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Zbiddy.com

Zbiddy.com review: buyer beware 229

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2:17 pm EDT
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Ok so I've read a lot of zbiddy complaints.

Yes this website is a scam you have to put money down before you can join. But for all of you who have been scammed by them you obviously didn't read the whole page.

When you are asked to give your billing information it says just above it that the total package charge was $159!
I'm sorry if you feel ripped off but when your entering any new website where you might have to pay for something those that are legit will not ask for your billing information until you have won a bid or selected an item.

I don't mean to be harsh but I am only 19 years old and your trying to tell me that a bunch of middle aged people who should know better than me got ripped off because they didn't read the whole damn page?!

Buyer beware things are not always what they seem read everything before handing out your information!

Sincerely,
Brianna

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

229 comments
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Uldores
, US
Feb 29, 2012 7:11 pm EST

Boy was I reeled in. I just kept waiting for the going and never won a thing. They show some people bidding on over 10 items at a time if you look through their upcoming auctions. I watched a bid being completed and the person (or machine) that won was a 1st time bidder. If you look at an ipad for example: Say it goes for $80. That's 8000 1 cent bids @ .60 each. Do the math. That's a $4800 ipad. Not a bad profit huh? What a rip off. These kind of sites ought to be put out of business.

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Olene
, US
Mar 23, 2012 2:59 am EDT

I had purchased credits, and was never able to win an auction. Whenever you get down to the last seconds the bidding just continues and continues with additional bidders. A few times I sat for hours, but you just continue to use your credits because the bidding continues. I stopped bidding for awhile and I had money left in my account. Since I had not used them recently, when I went to view my account, the credits were no longer there! I am assuming that zbiddy took them away and I did not know they were going to do this. If I had money in my account, I should be able to use them when I want to. I will never use this site again, will tell people not to sign on and anyone reading this should not use zbiddy.

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Ripped off by zbiddy
Orlando, US
Jun 22, 2012 8:14 am EDT

Lost $159.00 as well, tried to go to there web site to see if we had points to bid with and could not get in, asked for a password reset, which they said was emailed to us, but never received it,
When we call the customer service number we always get the same guy, he barely speaks English, accent was so heavy couldn't understand half of what he was saying, asked to speak to someone else but that never happened, funny most companies have a call center with several people answering calls' felt like i was talking to PEGGY

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CBodat
Livingston, US
Jul 15, 2012 6:44 am EDT

Bid on three Magazines for 37cents each, when it came to pay they want to charge me over $20.00 each, same as if I'd bought them for FULL price. Trying to say it's shipping and handling, that's BS, I ship things all the time. There is NO savings, you pay full price for everything on their site, the money you bid goes toward the purchase...FULL PURCHASE PRICE!
NO SAVINGS AT ALL.
Should have known better, "IF IT SOUNDS TOO GOOD TO BE TRUE IT USUALLY IS!"
I'm not paying for the magazines, so I'm wondering what will happen?

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gaile owens
Nashville, US
Feb 12, 2012 5:56 am EST
Verified customer This comment was posted by a verified customer. Learn more

This company in spite of being told I did not want to be a part of their company and to not debit my bank account for $99, this was done anyway. I have notified my bank of my intent to file fraudulent charges against this company.

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DEmero
, US
Mar 07, 2012 5:28 pm EST

I agree with all the above complaints. I have spent hours trying to bid on things and have never gotten anything. Unbenounced to me my bids expired. I complined enough and got them back. Did no good though. Lost them all! This website is a total RIPOFF and should be shut down! I love to hear from someone who actually won a bid!

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david t. childers
Irving, US
Aug 15, 2011 3:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I entered all of my credit card information as per your requeat, but then i changed my mind about purchasing your produst, so ( I DID NOT HIT THE SUBMIT BUTTON TO CONFIRM MY ORDER ON THE CREDIT CARD INFORMATION ), , but you charged me $60.00 anyway! I want this $60, 00 returned to my account! MY NAME IS DAVID CHILDERS< MY ADDRESS IS 3227 SAINT LO DRIVE, IRVING, TEXAS, 75060 MY E-MAIL ADDRESS IS ( davidchilders66@yahoo.com ) IKNOW YOU HAVE MY CREDIT CARD BILLING INFORMATION BECAUSE YOU BILLED ME $60.00, SO YOU CAN TAKE THAT SAME INFORMATION AND ( UNBILL ME !) please send confirmation of refund via my e-mail address. THANK YOU!

