SUBMIT A COMPLAINT / I want to complain about a staff at zara india (select city, saket store).

New Delhi, India
Contact information:

Staff name : amanjeet id: 339 (what he told to me)
I went for an exchange. I want to tell I am a very very regular customer of this store as its very near by my office.
Day one I was told that you have to buy a product of came amount.
I was in hurry next day I went with a friend of mine choose another product and went for exchange.
staff (amanjeet id: 339) came back and in a very very humiliating, screaming on top of his voice he said we will not exchange as you have wore it. I said yes I have tried it in home & I have all bill and also tag and proved him. he said you are suppose to try only in our trial room decide and then take. we cant do anything and you have this habit of exchanging clothes. you have done in past.
When my friend and I told him last exchange was 6 months back as there was fabric issue, he said that I dont remember & want ever you do I wont exchange.
It was super embracing for me as I was right and he insulted me badly.

Jun 21, 2017

Post your comment