The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Zen Peacemakers / Refusal to provide refund when registration cancelled as per their own policy

1 United States

I and my husband eagerly registered to attend the September Symposium. At the time I was working in Africa. I sent in my registration and paid the fees for both my husband and I to attend. Life happened and I lost my job. Money became tight so travelling to the symposium was no longer affordable. I gave a month's notice (in July) that we could not come. A refund of the fee paid was promised with a hundred dollar penalty as per their cancellation policy. I still have not received the refund. This is not what I expected and is causing some financial hardship to my husband and I. I have sent many many emails and requests for payment. I have been patient. Now I am sharing my story in the hopes that it will move Zen Peacemakers to make peace with me and to alert others to the possibility this could happen to them.

Ma

Post your comment