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Debra Hall
Pomeroy, US
Jul 21, 2011 2:12 am EDT

I wanted to check it out. I read the whole Page I was how much it cost. I tried to leave the page, when a pop-up said get this at a discount trial price $14.95. that seem O.K. so I entered my info, submitted it watched for the confirmation check-out page. I Got a purchase total of $60.00. I was shocked . I called within seconds and was told it was Non-refundable. I said it was a mistake. they said the purchases has been made and is non-refundable. I too tried the auction it's a scam. I bid and was out over and over. then I watched the same group of names bid over the value of the item. A gift card for $50 was being bid on over $5.00 plus. No body pays more for anything when your trying to get it for less. this is a terrible SCAM.

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Ritore
, US
Feb 11, 2012 7:47 pm EST

As i got done with my registration and checked the site i got a ring from my bank and when i checked my messages i found a charge for $159. For what? are we kidding with all the complaints they are still operating in these conditions.

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debbiecayeh
Huber Heights, US
Jul 11, 2011 6:30 pm EDT

I was checking my bank account out and noticed I had $159.00 taken out from this place. I never ordered anything from them. I pulled up this website and seen they are a scam. This is the phone number you can reach them by [protected]. They will feed you a bunch of bull, they only was going to give me 79.00 back. Then I threatened to call the BBB and they put me on hold got back on the phone and said they would refund all of it back. So we will see, the count down is on. I am still going to report them. This really makes me mad how people can just take money out of your account. They would not give me their address.

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Daimanet
, US
Mar 01, 2012 7:03 pm EST

I was just sucked into this website because of the bidding of some good items, only to find out that they were charging me sixty dollars just for the privilege of trying to buy something. Try is the operative word, because I have been sitting by the computer for hours trying to finish the deal. Unlike ebay, where you can either put in your top bid and leave, or can wait till the time runs out and see if you push the button first, those are not options here. I have pushed the button at zero probably 20 times today, only to have it zip back up to 15 seconds and higher dollar amounts. There is no realistic way to win these auctions. I would like to know how I can get my money back.

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dragon16888
Milpitas, US
Jun 05, 2011 5:48 pm EDT

I received an email which saidn I could buy wholesale items just like on eBay for cheap through bidding. I clicked link and it asked me to register, I did so. Then it asked for address and credit card info so when you win they can charge you and send to you. At 1st, I thought it will ask me for authorization, therefore I cliccked Next button. To my surprised, it told me that 98 bid already purchased by my credit card. I could not believe it and went back to my email and clicked link, it asked me to regiter again, I did it as the 1st time, it charged again for another purchase of bid.

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Blaidoke
, US
Feb 28, 2012 5:57 pm EST

I had heard of zbiddy and was just checking out the website. all of a sudden I had been charged $159 and I'm on a small fixed income. Can't win anything as if you bid, time starts over. Pitiful excuse for an american enterprise, it's theft really. I did ask someone to reconsider charging me and they referred me. From then on, nothing. Nice scam for scammers.

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Rudy45
Londonderry, US
Mar 03, 2012 9:11 pm EST

I never got to chose which bid package I wanted, I was immediately charged $99 upon entering my credit card information. I called the customer service dept. immediately. First I was told I would get a $49 refund (which was all "Steven" was authorized to do). I demanded his supervisor. " Mark Gomez" then said he could refund me $74.25. I said there was an error/and or flaw with your website. I never got to chose anything...you people just charged my credit card $99. I never picked anything, . I asked that a copy of this "recorded" phone call be e-mailed to me, as I am in customer service, and know for a fact...that it can be done. He refused. I will be contacting the Florida Attorney general, the BBB, any and all website's related to this fraud..and USAA...my credit card company. This isn't right

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Salmoe
, US
Mar 08, 2012 4:37 pm EST

The $60 charge is buried in their "Terms and Conditions" and as such, your bank has no legal recourse to make a claim for you.

