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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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A
1:24 pm EST

YouTube dupixent tv commercial

The Dupixant commercial is disgusting and irritating to watch. I can't grab my tv remote quick enough to change. Friends, coworkers and others on the media agree that it makes their skin crawl and are in disgust watching the dupixant commercial! How can this commercial be brought down or changed from crawling bugs on hands and spikey looking grass growing out of someone's clothes? It's very difficult to watch and or listen to, when you know what the image is.

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7:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube youtube ad

I have just watched an advert on YouTube promoting Jihad.

Clarion project was the website I was directed to by the advert.

Promoting a terrorist organisation is illegal.

Please remove this ad from your platform.

This avert features a self proclaimed convicted terrorist and simply promotes jihad. It does not foster dialogue and I believe it promotes a radicalised narrative.

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7:41 am EST

YouTube violent videos

The bloody videos about UFC or MMA fights are not only disgusting to watch but dangerous as well for some violent prone minds.
If youtube does not care about the health of our children minds. and our society at large, nthen maybe it should be careful of litigation which could result from a violent act perpretated by someone after watching such barbaric videos.At a veveryy minimum, an age restrictions should be in place.
Shame on you Youtube.You should be avoided at all costs.

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5:15 pm EST

YouTube kids video

Hello, my name is Patrick Keller.

My children are watching YouTube kids videos on the Apple TV. All educational. Some ABC, some math, some on the solar system, etc. Great videos. All kid like. However, the ads that show are for adults. Ads with whiskey, adult dating, adult travel.

Can you please show ads that are kid friendly. Please show ads that are related to children. Thank you so much.

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12:21 pm EST

YouTube ads and commercials

I have been a YouTube subscriber for years, however, in the last year or so I have grown to hate YouTube. Watching the videos grow even more distasteful because of the constant disruptions of content through the intrusion of you monetization program. These constant interruptions really take away from the message of the videos and even may turn the watcher off totally. It is my hope that you may soon adjust the number of ads or commercials that can be inserted into for the enjoyment of the watcher and for the benefit of the channel owner. Thank you.

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12:08 pm EST

YouTube unethical behaviour

Please, Please, Please Take Down LoveHaswon.
They are at:
https://www.youtube.com/user/GalacticCentral/videos

They were taken down once for copyright infringement, but they are nothing
but a cult group that has been scamming innocent and lost people for years on youtube with live screen begging (and receiving) donations to support their narcissistic leader Mother of All Creation (Gaia, Prime Creator, God).

Her real name is Amy Reid from Texas.

They are duping viewers into pledging and sending donations to support this God figure and her followers. The followers are currently Live Feeding from Crestone, Colorado and Mother God is in Florida after visiting Disney World. All funded by daily begging on youtube.

I know first hand, because my daughter was tricked by their teachings into leaving Virginia Tech with a 3.8 GPA. She is just one of 100's of people scammed by these youtube operators.

Hopefully this e-mail will help to make a difference,
Regards,
Timothy Hoffman

[protected]@live.com

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10:37 am EST

YouTube on-screen advertisements while watching youtube content

Hey, I do NOT mind an occasional add while watching my nightly dosage of news, they're informative, amusing and sometimes even funny, but having a BARRAGE of THE SAME ADD, every 4-5 minutes, having sometimes UP TO FIFTY REPETITIONS of the SAME add, it gets REAL annoying?!?!?!?! And the WORST PART, is the fact YouTube does NOT include a "block add" option for THESE SPECIFIC ADDS, like they offer for the majority of the adds they stream... I did NOT opt for the adds-free, premium service, because I do NOT mind a FEW adds every now and then, but this BARRAGE is OBSCENE! >8(

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Mae010
, US
Dec 26, 2018 3:39 pm EST

I am having the same problems, before there would be an ad at the start of the video and occasionally at the end, which I did not mind and understood. However, now I am having 2-3 minute adds every 5 to 10 minutes is starting to be really irritating, I am unable to enjoy the video as it is interrupted by ads. This has to be fixed it is not fun to watch videos anymore and I am really patient but it's starting to thin out. Please fix this because I want to enjoy Youtube as I used to do.

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8:55 pm EST

YouTube youtube channel search option

The option on an accounts page to search their channel no longer works. The search icon is still there next to the "About" tab, but is unusable. Every time I click on the search option and type in something to search the result comes up as an empty page, without as much as even saying empty, it's all just blank. This happened when you all recently changed your format, so your system must be broken.

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2:10 am EST

YouTube apple product giveaway

I subscribe to a tech youtube channel iJustine...
A month ago Justine made a video on unboxing all the colours of the iPhone XR
and during the video announce there will be a giveaway of all the phones.

The condition of the giveaway was to like /subscribe and make a comment on her video and do the same on her friends channel Jonathan (his link was down below).

I did all that and also asked the question is the giveaway only for those in the US and Canada... no response...

Then nothing the give away was all but forgotten... many of her subscribers have been asking what is happening with the giveaway and nil response

This give away appears to be a scam to boost the subscribers of her friend Jonathan..

This sort of behaviour is totally unacceptable... treating her subscribers like puppets.
not responding comments...

