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YuppTV review: vijay tv not coming 7

J
Author of the review
1:31 pm EDT
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I have 1year tamil platinum package of subscription, without any information they removed vijay tv . Iam going to cancel the yupptv .

is so unprofessional to charge for something and take it away without notice. I paid for a whole year and I mainly watch Star Vijay which was removed without notice. I demand money back or Star Vijay back up and be available. When I try to submit this, because it is less than 300 characters, me getting the message that this complaint may not even be looked at is another absolute nonsense and shows how unprofessional YupTV has been.

Oct 06, 2017 3:38 am EDT
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uppTV sincerely regrets the grievance caused to our customers. We would like to inform you that the rescission of Star Channels from YuppTV Platform is solely the network’s decision and not ours. We promise to stand by every customer and address their each and every concern ASAP.

Due to the severely high call volume, we are experiencing a difficulty handling all the calls and chats. We are attempting to reach out to every customer at the earliest with a satisfactory solution. We are utterly pleased to announce that additional content has been included within the current packages and the customers shall be informed of these great deals through call.

We would like to ensure you that YuppTV has and always will hold customer satisfaction as our highest priority.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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7 comments
B
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Balachandra
Auckland, NZ
Oct 14, 2022 4:50 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I also have the same issue. I just renewed my Yupptv membership. I only watch the Star Vijay TV programmes. YuppTV did not notify me that the Star Vijay programme does not exist. It is unprofessional. I also want to cancel the Yupptv and get a refund.

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Ramesh AUH
, US
Jul 22, 2018 3:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Star Vijay programs are only coming next day in UAE, viewers of the channel are seeing them a day before. Any solution to this?

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D
Dharshi
, AE
Feb 09, 2018 9:24 am EST
Verified customer This comment was posted by a verified customer. Learn more

In yupptv, Vijay tv is not working, coz of Vijay Tv I took the subscription so please note without notice VijayTv is removed.
so I dont want to continue and need to refund the Money back. this is not fair, before we can chat with customer care but that option is not there.
please send reply as i have already send email to customer care. Dharshi

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ss_YAHOO
, US
Oct 27, 2017 3:32 pm EDT

We may also Cancel for Yupp Tv Subscription. Customer Care not working for past 2 or 3 weeks since Star Vijay is off
I guess it is a ploy taken by Yupp TV management to bring all customers to 1 yr contract and remove Star Vijay
Highly Unprofessional

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MadhuWashington
, US
Oct 05, 2017 8:40 pm EDT

I found an alternative number!
+91 40 [protected]

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Sureeqwer
, US
Oct 05, 2017 5:26 am EDT

Pathetic

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Sureeqwer
, US
Oct 05, 2017 5:26 am EDT

Agree not even customer service number works