I was however able to call Zbiddy.com and talked (and fielded sales pitch after sales pitch) to an Indian guy who was actually human with me. He did try to keep selling me on why I should use the website and kept offering me free bids and bid-cards and even a "coupon" card (to use purchasing products at one of their affiliates' sites) in roughly the same amount of money that I had been duped out of when I completed their "FREE" registration form.

I ended up having to be kind, but very firm with him in that I did not care about any of the offers, he could give them as well, but only after he put through my refund of actual $60 US currency. He said he would. It is supposed to take 7-10 business days. Fingers are crossed.

Wells Fargo has been dealing with complaints and claims ALL WEEK this week because of this company.

STAY AWAY -- DO NOT SIGN UP! Now I gotta go wait for my replacement ATM/Visa card from Wells Fargo (5-10 business days) and hope to God that $60 is coming back. Thank you Zbiddy.com!

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aqtib1
Newnan, US
Jul 08, 2011 12:29 am EDT

1st complaint all their product except the gift card are overpriced. My main complaint is if you start winning alot they will suspensed your account. I started winning and they suspensed my account for 4 days when you call them to find out why account is suspensed they will just give you the run around, promise to call you back within 24hr but never do. After the 4th day i finally got a hold of a manager and she explain that I had comitted "Colusion" Since a friend on mine had logged onto his account from my computer, they accused us of colusion and and that if we to bid on anything the same we would not get the item and not be refunded the bids we used. So i ask them so everytime i bid on something i have to call him and make sure he did not bid on it too, they said if you win it will be under review. In any case it was just a way to slow our winnings. which is unfair SO BEWARE IF YOU START TO WIN A FEW ITEMS THEY WILL TRY EVERYTHING TO STOP YOU FROM WINNING!

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Marukoy
, US
Jan 29, 2012 4:40 pm EST

This is really a gambling site. The above comment is a description of how you play. It is a matter of how long you will sit in front of your computer and GAMBLE! I wanted to bid on an IPAD. When I first joined in about 1:00 PM there were 2 hours plus left on the "AUCTION." At 9:30 PM the time would count down to 2 seconds and someone would bid again and add approx. 10 seconds to the count. This increase in bidding time happened over and over and over. My best guess would be it continured for 6 hours or more. Between 1 PM and 9:30 PM I would checked on the remaining time periodicially. I planned to wait to bid when the count was down to 1 or "Going" was flashing. At 9:30 PM I decided that I was not going to continue to giving any more of my time to this insanity. .Basically, this so called auction is really "the survivial of the fitess" Luckily, I only spent 16 bids out of 100. With your first purchase of bids & within 7 days you can get a refund of your remaining bids, when you decide that this "gambling" is not for you. This is probably what keeps these people out of trouble with the law. I am glad I realized what ZBIDDY was on the first day. Unless you do not have anything else in the world to do but sit at a computer all day and night and click your mouse on "BID" save your pennies and buy the item on sale at a store!

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Pofe
, US
Mar 13, 2012 1:30 am EDT

I at first thought this site was pretty cool. I bought 250 "bids" for $159.00. I bid occasionally on different items but never won. But I still continued to bid off and on because I liked the challenge. Then a few days ago I received an email from them informing me that my remaining "bids" (242 at a value of 60 cents each) were going to expire in 4 days!

I went back to their website to look for the "rule" that said that after an amount of time your bids can expire. I found nothing. I emailed them to complain - - No response! I used some bids today to see if some recent activity would extend the expiration date - - it didn't! As of 10 minutes ago my remaining bids (227) expired and I can no longer bid. This site is a major rip off. I would advise everyone to stay away from this site and save your money!

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deece
, US
Jun 04, 2011 11:40 pm EDT

I read all of the information and decided to do it fr fun and chose the 59.00 amount for some bids. when i filled out all of the information i realized too late that they had charged me 159.00 even though I had chosen the 59.00 amount. I used the live chat but they said I would have to call customer service. That there was nothing she could do. Has anyone else had this experience?

