The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Zamil Steel Building India Pvt. Ltd. / Ring tone apply without my acceptance

1 India

MY SELF SUSHIL KUMAR SINGH (MY NO. IS [protected]), I HAVE A AIRTEL TWO PREEPAID CONNECTION, IN 2ND WEEK OF LAST MONTH I HAVE RECEIVED A CALL FROM AIRTEL EXCUTIVE THAT WE ARE PROVIDING A SPECIAL DISCOUNT TO YOU REGARDING THE RINGTONE , IN WHICH YOU HAVE TO GIVE YOUR CHOICE OF SONG THEN WE WILL SEND YOU A SMS THEN WE WILL TAKE YOUR CONFIRMATION BEFOR APPLICABLE ON YOU PHONE.

AND EVEN I AM CLEALLY DENIED THAT I DON'T NEED ANY RINGTONE ON MY PHONE NO., BUT YOU EXECUTIVE INSTEAD ME THAT SIR I AM JUST DEMANDING YOUR CHOICE, I WILL NOT APPLY ON YOU PHONE.

BUT HE DID IT AND IN LAST MONTH YOU HAVE DEDUCTED RS 30 FROM MY PREPAID BALANCE AND TODAY YOU HAVE DEDUCTED RS 30 FROM MY PREPAID BALANCE.

THIS IS TOTALY FRAUD WITH THE CUSTOMER.

YOU ARE REQUESTED TO CHECK YOU RECORDING SYSTEM THROUGH MY NO. THAT WHAT IS THE ACTUAL CONVERSATION HELD WITH YOUR EXECUTIVE.

AND NUT SHELL I WANT TO SAY AIRTELL HAS DEDUCTED THE MONEY FROM CUSTOMER IN FRAUD WAY AND YOU ARE REQUESTED TO CREDIT ALL DEDUCTED MY IN MY ACCOUNT NO. ([protected]) OTHER WISE I HAVE TO TAKE LEGAL ACTION AND IF YOU HAVE ANY PROOF THAT I AM ACCEPTING FOR THAT YOU SHOW ME.

SUSHIL KUMAR SINGH
[protected]

Post your comment