The dishes I bought were defective. After only eight months they glaze is crackling and staining. I tried to return them to the local store in Birmingham, AL. I was told I would have to call customer service, so I did. When I contacted them, I asked do you not stand behind your products you sell. I was told, that is what I am telling you. You have to deal with the store. So I returned to the store.
Both the store manager and customer service were very rude. I was given a store credit, but there is not anything there I want to spent about $300 on at this time. Of course I still need dishes. I was told by the manager his store would lose money. I was still unable to get my money back. I realize I had the dishes for eight months. but dishes should last more than eight months.
I m truly disappointed the policy of Z Gallerie. I will no longer be doing business with them.