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1.8 685 Reviews

ZestAds Complaints Summary

146 Resolved
539 Unresolved
Our verdict: When using services from ZestAds with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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ZestAds reviews & complaints 685

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Newest ZestAds reviews & complaints

ComplaintsBoard
A
1:58 pm EST

ZestAds bracelets - these bracelets change from an animal to bracelets. I order an elephant and cat.

I ordered these bracelets month ago. My payment of 14.90 went through PayPal and you have received the payment. I got my statement today. I want to know why this merchandise has not arrived yet. I ordered it for my granddaughter for Christmas. An order this small should not take over a month to receive. Please look into this matter so I can receive my merchandise or refund my PayPal. You are still advertising this item so I know you still have it.

Thank you,
Debra Hodge

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Nor Gallagher
, IE
Dec 11, 2018 2:33 am EST

I bought the animal bracelets too & paid thru PayPal. Nothing arrived and no reply from their email contact. PayPal are looking into it. But no joy as of yet.

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Lynne Vaughan
, US
Dec 08, 2018 12:09 pm EST

I ordered one of their bags an they sent me a pencils case! No response to email. Don't buy from this company!

ComplaintsBoard
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7:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds gotagher

I have just received a product that I ordered through an ad that played in between a game I play, the ad selling was absolutely nothing like what I received through the post. The ad said I would get multifunctional effervescent spray cleaner an spray bottles also, what I received was 60 small foil sachets with absolutely nothing on them to tell me what they are and no instructions or spray bottles they came in a cheap bubble envelope, I was charged 45.76 USD which was converted from £s sterling. I cannot believe the total shabbily way they were posted and in no way was worth price . I have sent a complaint to the company through PayPal, I want my money back and they can have the cheap nasty product whatever it is in the foils, I am not going to even waste my time trying to find out if it does what it claimed it does as I don't have a clue what the contents of the tablets are aa

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Rifplayer
, US
Nov 07, 2019 12:00 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I just ordered a Drone Pro X from this company. Kept checking to see if I had received a package with no results. After looking to see if I could get a tracking number, or when it was shipped, etc...I saw all of the bad reviews on ZestAds. It has only been about 9 days since I ordered it, but I am really worried that I am out $105. Has ANYBODY ever received their order from them, and it was all good? Do they rip off EVERYONE? If so, cant they be shut down? Somehow?

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Mindaloosa
, US
Sep 24, 2019 9:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I inadvertently ordered two heart monitors through zestads
Mindy Walker.
[protected]
2742 S Kerckhoff Ave
San Pedro, San Pedro
Ca. 90731
I please need to cancel because we do not own appropriate phones.
I am disabled senior and need a refund.
Thank you, Mindy

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sleepykitty46
, US
Sep 03, 2019 11:15 am EDT

I have no idea how to submit a complaint to you about this. It takes me on a weird route that requires me to submit something via social media, but it doesn't accept my passwords. Scam scam scam!

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sleepykitty46
, US
Sep 03, 2019 10:19 am EDT

I was looking at your shoe liners that are supposed to help back pain. I was just LOOKING and setting up to pay on paypal, but instead decided to use a credit card. It wouldn't let me use the cc I wanted, and when I realized that it appeared I was being asked to agree to having periodic charges made by zestads from my account, I started to realize this is a huge scam. I wanted ONE pair of shoe liners. Tried to back to previous page without actually clicking to purchase the product and suddenly got a receipt from PAYPAL that the charge went through. It should NOT have gone through and I DO NOT WANT THIS PRODUCT especially after reading that the company is basically a big scam. I need to make sure that you are shut down.

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devonwoodies@aol.com
, US
Jul 19, 2019 12:05 pm EDT

I have only a small order but feel as if it’s impossible to get any response so I’m thrilled to have purchased this through PayPal (which I believe has a proof of despatch, and offers me a refund.

Thanking you in anticipation

Christina Wood

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patricia keeler
, US
May 30, 2019 10:21 am EDT

I have a dispute with these scammers through paypal. I ordered an item on 18th April, still not heard anything from them. I only bought from them because I could use paypal, so thought I was safe. I think paypal should stop doing any sort of business with this company. Got to wait 10 days now to see if I get my cash back

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Jo Maxwell
, US
May 30, 2019 9:14 am EDT

I ordered correct toe comfy sandals. Color..khaki. They sent silver. I ordered a size 8 ...they sent me a size 34? I couldn't even get my foot in it they were so small. I have been trying to talk to a representative for a few days only to find out I was talking to the wrong company. They steered me here to this website. I am so dis appointed ! I waited 3 weeks for this sandal and this happens. I will definitely try paypal to try to get my money back.

