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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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N
12:18 pm EDT

YouTube not abiding by the 1st amendment...

Ive been a member for over 5 years... Me and many others are concerned that you are filtering content and claiming sites like InfoWars.com are using "Hate Speech"... What I don't think Youtube understands is that Speech is protected under the 1st Amendment and regardless of whether or not you agree with someone, they have a right to speak... I will coordinate with others to leave the Youtube platform... I hope you realize this does have financial implications as well...

Youtube corporate must stop being selective about what content they deem offensive and need to think about the minority, which is actually the majority in this case.

-nameless0711

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M
8:04 am EDT

YouTube you stealing alex jones platform

Your far left political bias is showing ONCE AGAIN. What did he say so bad? I watched him and nothing he said deemed him unsafe. Not ever. He done great on tv and that's why you pulled his plug. He was a entertainer at time with serious messages and real news that mattered to us deplorables. They had texture to them. Truth to them. He owns a real news channel that he built from the ground up and made it explode, even had a POTUS interview and you guys just yanked it from underneath him like he's a nobody-that's heartless, that cruel, that's cold. And outright disgusting bc he was actually beating CNN, which I find funny CNN lobbied for this days before it happened. And we all saw how main stream media tried to muddy up his name in every bad "news" article. He could crap and they write ab how bad it stunk just to have something negative to say ab him. You exaggerated really badly ab how "dangerous" he was. I am now calling upon every friend, family member, and neighbor I have to complain about the way your treating American people as if we ALL MOVED TO China WITH YOU. We are for free speech. And until he gets his show back the complaints won't stop pouring in, and it may just land you in regulation as a utility due to your bias treatment! I hope it does bc the way you treat conservatives is pure BS! You suck youtube and I hope a new, fair social media platform w/videos comes along and strips you down as bare as you left Alex Jones! You will pay one way or another bc he will and should sue you, the government needs to regulate you over this bias, which is what I prays happens! And his supplements were amazing also, way more energy than any RedBull or Monster drinks or any GNC "vitamin" I've ever bought!

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J
6:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube censorship

Why has Alex Jones been censored. Your political bias is showing! You cannot censor free speech! You are violating his right to free speech! This is Political Censorship at it's worst!
Google's video platform YouTube has deleted the channel of InfoWars host Alex Jones shortly after Facebook and Apple removed InfoWars content from their platforms.

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D
11:48 pm EDT

YouTube censorship

Salutation my beloved friends at Youtube. It has been brought to my attention that you have removed the Alex Jones youtube channel from your service. Now I'm no fan of Alex Jones and the things he says. Like how 9/11 didn't happen, or the Sandy Hook was holograms or that my Thanksgiving dinner was secretly a plot to turn my dog into a cat. Speaking of dogs turning into cats have you seen the 90's cartoon Catdog? I loved that cartoon and wish it would have a reboot, but not a reboot like that annoying Teen Titans go or the oddly pedophilic PowerPuff Girls reboot. I'm sorry but having a trio of young girls twerk on my television screen is NOT OKAY! Just like how it was not okay for you to ban Alex Jones. Thank you for you time and as always, Bush was the singer for 311.

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I
9:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube infowars and alex jones

I have been a fan of you tube for a very long time but I am very disappointed in your banning of Alex Jones and Infowars.
I am very unhappy that you can ban a site of free speech like Infowars and Mr Jones expresses ans let all the ANTIFA sites and videos go unchallenged.
I think you are going to spark a reaction to your decision which will not be beneficial to the free world.
Alan

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D
7:18 pm EDT

YouTube youtube censorship

Why have you censored infowars. I want to watch his content. People aren't stupid we understand your not doing this because of hate speech but political reasons. His show is much loved by people all over the world and we won't settle for some other cheap replacement. His channel is unique and encourages diversity of thought when it comes to current news and events. If you would take the time out to watch his content and check up on it, you would see what it's all about. Please don't judge his channel based on hear say because you will end up mistaken about it all.

