The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Zenni Optical / I will not use this company again

1 Novato, CA, United States
Contact information:

I sent them a prescription and ordered a pair of glasses. When my glasses finally arrived and I tried them on I could not see a thing. They were made wrong. I contacted Zenni Optical support and asked them to fix everything but they said that I need to pay extra for that kind of service. That was their mistake and not mine! They were supposed to fix my glasses but they had a nerve to ask for more money! I will not use this company again, they gave me a hard time.

Ti
Nov 17, 2016

Post your comment