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Leseagle
, US
May 09, 2019 10:33 pm EDT

I sent for 3 iPhone compatible charger cords that were magnetized and it turns out that they look nice, the magnets work but, they will NOT charge an iPhone... $30 Plus $5.95 Shipping... No Address, No email, No way to get back to the seller off of an ad on Facebook. Hey Facebook IF you can turn off anyone you want to why don't you turn off companies who try to pull the wool over our eyes and take our money... now that we would love for you to do... rather you take off the shows and things we want to see and listen to calling them appropriate. Well these absolutely bogus products are MORE in appropriate that Alex Jones... at least his products are good! Infowars.com

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Hubert Gillingham
, US
Apr 18, 2019 8:19 am EDT

i have order from zestads ltd (dibex patch 1 33.92 receipt n0 [protected] i have receipt but have not rcvd
item please advise tks

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Maryse Durocher
, US
Mar 12, 2019 11:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Maryse Durocher
lun. 11 mars 19:59 (il y a 15 heures)
À service@intl.paypal.com

Been ordered over a month. Still not received. Would you please tract my order. Thank you.

Le sam. 16 févr. 2019 à 13:18, service@intl.paypal.com a écrit :
PayPal

You made a payment to ZestAds Limited.
16-Feb-2019 10:18:23 PST
Receipt No:[protected]
Hello Maryse Durocher,

This charge will appear on your credit card statement as payment to PAYPAL *SHOPONLINE.

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Create a PayPal account and save your payment information. You won't need to enter your payment information every time you shop online.

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Merchant information:
ZestAds Limited
cs@gotagher.com
http://gotagher.com
Instructions to merchant:
None provided
Shipping information:
Maryse Durocher
107 - 1st avenue
Sainte-Barbe QC J0S 1P0
Canada
Shipping method:
Not specified
Description Unit price Qty Amount
The Bunion Relief and Forefoot Protector Brace "Pair" - BUY 2 PAIRS FREE 1 PAIR
$25.90 USD 1 $25.90 USD

Discount: -$0.00 USD
Shipping and handling: $4.95 USD
Insurance: ----
Total: $30.85 USD
Exchange rate: 1 CAD = 0.728611 USD
Amount you'll pay (transaction currency): $42.34 CAD
Receipt No: [protected]
Please keep this receipt number for future reference. You'll need it if you contact customer service at ZestAds Limited or PayPal.

Help | Security Centre

This email was sent to durochermaryse@gmail.com for the ongoing support and maintenance of your account. To manage your communication preferences, please visit our Preference Centre.
Currency conversion:

We can confirm that you have been offered a choice of Currencies and agreed to pay in the currency identified above (Amount you'll pay).

Based on the choice you made, PayPal converted the payment amount to the currency of your card, instead of your merchant's currency. PayPal's foreign exchange rate is 3.00% above the rate provided by our financial partners.

Please do not reply to this email. We are unable to respond to inquiries sent to this address. For immediate answers to your questions, visit our Help Centre by clicking "Help" located on any PayPal page or email.

PayPal is committed to your privacy, learn more about our privacy policy.

Copyright © 2019 PayPal, Canada, 130 King St. W, PO Box 427, Toronto, ON M5X 1E3. All rights reserved.

PayPal Email ID PP1469 - c24e08eb549e7

ComplaintsBoard
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11:15 am EDT

ZestAds violet hair remover

Normally I don't fall for ads on Facebook but I was really intrigued by the violet hair remover.
I had seen several different ads from different companies for hair removers and this particular one (violet from Zestads) looked like the best one.
For 3 months I emailed them. Saying I never got the product.. They kept saying because of where I live, it was probably being held in customs.
I couldn't get them to refund me or send another product.
Finally. I went through PayPal and told them this company was a scam

I did eventually get my money refunded through PayPal.

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Alejandro Molina
, US
Jun 19, 2019 7:18 am EDT

I MAKE ONE ORDER LIKE MONTH AGO AND I STILL DONT RECIEVE MY ITEMS, I WANT TO KNOW WHEN IM GOING TO RECIEVE, I MAKE THE PURCHASE BY PAY PAL .THE INFORMATION FOR THE ORDER IS ...[B2F1] TR-558-03 WonderSlim™Category
Cosméticos
Id. de transacción
3HX90258JA3206812

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Raquel Salinas
, US
Jan 22, 2019 7:51 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Junk I received can be bought for a dollar at a store, only received two pieces of plastic that doesn't resemble nothing to what they advertised on infomercial.people like that should he in jail for robbing our hard earned money.

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Rhonda Jervies
, AU
Dec 11, 2018 9:40 am EST

On the 5th nov i got a message while playing a game about kids bracelets, I ordered 2 of them, about $25. As yet not a thing, I have emailed 3 times, with no response whatsover. Think I've been ripped off, sadly. The order number was #5774.when i put in tracking number, it said it was a no go.

