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CB Clothing and Accessories Review of Zara Newbury Street, Boston
Zara Newbury Street, Boston

Zara Newbury Street, Boston review: service

C
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8:54 am EDT
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I went to visit the Zara store located on Newbury street this past Saturday. I was walking around the store carrying at least 10 items & not one salesperson offered me a bag or to start a fitting room. The staff was rude, could care less about customers. I saw so many people asking for help & the sales staff would just ignore everyone around them. 3 floors & only the first floor was ringing in sales. Over 30 people in line & no concern what so ever for the customers. After selecting items for over an hour I left everything by the register because I refused to wait behind over 30 people.
Staff in Zara Newbury Street needs a major overhaul. What happened to customer service?! A smile! Who is managing this store? They need to be replaced.
I will never go back to this location ever again. Horrible.

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