Rgds
Alexandra

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Update by Alexis Zee
Dec 12, 2018 2:12 am EST

Apple product giveaway a scam by iJustine

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6:11 pm EST

YouTube video removals?

https://www.youtube.com/watch?v=ctbOld91VxE

YouTube is, apparently, removing Mumkey Jones' videos for some bizzare strile reason.

I think it goes without saying that your Strike system is broken and allows this sort of nonsensical brigading to cause quality content Like Mumkey's to be terminated.

However, I'd like to be clear on something else.

If Mumkey goes, I have no intention of using Youtube. He's basically the last creator I seriously watch.

Netflix provides videos. Spotify provides music. What do I need YouTube for? Watching Jake and Logan Paul filming dead bodies? Fortnite memees?

Mumkey is the last good thing on this site, and pulling his content will be my proverbial "Third strike" before I abandon YouTube entirely and move on more thoroughly to Netflix and Spotify.

The choice is yours.

PermaBan one of your last creators worth watching and loose viewers, or be reasonable and don't let brigading [censored] control your site.

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6:40 am EST

YouTube youtube site

As of the 5th of December 2018 at around 11pm, the Youtube website when opened in google chrome, has dramatically reduced in size. The site still works normally but the text on screen and all thumbnails are tiny and abnormally small. All other websites that I visit using chrome are working perfectly except your. Could you please deal with this matter promptly.

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7:47 am EST

YouTube unauthorized music distributed

I was notified that Youtube has old "copyrighted" music distributed that was not authorized by myself and I need to have it removed. All associated songs/ images should be removed. Here is a link of a url location https://www.youtube.com/watch?v=UZA1tKlLE00
Please remove all of the unauthorized content as it is not a good look for my business.
Thank you.

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12:47 am EST

YouTube complaint against youtube

I couldn't believe my eyes when watching a music video that 3 times during that song, a add interrupted the video. That is so annoying! No! No! No! I am paying to be on YouTube. I don't get it for free. Internet is not fot free. So don't you think I have the choice as a paid customer to stand up against this?

Please remove this annoying adds during the music videos.

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2:18 pm EST

YouTube ken dodd big fat freemason funeral

this is a dread full disrecectful content reflecting the funeral and the carocttor of ken dodd should be removed its making acuations that have not been proven and are distate full in every way the page enchanted lifepath refers to ken dodd being a pervert a member of kult everything is against the carocter of the person why was this not mentioned when he was alive now hes dead he cant defend himself take this page down all untrue

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10:51 pm EST

YouTube selective censorship

When I use the word "you", I am referring to the collective of YouTube...collectivist indeed.
Your demonetization of all MGTOW channels is recently is despicable and the last straw for me...more and more people are about fed up with your obvious biases and [censored] excuses every day. Tolerant left my [censored], you tolerate nothing and embrace decadence and everything broken. It's ok to have channels promoting kill men, make men your slaves, masculinity is toxic, men are worthless, all men are rapists, men live just to oppress women, blah blah blah, but not the opposite? I believe all ideas should have a voice so that people can decide for themselves. Your and your tech company conspirator's fear of an open discussion is indicative of your insecurity and pathetic nature. You abuse power because you can, and you are so arrogant that you can't understand that at some point...people know they are going to get beat no matter what they do, so they stop caring...and when people stop caring, bad things start happening because they feel they have nothing to lose. You and your ilk are ignorant fools and I hope that YouTube and all your tech-cronies realize that you are only creating your own competitors. Sad you chose this route instead of embracing liberty and letting the marketplace of ideas choose the winner while you still got paid for ads. Instead, apparently you want to lose even more money than you already are. All in all, [censored] off.

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12:49 am EST

YouTube website censorship

I fear if YT keeps censoring content based on political opinion there are 2 outcomes: 1) an alternative platform arises (Gab is back and Twitter should be worried) or 2) I forsee angry unhinged folks locating youtube officers and engaging them as high risk threats to American democracy. My guess is these officers will no longer enjoy any freedom of movement or any level of security after 1 or 2 incidents. This is not an unreasonable threat assessment. Youtube had a shooting incident once before. I could see targeted high value individuals selected for maximum effect. In 5 mins. the names of the top 20 youtube officers can be identified. The rest is obvious. It may sound crazy now, but Americans are not Chinese. Americans have limits and w/o a checks and balances or alternative to systematic speech oppersion, violence is not at all out of the realm of forseeable reactions. I hope this does not happen but w/o change, I fear it is unavoidable. I am sure YT officers are situationalky unaware to this threat. Hopefully, courts force change but if they do not, citizens will and certain citizens will probably see themselves as speech martyrs.

