SUBMIT A COMPLAINT

[Resolved] YuppTV / package renewal

Quincy, MA, United States

Hi, I started subscribing Yupp TV package since 3rd August. I remember it was yearly package for 15X.XX $. Now i got an email mentioning that 6 months package is over and auto renewal for next month has began with 2X.XX $. In my profile info it doesnt show the previuos package i had, and when called they say i have only 6 months package subscription. Why can t i get the previous transaction details ?
In the email i recieve i dont have the package information it just says package name and amount but doesnt mention the yearly or half yearly subscription. Need Help here ASAP.

  • Resolution statement

    YuppTV customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.

Wa
Mar 08, 2016

Post your comment