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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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J
2:10 pm EDT

YouTube ad youtube is running for gov. eric greiten

Everything in this ad is blatantly false. It links to a fundraiser for him because he is facing impeachment for blackmail and sexual misconduct. This ad was run by YouTube while the hearings were going on, unlike the blatant lie in the ad that all charges have been dropped. This ad should be dropped on the basis of its complete falsehood. Listening it yourself and do some fact checking, it took me about 3 minutes.

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4:31 pm EDT

YouTube my channel being suspended

I tried to get into my youtube account just now and i couldnt. I got a email saying my channel is suspended. I have not done anything, i dont swear or do anything bad. I have worked so hard on my new channel i cant let you take it away from me ill die. I suffer from depression and this is my only hope and my channel helps me when i am down and sad.

My channel name is: papa bear 786

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12:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube youtube employee abusing powers

https://www.youtube.com/watch?v=CyYW9JSxaQM

This channel is a harm reduction channel to inform people of the dangers and truths of psychedelics. I'm a teacher and I find these videos very useful. I've read the community guide lines a thousand times and it seems to me that this channel is being overly harassed with by youtube employees. The specific video I linked to is about Kava Kava. A dietary supplement that's legal in almost all countries but some bright eyed google employee decided to add an age restriction. This channel's videos get removed all the time but from my thorough research of the guide lines and everything that's happened in videos that've been flagged and taken down. NO such rules have been broken. This user never shows the consumption of illegal or legal drugs. It pains me to see such hypocritical actions from google employees. Seeing as videos containing consumption of alcohol (The most dangerous and abused substance on the planet) being allowed without enforcement.

You may contact me at [protected]@gmail.com

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5:50 am EDT

YouTube inappropriate advertising

Please do not allow the new r rated muppet movie to appear during children friendly youtubers and on youtube music. The concepts of murder, sex, ejaculation as well as r rated language should never be allowed to just randomly pop up during any show that would never dream of having on their show. Shows like colin's key and kacy and jacy are safe for my 9 year old and i'm happy to her watch them. How is that this r rated advert has been seen by both my children. My second child, a 15 year old saw it on youtube music. I am sure you do not want this to occur. Please take steps to prevent his from happening. Cheers

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10:11 pm EDT

YouTube I am complaining about advertisement...

I am complaining about advertisement.youtube show me advertisement again and again but I am not interested in all advertisement that's show by YouTube... please take action immediately because I am very irritating after show this advertisement again and again... otherwise I am uninstall youtube...
I am not interested in any advertisement that show by YouTube got it...

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Update by Sandeep94116
May 21, 2018 10:14 pm EDT

YouTube show me advertisement again and again

Update by Sandeep94116
May 21, 2018 10:13 pm EDT

YouTube show advertisement again and again

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M
1:29 am EDT

YouTube many problems including: unethical behaviour, random demonetization, and lack of notifications

YouTube used to be a fun place to watch videos whenever and wherever I wanted to. Now I can't get on there without more than half of my subfeed being demonetized. I am also subscribed to more than 40 youtubers and I only receive like 8 videos everyday. I know its not their fault, its YouTube's fault! Its getting a bit ridiculous and it makes me want to just delete YouTube forever. These youtubers are working hard and this company is just dragging them down. I understand the company is only trying to keep "educational" videos but they're not doing a good job of it. YouTube, if you read this, you need to first of all fix your notifications and subfeed. And lastly you need to drop this whole random demonetization stuff. You could just put up age restrictions instead. Oh and I am not the only person who feels this way. Try putting a poll up on YouTube. I guarantee you people will all feel the same.

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12:07 am EDT

YouTube advertising

I lost my entire train of thought while making this complaint because youtube likes to advertise in the middle of tutorials. This would be the joke: I looked at a tutorial to complain about the un-sustainability of the advertising model you use, but got distracted by the ads.

I've seen the coral reef destroyed in my lifetime because of irresponsible use of what is a "free" natural resource owned by the global population, not the people who were in that location after the oceans of plants and animals that died to make that mass of oil.

Texas is not the root of all the population that lives there, it was stolen from a people that had lived there for centuries before any "native born" texan was dropped out of a uterus there. Big whoop, some twit got hatched and called himself an oil baron because he's got a gun and isn't afraid to use it. That's what history is saying right now. A war was started with the promise to find 'weapons of mass destruction' and led the american people into a war with the only other population that had any oil on this planet instead of developing green energy.

The hoarder stole from you by not paying his god damned taxes, while he drove on those public roads to his ivy league school that were built with donations by people to help educate the masses — not control them! The power of advertising was not lost on any company executive in the 70's. Mad men on netflix already shows us what the company does with cigarettes, now you expect us to believe they grew up and matured since then? Not likely.

Make killing yourself look like pleasant suicide your entire life because it's got almost naked women in it and a promise of a better lifestyle... That is the automobile advertisement today, aimed at every teenage man in america.

