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1 Pittsburgh, PA, United States

On October 31, 2017 I ordered a Coat and Two Sweat suits Along With Some Socks for My Baby. On November 3, 2017 they sent an email saying it was delivered to my address left outside of my apartment building At 12:09pm which it never was dropped in front of the door no one ever came to deliver . I contacted Zara They Told Me They Cannot Do Anything About It Because LaserShip said they delivered it and I Was Home That Day Actually Outside In front of My Address With Some Family Members and Nobody Came To My Address To Drop Anything Off. I Need To Be Refunded Or Sent My Packages because it was you guys fault it was no fault of my own and I'm a first time customer of Zara And it's not a good look.

Nov 11, 2017

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