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J
5:44 pm EDT

YouTube censorship

I am disgusted with the level of censorship you are deploying against Conservative political channels. More recently you have taken down the Ron Gibson channel to thwart the Alex Jones channel.
You will never win.
We will now be axing our Corporate advertising through You Tube.
Instead we will be sponsoring these Conservative
channels and pouring funds into alternative platforms.

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S
4:24 pm EDT

YouTube infowars

I don't pay for a subscription monthly just to have content I watch removed. I am totally appalled and disgusted you would remove Alex Jones. This is a serious infringement on all of our rights to watch and listen to what we want. I understand there are rules we all must abide by but I don't see any infringement in the content infowars or Alex Jonse produces being in breach of these. FREE SPEECH is important don't fall Into this big brother crap As a corporation you need us we don't need you.

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L
3:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube youtube service

Hi,
I often go to you tube to see videos I like.
I have noticed you have removed a user's account. Infowars.
I would like to know the nature of why the videos on this account are being removed, and what lawful reason you have to terminate the account.
I have spoken to several groups of people who have also experienced this happening to other conservative people's accounts.
There seems to be a conflict with when You tube clearly states its "openness to allow people to freely express themselves."
Infowars information has been true and correct.
I have not seen accounts being taken down for hate propoganda against the President.
If you are going to have rules, they must apply to all.
Thanks for your time in resolving this matter.
I will continue to inquire on this matter till Infowars is allowed back on Youtube.

-Citizen of the United States of America

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A
11:23 am EDT

YouTube suspected paedophile allegations on a youtuber.

Hi There have been reports of Chris Ingham allegedly using child grooming techniques on a minor, See link: https://ohnotheydidnt.livejournal.com/111487487.html
Due to this surely any activities involving him should be suspended until the relevant authorities have investigated him. The Ingham Family have a channel ( https://www.youtube.com/channel/UCPu78bdv1WY6b9Kk7xixhQw ) that in the interest of child safety should be suspended. Also this direct channel (https://www.youtube.com/channel/UCozzkoE250ggFK_ugjoEmQw) Should be suspended.

Thanks in advance

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A
5:58 am EDT

YouTube ads in liked videos

Ok, I don't mind videos having adds, In fact I could care less about it. However I mind quite a lot when I go to listen to a song on my liked videos after a long day, only for an add to pop up, and just piss me off because I want to listen to my music on my liked videos, and the thing is that I don't see adds in my other videos, I only see the adds when I go to liked videos, so please keep adds out of playlists, put them where they belong

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X
6:43 pm EDT

YouTube brazzers

Recently a Brazzers (porn) advertisement appeared on my recommended videos. There was no overt nudity in the video but it was obviously for a pornographic film. The name of the video was "Metal Rear Solid: The Phantom Peen: a XXX Parody." Does YouTube condone and support pornography? Why was this video recommended for me? I understand that all sorts of companies use YouTube for advertising but this is concerning to say the least.

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A
A
Anita Bawnghit
, US
Aug 03, 2018 7:37 pm EDT

Metal Rear Solid? lol. That's hysterical

ComplaintsBoard
P
4:13 pm EDT

YouTube flagging/strike system.

Two videos of mine were falsely flagged, and if Youtube had done their job and actually watched the videos and listened to my appeal I wouldn't be a risk of losing my channel. My videos did NOT break the community guidelines, for goodness sake, the second one was literally just a picture and me talking about being given a strike unfairly and even that didn't win its appeal. I now cannot post for two weeks and I'm in danger of losing my channel. I guess anyone can falsely flag anyone and YT doesn't care.

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A
2:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube advertisement

My nephew (3yr old) was watching a video with episodes of curious george, a childrens cartoon. I understand there needs to be ads so the service can run however the particular ad that ran during this show was very inappropriate, it was an ad for "hayu" a reality tv channel. The kardashians were featured which should be illegal in itself but there was so much swearing the whole ad was basically beeps and then they say vagina! My 8 yr old son and 3 yr old nephew certainly dont need to listen to that filth. I am very dissapointed in youtube, even in this child focused video children arnt free from the low morals of the kardashians and offensive language...