I'll always suspect any ceo that doesn't publicly admit to their gross worth and income. President obama did. Trump refuses. He shoots animals in their dens and pollutes the atmosphere with gasses that will kill us all. The murderer is committing genocide in front of you with the entire world as his gas chamber, and you're making him rich! Ban all automobile ads!

... Unless they happen to be green. Profit without paying attention to how you made it is blood money, and you don't want to make your own "judgement day" when you have to face god and explain why you allowed this crime to continue, and kill every grandchild god had planned for birth after you, and they were murdered in their infancy, right before god and the entire world as god's witness.

Yes, please advertise how you would be perfectly admissible into the pearly gated community that is in heaven, witnessing what you did every single day someone died of starvation and war, while the deluded masses of men were conned into believing that their attention was best spent on cars instead of the atmosphere and what we have to live in, in 70 years of continued pollution. There will not be a next generation.

I know this to be true from scientific data; the money hoarders that have a very specific campaign to denounce science know this, and are guilty of sedition, treason and domestic terrorism already.

Thank you.

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8:44 pm EDT

YouTube I can't see the videos that i'm subscribed to / my subscriptions

So I'm just confused about this whole subscription crap going on, I chose to subscribe to a channel because I want to see their videos and stuff and then you guys choose not to put them in my feed? I currently have YouTube red and I'm not all that impressed with YouTube at the moment. If this continues, I will have to choose to stop watching YouTube and move on to other forms of social media. I am not happy with this situation and I urge YouTube to change its guidelines and show me the videos that I am paying to see. Thank you for your time and I hope that you change your ways, so that I and others can enjoy your media once again.

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2:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube my channel getting a strike and resulting in my inability to live stream for 90 days

OK the other day I got notified of a vid of mine being removed due to reasons on which I'm still not clear. I assume it's because I mentioned almost in passing a natural LEGAL substance I use for pain? Hmm. Anyhow, I do NOT have a "Kratom channel" on YouTube but go live on weekends with trivia based games I've made up myself with no copyright or any of that jazz. I'm going on the assumption that "Kratom talk" is a no no, which is fine with me as my vids are not about that at all I just happen to talk about it from time to time. Anyhow, why the harsh punishment for breaking a vague rule? Why 90 days? Is that 90 days from the time the vid was made, which would be March actually, or does it start now. The biggest issue is not being able to face my "accuser" in this case. I mean citizens have this right in court. Who did this and why? I want my live stream ability back PLEASE. If you cannot assure me of this, I want to face my accusers.

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Miranda Jarreau
, US
May 21, 2018 1:43 am EDT

So sorry for the problems you're having. YouTube has really turned to trash lately. Hope your problem gets fixed though.

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R
5:08 pm EDT

YouTube tab names

With the new update on YouTube with safari I cannot see tab names and it's frustrating to look through multiple tabs to find a one I'm looking for. I have a lot of tabs and it is annoying for me to have to scroll down to the title or wait for the whole thing to reload in order to see what video I'm looking for. I hope this can be resolved because this is a large in-convenience for me and multiple friends I've talked to!
PLEASE FIX IT!
Thank you

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11:09 am EDT

YouTube xarelto® ad...

Dr YouTube,

I enjoy your service and the open community for the most part. If I you do like something, I exercise freedom of choice and move on...

However, I have an issue with advertising Meds on mass media... I have pulled away from TV and radio because of this... I was sadden to find this toxic promotion on your format... I have no way of filtering this out... XARELTO® showed up, it does not serve my purpose to buried you with my personal choices. Please consider that an excessive advertising budget does not constitute virtue .

Thank you for time,

Doug

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11:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube without verifying the details they have blocked my video

My name is Binam Ranapaheli from siliguri, west Bengal India, I have a YouTube channel named Binam Ranapaheli. Recently I have uploaded a video which was shorted with my vivo handset in my own room. The video was a kind of tribute to Ghulam Ali Sahab A gajalu singer who has sung one of the most beautiful Gajalu gajalu ti thula thula ankha gajal during 1970s, i have just done a cover of that song in my own styles playing a guitar by my own. YouTube said me that I have violated the copyright issue, and said that music Nepal has complained against it. There should be a valid reason, without varying the matter YouTube blocked my video. You can find that video in my channel and can go through it in details. Nowadays it has become a trend to do the cover song of the old songs and we can find lakhs of videos on YouTube related with my videos, why only my video was blocked? If you want to verify my original video than I can provide you, or can perform it in a live also. I am a trained singer and had presented the song in my own styles. YouTube should verify it, it is a bit injustice to me. The video is here attached with. Please see how it is a copyright issue

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12:45 pm EDT
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YouTube advertising topics

Sometimes my young children watch children cartoons on youtube.
I understand advertising is the source of income and have no problem with the interruptions.
What I cannot grasp is why advertising trailers for scary movies (for example "IT" from Stephen King) are triggered when content that is clearly meant for children is being watched.
Technically it should not be hard to avoid this.