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msbesm
Amarillo, US
Sep 12, 2011 11:46 pm EDT

I was JUST LOOKING. Filled out enough info to look at the products for auction. Did not intend to bid and DID NOT hit any keys accidentally. After they get all your bank info, they ask, "ARE YOU READY TO WIN?" That does not mean that I am giving them my permission to take money out of my account. The next thing that popped up was a "Thank you for buying a $45.00 package with which to bid". I did no such thing. In reading the complaints on this company, I am not the first person who has "unauthorized charges" and everyone says they never get their money back. The money was out of my account so quick I did not have a chance to stop it. This company HAS to be stopped! Where can we go to shut these thieves down?

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KJ Lowry
Paradise, US
Mar 13, 2012 10:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This site hijacks people that click on FB links to nomorerack.com and then asks you to register for free so that you can bid on items. You register, they ask for credit card info to set up a payment account (my assumption was for guarantee of payment for purchases). Then suddenly they tell you that you just agreed to a $99 charge for a number of bids to be used later. I emailed and said that since I hadn't confirmed my order from the email they sent...I wanted to cancel the account. They emailed back that I should call them...I did and they said they would reduce my bill to 50% of what they had charged...I said no...unacceptable, just cancel and refund my card. They said "sorry, no refunds and no cancellations". They need to be closed down and jailed! What a scam!

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Fredo129
Las Vegas, US
Nov 25, 2011 9:25 pm EST
Verified customer This comment was posted by a verified customer. Learn more

WOW, what a scam... I was going through my E-mails when I noticed an ad for Black Fridays Specials. Being that I do a lot of buying online, I was curious, I did what I do for other auctions, I registered and gave a debit card number incase I bought and item. WELL QUESS WHAT, just as I finished registering, I was flashed an invoice for $99.00 dollars. It flashed before my eyes for a few secounds and disappeared, I was confused, I had just registered and not even in the auction site, I decided that I was seeing things but just to be sure I accessed my bank account and sure enough, there it was. I then went to my E-mail to see what I had paid for. Well, with out my knowledge and authorization, I was billed for 250 bids. I found the telephone number to Z-Biddy customer service but as yet I have not been able to talk to anyone. I immediately called my bank but was told that they couldn´t do much other then pay and file a complain. I went back to the Z-Biddy auction site and tried to used my bids and get something back. I am 76 years old and trying to win something on this site in almost impossible, I tried most of the night and a great part of day and still nothing. I give up, too many hours for these old bones.. BEWARE

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Maricholed
, US
Feb 14, 2012 6:55 pm EST

I paid $159.00 to purchase bids on Zbiddy.com and tried bidding on various items. After spending many of my bids trying to win an item, a popup would appear, that said there was a website connection error. I would click the ok button, and try to bid again, and guess what? the error button would appear again, and all of a sudden the bidding was over, and someone besides me won.I complained to customer service at Zbiddy, but all I got was blame thrown at me by Zbiddy, saying the problem was my connection. I have an excellant connection, and never have connection problems on any site, other than on Zbiddy.com. Funny isn't it, that the only time an error button popped up has been when the Bid button is pushed on the Zbiddy site? I've never in all my years of owning a computer seen the error button that shows up on the Zbiddy site. It clearly says, it's a website error, yet Zbiddy will not take responsibility for a problem on their website.Don't waste your money on Zbiddy, you'll just lose your money like I did. Zbiddy is more like a gambling site. I just paid $159.00 and got nothing. In my opinion, ZBIDDY is a SCAMMING RIPOFF SITE!

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just mi
Daytona Beach Shores, US
Dec 11, 2013 9:51 am EST
Verified customer This comment was posted by a verified customer. Learn more

This is an auction site that you buy bids then bid on items that you will NEVER receive. I have made numerous calls to get the same answer...I will forward this to the shipping dept... well that's fine and dandy BUT they do not need to ship an email confirmation ! I'm 100% sure I will never see the 10.00 Walmart gift card. This is the WORST company I have ever dealt with. This is a BIG scam & BUYER BEWARE ! I won 6 auctions and received 3 confirmations. That's not a good showing in my opinion.