ComplaintsBoard
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8:09 am EDT

ZestAds ordered a hair remover and haven't received it

I ordered a hair remover July 29 2018 and pay pal had already sent the payment. I have yet to receive the product and pay pal had sent them a message. I was told to wait for a response and haven't heard anything yet from zestads. I would really like to get the product or to know where it is in shipping. I saw the ad while on fb and taught I'd give it a try and was really looking forward to getting and trying the product. I spent a little over $15 on this. I would appreciate receiving the product or my money back please. Thank you.

Read full review of ZestAds and 14 comments
Update by Valerie Hymiller
Nov 06, 2018 6:08 pm EST

I received my order and it was not what I expected. I paid $15 for this hair removal product that I thought would work but to find out it was something I could have paid less then $5 for from WISH. I looked it up on WISH to find it and now I'm a little peeved about it. Not to forget to mention I have ordered lots from WISH and only very few things weren't what was expected but lots were.

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Charliejack
, US
Dec 08, 2018 5:17 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I ordered 3 RC Power Construction Vehicles and paid $29.98 through PayPal. I received 2 very small 1 1/2" plastic vehicles that were not Radio controlled as advertised and were not worth a dime.

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m.holding
, GB
Dec 27, 2018 9:48 am EST

Hi did you get a refund from paypal or the company.This has just happened to me .I have paid over £45 for 4 trucks. so gutted.

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Jade Torres
, US
Dec 27, 2018 4:40 pm EST

Same thing happened to us and PayPal will not refund money because they show a tracking number! Scammers! its sad this happened to us ... they need to be flagged immediately!

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Tery Soles
, US
Jan 28, 2019 4:47 pm EST

OMG, I ordered and after 6 weeks got the same crap! I thought it was a fluke that maybe one of the companies sent a free gift. I told the girls at work what a coincident I got two plastic tiny trucks just like the RC POWER VEHICLES, lol,
that I had ordered. I gave them to my neice to hang on her tree as ornaments as her little boy was getting the Power ones I ordered that look just like them but are much bigger and remote control. What a Scam company this is.

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Ladybug lady
, US
Nov 14, 2018 1:31 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I am sorry I ordered a product that I see other people have ordered and still have NOT received...I guess I will lose that money unless pay pal refunds it...

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Ms JT
, NZ
Sep 22, 2018 6:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I also ordered a multifunction spray cleaner on 28/08/2018 through Zestads Limited and haven't received anything yet, it was buy 1 get 1 free. I will also ring Paypal, I have my receipt no too.
Ms JT

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Carol Collins
, US
Sep 19, 2018 5:21 pm EDT

9/19/18 I ordered the leather cleaning product on 8/24/18 after seeing their advertisement on Facebook and have not yet received the product. The company took the amount of the purchase price and shipping charges out of my credit card company account immediately upon placement of the order--not upon shipment of the order as reputable companies do. There is apparently no way to track orders with this company and the email address PayPal provides for the company comes back "undeliverable". Therefore, with no apparent way to contact this company, I intend to register my complaint with PayPal and request a refund.

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Vivienne Hall
, US
Sep 20, 2018 8:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I will never shop on line again from companies that's not in this country!

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Ladybug lady
, US
Nov 14, 2018 1:33 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I ordered it too..l haven't received it either, but they are still advertising it on FB

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Vivienne Hall
, US
Sep 17, 2018 8:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

It's sad this company has taken our money and no product. Sad very sad, I'm so upset I can't spell!

Ms. Hall

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Vivienne Hall
, US
Sep 17, 2018 8:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Good morning, I ordered mine back in July and still haven't received it, I'm requesting man money back.
Ms.Hall

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George Schuitt
, US
Sep 09, 2018 1:55 pm EDT

George Schuitt, I ordered a leather cleaning product from Zestads Limited early Aug. 2018 and have not received the product; Paid thru PayPal also. Zestards is a scam company, WHY hasn't PayPal already flagged Zestards Limited as a Fraud/Scam company?

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Sandra Transom
, US
Sep 06, 2018 7:05 am EDT

Mmm. Not good reviews for this site, haven’t got my products either, will be contacting Paypal if they’re not here in the next week or two. I’ve dealt with places before that haven’t sent the goods and Paypal usually manage to get refunds. That’s why unless they accept Paypal I won’t deal with them at all

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acook001
, US
Sep 05, 2018 9:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The same thing happened to me when I ordered a teeth whitening product. It must be a scam. Im not happy! I ordered it in July 2018 and have received nothing. I went through PayPal as well. 60.00 has been taken out of my account. The email sends back a bogus message. Im only ordering from well known sites from now on. learned my lesson the hard way! Can't trust whats out there! Im going to call paypal. Not sure they will do anything about it.

ComplaintsBoard
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2:53 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

ZestAds - violet hair remover

Hi whilst playing one of your games online an advert popped up from support +Comfort. Com. The product was an hair remover. I clicked the link and paid through PayPal. 11 July 2018. I've sent various emails and received them back thru Gmail saying the email doesn't exist. Can you please tell me if you vet the company's you run the adds for between levels of...

Read full review of ZestAds and 334 comments
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