zChocolate.com / Misleading, not up-front
Beware, this company lures first-time customers to order chocolate gifts with offers of free shipping or seemingly all inclusive price points. The real price can be considerably higher.
They boast of shipping anywhere in the world, etc. But customers unwittingly agree to terms that add duty fees from the country and on top of it an exorbitant service fee by zChocolate for customs monitoring. I placed an order for a $70-80 tiny box of chocolates (12 pieces) plus shipping via DSL to Mexico. About 2 months later, zChocolate informs me that they have charged my credit card an additional $40+ for duties and handling! First of all a tiny box of gift chocolates sent to Mexico does not cost anything like that. The bulk of the charge was from zChocolate in the form of a customs service fee of some kind to the tune of 30 Euros! My total bill for a tiny box of 12 chocolates? A whopping $120!
I complained and they in a very French way, act oblivious and polite simultaneously.