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catsandrats
, US
May 12, 2018 12:54 pm EDT

This happens because youtube does not care about your children. They only care about the movie company that PAYS for the advertising spot. Wait until porn is advertised on the children's cartoons.

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7:37 pm EDT
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YouTube advert in between selected videos was extremely inappropriate

Hello,

I was watching music videos, my search entry was "winds of change - Scorpions". I watched this and the "up next video was "Africa - Toto".
Between the two videos was an automatic advert, this advert was for Vevo and showed most of what i assume was a "song" by Nicky Minaj that, I'm assuming, was titled "cut the [censored] up" as she said this several times along with with several swear words that are not appropriate with respect to the pg rating of the film clip i originally searched for.

How is that king of rubbish allowed as an advert on youtube? i often set up film clips for my young children to watch and no not understand how this type of advertising to be selected by your search algorithms and deemed appropriate

Regards,
Michael Vaughan

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S
2:54 pm EDT

YouTube independent news and marijuana sites.

You people better stop promoting fake main stream news over you tube independent news. Main stream media as you know is bought and paid for by the highest bidder. People sick of the fake mainstream crap would turn to youtube for all the facts. Now we cant do that because you guys are bought corrupt [censored]! You will be replaced soon if this corruption continues.
Also. Where is the loyalty to youtube sites that have been around long enough to be established? You [censored] tards are deleting peoples means of living! Why? You have given us no reason why. You state following federal guidelines but that is a lie.
I will delete my account in 2 weeks time if this is not rectified. Hell I hate all your [censored] advertising anyway. [censored] you [censored]!

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5:59 am EDT

YouTube advertisements

Hello, I am an Irish citizen and recently when my son is watching children's content (barefoot books videos, children's nursery rhymes etc..) several very upsetting advertisements have appeared promoting a "no" vote in our upcoming referendum. I am very unhappy that this type of advertisement is being shown at all as the imagry is graphic and unpleasant but I am particularly shocked at the fact that it is being targeted at a two year old.
Please can you tell me how I remove such content from my view? If you do not, I will delete your app.

Kind regards,
Niamh Murray

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M
2:44 pm EDT

YouTube youtube app for iphone is hacked people trying to take over what u watch and like.

Well I was watching a YouTube video all fine and stuff and when I was watching it there was like a slight pause and then the app came to life it started to like the video I could see the outline of the gray circle like someone was pressing on the screen and the video was like halfway threw then it has the Audacity like then to change to another video what is going on is someone hacking my YouTube is my YouTube safe like what the crap is this! Fix it like I don't wanna just randomly like bad videos on youtube and just randomly switching to a different video that are not even good. like I don't need YouTube to tell me what to watch when I am not even done with the video it needs to be fix! I have no video proof right now but I will in the future putting my phone on screen Record 24/7 now this is just ridiculous youtube let me know if u have been affected

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10:28 pm EDT

YouTube youtube/google

Um...I tried to login into my YouTube acct only to be told my "device wasn't recognized". This is the same goddamn laptop I've had for the past 7 years, so I don't know how the hell YouTube suddenly "couldn't recognize" it, forcing me to use a texted code just to login to my Tube acct. You guys seriously need to do a much better job of "device recognition". I get the need to keep users' [censored] safe, trust me I'm grateful but this is ridiculous. I'm on YTube everyday and login every other day, literally, and now your website suddenly views my 7-yr old computer as a "new device", and "fails" to recognize my lap top? Are you kidding me? Get it together, Google! Good lord...

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9:13 am EDT
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YouTube advert

As I was waiting for a video to start on YouTube this afternoon, an advert came on that I was unable to skip. It featured a black man with long hair who was rapping. I think the setting was in his living room. The lyrics were explicit, talking about how he wanted to fornicate (f word) with a persons partner (female dog). I immediately turned down the sound and covered the screen as I had been about to show a video to my children so I don't know what was being advertised, but my kids heard it and it was extremely offensive.

If adverts cannot be skipped then why oh why do they contain offensive and explicit content?

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JohnPelfrey
, US
Aug 13, 2018 10:06 am EDT

It is a right in this country to voice our opinion we are going to sue you for infringement on that right! You are a network of information which makes you a news organization which makes you responsible for all opinions. You will pay dearly for your actions against infowars. Get ready to see congress for your idiocies!

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N
4:14 am EDT

YouTube gaming videos

I usually watch You tube on the ps4 it works really nicely . Unfortunately for me and probably not just me either I was looking through categories which is often gaming and got a shot of the final boss video for God of war .I did not appreciate this and wish that people were more careful about this . Although this would be interesting for some im not at the ending of the game yet and i really didn't like getting a picture of the games final boss. This kind of video should be left blank while browsing until you choose to watch it . Thanks and have a good day Nathan .

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YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

How to file a complaint about YouTube?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

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- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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- Attach any relevant supporting documents but avoid including sensitive personal data.

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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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- Submit your complaint by clicking the 'Submit' button.

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- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

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