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B
1:14 am EDT

YouTube dogman encounters radio

"Demonetize ?" really ? It's a Public forum for free speech, no company can invoke policy that infringe's on free speech its a violation of the charter of(You Tube) to do business, its a clear violation of Federal Law "Free Speech" (Jurisdiction gives a federal court the power to hear a case. Jurisdiction matters at the outset of a lawsuit. It matters during discovery. It even matters after summary judgment. Jurisdiction matters because federal courts are courts of limited jurisdiction. State courts, however, are courts of general jurisdiction, meaning they hear many types of cases. But federal courts may only hear specific cases. A federal district court may exercise jurisdiction over cases where a statute grants it jurisdiction. District courts have original jurisdiction of all civil actions arising under the Constitution, laws, or treaties of the United States. See 28 U.S.C § 1331. Those cases involve federal question jurisdiction. District courts have original jurisdiction over cases involving diversity jurisdiction. See 28 U.S.C. § 1332. District courts may also exercise supplemental jurisdiction at their discretion. See U.S.C. § 1367). Considering action, if such action is started this would make it's way all the way to the Supreme Court.

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V
10:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube fortnite videos

Every video has the worst use of bad language. Why? I love fortnite videos but come on, there's absolutely NO reason these streamers should be talking the way they do! It's an embarrassment to utube. Shame on u for allowing this to go on! It needs to be stopped now. Do u not care about all the children watching? Evidently not, its disgusting and u will lose viewer's. Please consider my and I'm sure lots of other people's opinion to clean this up...

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B
8:10 am EDT

YouTube video that was posted of me without my permission

This video was posted with me in it and I did not give my permission for it to be posted. The video link is https://youtu.be/h80PT_h6zxo. This video clearly gives out personal information that I do not feel should be out on the internet. In addition to that, I do not like having my face plastered all over the internet without my permission. I am respectfully requesting that this be taken down ASAP. This video only shows a small portion of what has taken place and does not reflect all the facts of the incident. Quite frankly, I am surprised that this was allowed to be posted. Again, please remove this video. Thank you for your attention.

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R
11:09 am EDT

YouTube a channel was taken down

Hi,

My name is Robert Clark. I'm a CPA in Key West, FL. The name of my business is Robert E. Clark, LLC.

There was a channel on Youtube that was recently taken down. The name of the channel was Hector Garcia, CPA. I used the channel often. Hector is a QuickBooks expert and his videos were my go-to source for when I had a QuickBooks question. Would you please restore his Youtube Chanel. His videos are a useful resource for accountants. I'm not affiliated with Hector in any way and I only ask this so I can view his videos when I have QuickBooks questions.

Sincerely,
Robert E. Clark, CPA

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T
8:29 am EDT

YouTube jeffy puppet

I am a very concerned father, uncle, and stepdad.
I am sick of all these Jeffy puppet show it has changed my kids they are cursing talking back being mean and rude which they have never done before. I am seriously thinking about finding a lawyer, I want these videos removed for my childrens and other mothers and fathers childrens sake this behavior is highly inappropriate for all kids.

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T
2:17 pm EDT

YouTube advertisement

Google/Youtube SHAME ON YOU.

https://youtu.be/MJVFCy4YIL0

The preview of this video is vile and abhorrent. this review is so vile, makes me sick and disgusted. I don't care if it's a movie or not.

I had family who were in work camps in WWII. This kind of crap is filth and empowers idiots to be more hateful than they are.

While my comments may not change your mind, I would at least ask that you acknowledge.

This is the utmost of utmost distasteful advertisement. Sick, shameful!

https://youtu.be/MJVFCy4YIL0

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YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

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- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

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