The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Zen Van Lines / movers

1 alanta, United States Review updated:
Contact information:
Phone: 770-936-9991

RIP OFF, from the word go!!!
They quoted us 800 dollars for a move from chicago to austin. Picked up our stuff and drove it to atlanta- then preceded to tell us our shipment was... not 2000lbs they quoted... but 5000 lbs. and would now cost us not 800$ but now $3186.00. When we argued they simply said we have to pay to receive our stuff. THen charged us 300$ for a reweigh, and the weight ended up being... not 5000lbs like they said... but 2920lbs, they said they would only charge us 1720.50 for the total move.We used our credit card for the 1720.50.
Then - 2 days latter... was charged $3280.00. they also delivered our belongings with NO inventory at all... we don't even know if we have all our stuff. We are currently in dispute. Since we used our credit card we have rights and our credit card is now working with us to resolve this issue.

Sort by: UpDate | Rating


  • Mi
      11th of Jan, 2010
    0 Votes

    Paul Bedi (Zen Van Lines owner) created fraudulent corrupted system. He pays extra money for his drivers (Steve Miller and his brother-in-law, Also Steve), who mislead clients on truck size, weight and route of delivery. If his team arrived in standard 26’ Penske truck remember that total volume of the truck is less than 1700 cubic feet (not 2500 as their driver declares). The empty weight of the truck is 14, 000-16, 000 lbs (not 10, 000-12, 000 lbs since they disposition wheels at weigh station for 10% bonus). Be prepared that Paul will declare that his team was waiting for you for several hours ($100/h) and insisted on buying extra boxes at 10x price. If this looks familiar report directly to Atlanta division of FBI, Atlanta Division of Department of Transportation and Better Business Bureau (BBB).

    Atlanta Office of FBI has already Zen Van Lines file. Call directly to their Atlanta office (404) 679-9000 and request agent to add information to Zen’s file, send them clear report. They are looking for additional information. You may call and send report to Thomas Marlow, Division Administrator at Georgia Division of DOT. Call their general number 678-284-5130 and request to talk directly to Thomas Marlow or his agents and file written report. His address is 1745 Phoenix Blvd, Suite 380, Atlanta GA 30349. They also have a file and collect information on Zen Van Lines and Paul Bedi.

    Also, do not hesitate to file a small claim trial at local courts. It costs just ~ $100, but may bring you back thousands of dollars.

    If you have worked for Zen Van Lines and had the same observations, please call directly to FBI and DOT and add your information to their files.

    Thank you

Post your comment