SUBMIT A COMPLAINT

Zafulmy items are not here

I order so many items the first package it was shipped out but I never get it I called since April and I haven't receive any answers about my items then I made another order of 5 items and I only get 2 items I send an email I called the number they have online and nobody answer nobody answers my email and nothing I only got one part of all the item that I order those are the pictures of the items that I'm been missing

Zaful
Zaful
Zaful
Zaful

  • Zaful Customer Care's Response · Nov 01, 2017

    Dear Sabrin, 
    We are sorry to hear that you haven't received your order yet.

    Sometimes, due to the stock issue, we will send the order into dofferent packages.
    We sincerely appreciate your understanding.
    We at Zaful can be contacted 24/7 via our Support Center and Live Chat. We also have a phone line available that is open during our office hours.
    Please offer us your order number or you can email to [protected]@zaful com titled as "complain from Complaintsboard".

    Once again we are sorry for any inconvenience.
    Thank you for your support.  
    Best Regards
    Zaful Customer Service

Sa
May 05, 2017

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