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Aiken
San Diego, US
May 26, 2011 10:15 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I received an email from the site that said I can bid on wholesale items just like on eBay for cheap. So of course I jumped at the occassion. When it told me to register, I did so. It asked for address and credit card info so when you win they can charge you. At 1st, I thought what, then I thought it made sense just in case they mail your item and you don't pay. I saw $159 and a 265, but they didn't say what it was and they didn't indicate that they were going to charge upon registration. Once I finished registering they said we have charged you $159. I was confused like why and for what. I didn't bid on anything yet. After awhile I thought whatever, let me take a look at the site. I bid once by accident, I was simply trying to view the next page. Then I bid 3 x's on something just to try it and it was okay. The next day a woman called to welcome me and explain the rules Being I was busy shemsaid she will call later on that night around 7pm but she never did. So once I knew what ite4m I wanted to get, I started bidding on it. I noticed the same people were bidding with me. Then when they stopped another group of EZ-Buddy bidders arrived. After I realized I couldn't out bid them because they were automatic, I stopped. A few moments later, they stopped and the same group of single bidders I was bidding with before came back. That's when I knew it was a scam & setup. There's no way the same exact people that left (single bidders) are replaced with another group of people (EZ Bidders), then they leave and the previous group come back, the same exact names. That's no coincidence. I knew then and there they scammed me out of my money. I was giving this site the benefit of the doubt because I looked it up after I signed up and it was said that it was a scam and you only win the beginner's auction. I was bidding on the iPad 32 gig, because I knew more people would bid on the Apple computer, even though that's what I really wanted. It was to be a gift for my husband because he starts school in July. I'm so disappointed because my husband has to get out the military, we may be homeless in a week and we don't have much money as it is. I just wanted him to have something he can complete his schoolwork and homework on. Yes, I mad I didn't win anythiing, Y es I mad I'm out $159, but I'm not mad at you. I'm mad at myself for believing in something I thought was real and having the faith that I can do something nice for my husband by telling him everything will be okay, also lifting his spirits for losing his job and having to worrying about how he will support his wife and kids. So, I would like to thank you for making a bad stressful situation for me and my family...worst!

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germanny
, US
Dec 01, 2011 2:25 am EST

I registered with zBiddy and as part of the registration process they asked my credit card info. Foolishly I entered it, only to have them immediately charge my card $99 for 250 bids, which I did not authorize (or realize I was authorizing). Of course now they will not respond to customer service emails or on their Live Chat, so I suppose that money is just gone. Don't make this same mistake!

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Mary Schmidthans
Wailuku, US
Nov 15, 2012 5:06 pm EST

My Paypal account was charged 99.00 of which I never signed up for nor ever purchased a single item. I have tried to address this situation directly with the company and still have not been credited for. I also was dually charged Bank Fees of 31.00 . I fully expect a
complete refund as I requested on several occasions with Paypal and First Hawaiian Bank. This disturbs me to the point where I have been locked out of my accounts. I am a single Mother on SSI Direct Deposit and have no ability to access any of my funds as the bank will get paid first and still leaving me in the red. This is among several similar situations amongst 1.95 overdraft cost me 31.00.

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Janet19
Newburgh, US
Apr 22, 2011 8:29 pm EDT

When you register they automatically take $159 out of your account without asking or telling you that you are going to be charged. I looked into what it was about and noticed that the clock never runs down on the "bids" and it is the same people "bidding" on this scam. When I contacted them to get my money back they immediately withdrew they money from my account instead of providing customer service. They behaved like the cyber pirates that they are.

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dontgetrippedoffman
Minot, US
Apr 24, 2012 9:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This site is completely stupid. Make sure you read terms and agreements b/c you have to click on them to read them, their is no verification of purchase! If you don't check they will charge you 99$ for 250 bids, which is a waste of time. The company should be shut down!I have no intentions of using this site, customer service is ###, only half refund and offer 100$ gift card for restaurants.com that are useless in 3/4 cities. If i ever meet the founder of this company i would kick them in the balls! Don't be fooled by this ### site the offers to save money on products, you would be better off using overstock.com that is actually provides decent service!

