Zen Van Lines / movers
RIP OFF, from the word go!!!
They quoted us 800 dollars for a move from chicago to austin. Picked up our stuff and drove it to atlanta- then preceded to tell us our shipment was... not 2000lbs they quoted... but 5000 lbs. and would now cost us not 800$ but now $3186.00. When we argued they simply said we have to pay to receive our stuff. THen charged us 300$ for a reweigh, and the weight ended up being... not 5000lbs like they said... but 2920lbs, they said they would only charge us 1720.50 for the total move.We used our credit card for the 1720.50.
Then - 2 days latter... was charged $3280.00. they also delivered our belongings with NO inventory at all... we don't even know if we have all our stuff. We are currently in dispute. Since we used our credit card we have rights and our credit card is now working with us to resolve this issue.