SUBMIT A COMPLAINT

Zaful / long time to arrive

China, ME, United States

It took over a month for me to receive my bikini. It was ordered on April 21st and arrived May 17th. The bathing suit was very cute but really is not made with very quality material. I guess you get what you pay for though because the bathing suits are only like $16 a piece. Overall my biggest complaint was just how long it took to get to me. Otherwise the quality was kind of expected

  • Zaful Customer Care's Response, Nov 01, 2017

    Dear Erin Cooke,
    Thank you for raising this issue.

    Zaful offer standard or express shipping, which vary in shipping times.
    For shipping methods, please click here: http://www.zaful.com/shipping-info/.
    All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
    Kindly see here for details about our warranty and returns policies:http://www.zaful.com/returns/ 
    Please offer us your order number or you can email to [protected]@zaful com titled as "complain from Complaintsboard".

    Thank you for your understanding and support.
    Best Regards
    Zaful Customer Service

Er
May 19, 2017

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