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Zappos / Will never buy from Zappos again

1 Las Vegas, NV, United States Review updated:
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I purchased several times from this site and had many issues with them. I was pretty satisfied with the quality of the shoes but these guys from Zappos made too much mistakes. They sent me wrong sizes, wrong shoes and etc. I wasted a lot of money when I sent shoes back. My last order was also messed up. Shoes were way too small and this time I did not even bother to return. I do not recommend this website, it's very hard to deal with them.

Nov 21, 2016
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  • Jo
      19th of Jan, 2019
    0 Votes

    Many complaints on here seem fake and same wording "Great Price and quality." My problem is all the New Balance running shoes I purchased there seemed well used and reconditioned. Zappos has a 365 day return policy so many runners take advantage of that policy and run in them for several hundreds of miles over several months and return them. New Buyers then unwittingly buy well used shoes cosmetically reconditioned with non visible extensive usage to the internal running support the shoes were originally designed for and only purchased for.

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