My family purchased two in the past few years. We had a small problem with one of the pumps and then found out later the pump was made by Comfortairdirect.com. The comfortairdirect parts are not very good. Zero gravity bed no longer uses them in any of the mattresses. You probably have one of the comfortair ones.
Kevin Kemp of Orlando FL apparently has scammed you yet. He is the owner of Zero Gravity, Look up this criminals past Noc24, AcDirect Vs Kevin Kemp, ZeroGravitybed. Sorry if you have bought from this criminal.