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Zibby.com is a fraud. When I signed up, there was no indication or warning that they will charge my credit card $99. No "terms and condition" or "cancellation and return policy." and they refuse to refund me of the $99 after I told them on and on that I am not satisfied and I am cancelling.
The complaint has been investigated and resolved to the customer's satisfaction.
The seller never delivered a product and Katapult won’t do anything when I contact them about a retailer scamming them off their site. They are just saying seller sent item and they don’t need any proof. Almost a month now of this. They want me to contact the scammer (simpletronic) to cancel the order. They want the scammer to return money.
I've never heard of or used Katapault yet I just received this text message. Quite concerning. Not too thrilled about this. I have no idea what or who they are affiliated with or how they got my phone number but it appears as if someone is trying to make an account under my email.
Hello Amanda,
Thank you for contacting Katapult. We appreciate you sharing your feedback with us. Our hope is that our Katapult team has been able to successfully resolve your concerns. If you are available, we would like to partner with you to speak in further detail about your experience and how we can better improve. If additional assistance is still needed, please visit our chat support at Katapult.com, or contact us today at (833)-KATAPULT (528-2785).
Thank You,
Katapult Customer Relations
I’m February 25, 2023 I was trying yo make a purchase on Wayfair using katapult, they took the initial fee then said payment failed! I don’t know why I decided to try my payment agency now I’m out of 90$ and they don’t help when you calm! I am very upset. Do not use this company!
I'm trying to pay my initial payment and it says error for more than 10 times with different cards. I'm worried that I might have to pay the penalty fee. Their customer service isn't responding
They never charge without confirmation, you are only charged for buying bid packages and registration is free on the site.