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Update by Paul Allen 754
Nov 08, 2018 12:53 am EST

Key Executives For YouTube, LLC
Ms. Susan D. Wojcicki
Chief Executive Officer
Age: 49
Ms. Julie Supan
Senior Director of Marketing
Robert Kyncl
Head of Content & Business Operations
Mr. Pawan Agarwal
Head of Music Partnership for India and South Asia Region
Mr. Neal Mohan
Chief Product Officer

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Gerhard Erasmus
, US
Nov 21, 2018 1:11 pm EST

I'm an average person with zero hate but a whole lot of angst. I have been censored by youtube and on asking, they didn't give me a reason why. I've come to realize that there are millions, if not billions of conservatives whose opinions and view points are being systematically censored. I'd ove to find a videos and search channel - engine with ONLY conservative view points. The main reason why I experience angst is due to violent people being forced upon our families through forced migration. We are a sophisticated society and not up to such violence. We are peaceful and peace loving people. Please leave our countries the way they are, our forebears have shed a lot of blood to reach the safety we have (in some european countries have had). We don't need any aggressors and can certainly not afford to have all migrants in our countries. The globalists invested in China and other mono-culture countries and use migrantion and human rights merely as tools to weaken our economies, so they can cash in on the stronger Chinese currencies... How come China is not forced to take up migrants? It is not fair. Stop censorship it is like stealing our voices of concern - it is inhuman! If it goes on like that, there will be war yet again. Many a man will seek their revenge and without free speeach you are oppressing - it is indeed called facism at the highest degree!

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rivelle
, US
Nov 10, 2018 10:19 pm EST

Alt fact trumpite mental and moral degenerates are skinhead scum of the earth
Gab is a hate channel that's already dead who gives a [censored] if skinheads [censored] off there?
Your concept of "freedom" is nihilistic violence
Mailed any pipe bombs to Soros lately you schiziod paranoiac [censored]head?

ComplaintsBoard
M
6:25 pm EDT

YouTube regarding to removing dr. jungmin kim youtube channel in korea

The channel I've been watching from Korea that has been removed without any notice.
Lots of viewers have been shocked by this incidents and have been trying to search these channels but couldn't. His name is Dr. Jungmin Kim who is a well known professor who has been teaching Asian history as well as international relations.
He has been educating history of Asia, international relations and political issues of Korea and became very popular recently through Youtube.
At this moment, Korean government is clamping down lots of Youtube channels that is against current Korean political issues.
Youtube channel has to be neutral not leaning to any party.
I strongly suggest to bring back those channels back again.

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2:01 pm EDT

YouTube youtube app

Can you please... please... please! Move the cast to TV button to some where other than the top right of the video screen. Im forever bloody hitting that button by accident and it annoys the hell out of me and my parents who i end up casting to. Maybe one of the bottom corners ? Many thanks. Apparently if im below 350 characters it won't attract anyone's attention... so yeah... could you move the casting button please.

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11:23 am EDT

YouTube false & misleading youtube video

To whom it may concern:

I wish to lodge a complaint. We came across the attached video today, https://www.youtube.com/watch?v=qkFFus5Ox2E, which purports to offer a $50 coupon off of the price of my company's products. We have no such coupon program and have not authorized any of third party to offer such a coupon on our behalf.

Accordingly, we demand that you immediately pull this video from YouTube. It is false and misleading as well prone to create consumer confusion and, in turn, tarnish my company's good will.

Thank you.

Scott Familant, Esq.
VP, Special Projects
New Sensor Corp. (d/b/a Electro-Harmonix (EHX))
55-01 2nd Street
LIC, NY 11101
[protected] ext. 938
[protected]@ehx.com

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Update by Scott Familant
Oct 29, 2018 11:24 am EDT

To whom it may concern:

I wish to lodge a complaint. We came across the attached video today, https://www.youtube.com/watch?v=qkFFus5Ox2E, which purports to offer a $50 coupon off of the price of my company's products. We have no such coupon program and have not authorized any of third party to offer such a coupon on our behalf.

Accordingly, we demand that you immediately pull this video from YouTube. It is false and misleading as well prone to create consumer confusion and, in turn, tarnish my company's good will.

Thank you.

Scott Familant, Esq.
VP, Special Projects
New Sensor Corp. (d/b/a Electro-Harmonix (EHX))
55-01 2nd Street
LIC, NY 11101
[protected] ext. 938
scott@ehx.com

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7:34 pm EDT

YouTube prager u propaganda advertising

Please stop showing PragerU propaganda advertising. I am very offended by the brain washing propaganda that they push. It's one thing to let them have a channel that I can ignore and thumb down. But to let them pay for slots that I can't avoid or criticize is too much. I would rather let Alex Jones keep his channel that I can ignore and thumb down ( freedom to speech) then let Prager U advertise. This speaks volumes to what YouTube will allow if they are paid enough which speaks volumes to their ethics and true intent. A fix for this is to have a high standard of censorship with advertising and get off content creators backs. YouTube should be about the content not the advertising otherwise what's the point

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Update by Norman Different
Oct 28, 2018 7:49 pm EDT

I do not condone Alex Jones he is propaganda. But I am for the right to freedom of expression and opinion. I believe that his channel was insight to what's wrong on the Internet and society. censorship can just push these things underground and add fuel to his sick fire... He needs help not something to fight. Prager U, on the other hand, is the machine and needs to be taken off. money shouldn't supply opinion. This is a very dangerous game YouTube is playing by allowing advertising and censoring content creators... In my opinion it shouldn't be.

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YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

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- Summarize the main issue with YouTube in the 'Complaint Title' section.

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- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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