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wjbillyw
Matthews, US
Aug 24, 2012 7:46 am EDT

Zbiddy is a pure scam. After charging me 100 dollars they refunded less than half on the same day when I was unable to get onto the bidding site. In it's place they e-mailed me a certificate for 100 dollars of free gasoline in increments of 10 dollars each with a litany of hoops to jump through in order to redeem the certificates. I filed five of them and never got a dime and was told when I contacted them Zbiddy would send me certificates for restaurants instead which I never got. Thieves all the way.

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dontrepeatmymistake
Lexington, US
Oct 20, 2012 12:24 pm EDT

Everything everyone is writing here is true. In order to be able to view items and start bidding you must give your credit card! ALARM! Still, I fell for it. Thank goodness I looked around my account and saw how I had allegedly purchased credits for $99! I did NOT authorize this transaction. I called the company up and was able to get a refund (although they claim they don't normally give refunds but the supervisor approved it). They claim that the charge I approved was in big letters...lie! I called my credit company to confirm this and discussed changing my credit card number altogether. What a nightmare!

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IanGod
Durham, US
Dec 04, 2012 1:16 pm EST

This "penny" bidding scam is very deceptive. Although it is plastered with ads, including "How it works" it is not very clear at all how it works. Some radio buttons are "pre-checked" so when you enter information in one place, unexpected things are activated - I entered my personal information in expectation that I would then be able to bad and I found that I inadvertently purchased $99 with of "Bids" - I was granted 25 "free" bids which I then used to purchase a magazine subscription for $0.01 - the "Handling fee" turned out to be $14.99! I was billed $29.99 for a BIG bidding package - which I did not (knowingly) request - maybe another hidden radio button. These guys are crooks!

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David Petty
Cassville, US
Jan 24, 2013 6:48 pm EST

Do Not use this company or any other company who says you can bid on stuff cheaply..I tried unsuccessfully to cancel my account and it finally cost me $264.96 they will not refund our money .. They charge you what they want and you can not change the amount believe me I tired.. they are scamers and cheats don't use them..unless you want a good life lesson.. remember if it walks like a duck and quacks like a duck its a dam duck good luck too all future suckers
Still waiting for my products RECEIVED one item so far a necklace which was a mystery box a necklace cost approx $5. charges where close to $11. Need to wait 30 days then will contact fraud dept from credit card.

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Ron O.
Mililani, US
Oct 13, 2013 4:09 pm EDT

What is the matter with ZBiddy? I just went to the website, looked at the first page, and saw more bids for sale than anything else! What's the point buying bids if there isn't anything except bids to buy?! They used to auction off a lot of nice gift cards. Now I hardly see any of them and when I do--they're for $5 or $10. What's the point getting them if the shipping and handling cost 1/2 of the gift card amount? This website is going downhill.

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Ron O.
Mililani, US
Sep 24, 2013 5:45 pm EDT

Zbiddy is OK although I have had some problems with it, such as being charged $75 or so for bids I didn't even know I was going to be charged for it. I gave them my credit card number because I thought that was a requirement for registration. I didn't know I was automatically buying bids so that part of Zbiddy was a scam. And then I won a $25 Barnes & Noble gift card and waited over 5 weeks for them to ship it to me. Finally, I contacted their Customer Service and they told me I had to go to some website to get the gift card. Fortunately, it worked out for me because I was able to get a $25 Starbucks gift card instead. But I didn't like how Zbiddy didn't send me an email to tell me to go to this website to claim the gift card. Now my biggest gripe of Zbiddy is that they have CRAP up for auction right now. If you look at the first page, it's mostly bids that are up for sale!

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martymiller
, US
May 04, 2013 1:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Sometime It's easy to win at Zbiddy.

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christopherjacob
, US
May 04, 2013 3:07 am EDT

Zbiddy is not a fraudulent website. They're in this business for more than a year now. contact their customer support at [protected].

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Florence Nightingale
San Jose, US
Apr 15, 2013 2:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

David, There are lakhs of user on Zbiddy including me but I have never saw any such unauthorized charges on my card. You should contact their customer support [protected]

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bellaollens
, US
Apr 08, 2013 3:07 pm EDT
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biddy is a great site and have a good support team.

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bellaollens
, US
Apr 08, 2013 3:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Zbiddy is truly a great site.

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