Menu
YouTube Customer Service Phone, Email, Contacts

YouTube
reviews & complaints

www.youtube.com
www.youtube.com

Learn how the rating is calculated

4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for YouTube has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of YouTube. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

YouTube reviews & complaints 1238

Filter reviews by rating
5
5277 reviews
4
0 review
3
2 reviews
2
1 review
1
6 reviews
Sort by:

Newest YouTube reviews & complaints

ComplaintsBoard
Z
10:17 am EDT

YouTube eugenia cooney videos

This woman's videos are promoting eating disorders by the mere fact that she stands and shows off outfits in her videos . aimed at young girls. She shows too much naked emaciated flesh and it is obscene and disturbing.
Shocking and disturbing content because her body is in a shocki g and disturbing state. Her videos need to be banned. YouTube is guilty of promoting her illness and encouraging it.

Read full review of YouTube
Hide full review
ComplaintsBoard
L
4:51 pm EDT

YouTube a cyberstalking creep they promote

I was stalked and harassed since some twitter incidences that turned into some idiots collective harassment. Everyone from elton john, to rusell brand participated in this, some british director and various others. One idiot called gary turk he post youtube videos patronizing peoples life through garbage poetry, had a small piece called look up. This fanatic who likes to stalk women began something online that turned into abusive, intrusive and extreme stalking through strangers participating. This [censor] tried to turn my personal life into a youtube video documentary. I was stalked at my home, doctors, abroad, thought I saw this creep 4 times in different locations. After I was abused by the police and harmed for trying to report all of this, this swine never got arrested, instead google allowed him to post another idiotic video about procrastination. If he was behind the abuse and stalking that destroyed 3 years and my future, I want him in prison. Somebody joked it was donald trump like duncan jones suggested but I think the president of the usa has better things to worry about like war!

Read full review of YouTube
Hide full review
ComplaintsBoard
P
11:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube abuse of my privacy

I wish to complain about a video which has been posted on Youtube which I consider to be in breach of the Privacy Guidelines. The video has been posted by the following accounts:
• Cavendish Press Agency
• Live News Daily
I believe that the video has been posted as part of a campaign to discredit me and other individuals and that this amounts to bullying. The video is hosted at https://www.youtube.com/watch?v=u9hSApZ79zg and https://www.youtube.com/watch?v=l7uHjVPUa7Q.

I am clearly identified in the video https://www.youtube.com/watch?v=u9hSApZ79zg at timestamp 0.02 seconds. I did not consent to my image being used in this video and I do not accept that it is correct to allow me to be identified in this way. I regard this posting as being in breach of my privacy and defamatory in the suggestion that I was unconcerned at the alleged racial abuse of a pupil.

I these circumstances I wish you to remove the video immediately. I would be grateful if you would confirm receipt of this request and set out when I may expect to receive confirmation that the video has been removed.

Please can you email me at stirling.[protected]@sky.com with acknowledgment of this email

Paul Stirling

Read full review of YouTube
Hide full review
ComplaintsBoard
F
10:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube unethical behavior, usage of youtube in unprofessional manner

Recently this person who has a podcast type show using You Tube
used this platform to destroy my character and used vulgar and sexually explicit language as well in his description of me. My family, including children and grandchildren as well as my parents were appalled and my employers were shocked that someone would go to great lengths and use this platform as his forum for revenge. I have an attorney, Maria Munoz and I am filing suit against him and would like to have his usage of your services revoked. He had this up for 3 days and it was called "Stay away from fake shady friends". He shut it down and removed the video but my attorney as well as several of my friends and family viewed it and will give statements to you and court officials as needed to state what they heard. I would just like to know what can you do to prevent him from using you tube in this manner again?

Read full review of YouTube
Hide full review
ComplaintsBoard
R
12:40 pm EDT

YouTube indian web series and online content

Hi i have a sincere complaint against the web and online content created by individuals and many productions houses. They have been selling sex and vulgarity and abuses through their content. Many youngsters and have children have access to youtube and seeing all this can change their way of upbringing and turn them into what they shouldnt be. I appeal to you that please kindly take an action as every kid has internet and access to youtube.

Read full review of YouTube
Hide full review
ComplaintsBoard
R
1:27 am EDT

YouTube live streaming ads

During Spongebob's live streaming show at about 11pm an ad comes on. A baby who looks to be between one and three years old, a woman and man. The baby points his finger at the the assumed Mom who is already on her knees, clicks his thumb and she falls to the ground. Does the same thing to the Dad. Then points his finger in his own mouth, click his thumb and falls down. Spongebob comes back on immediately while my 9 year old Child is reenacting this scene with his finger in his mouth. I am in tears looking for the remote trying to figure out what just happened and why is this "ad" in the middle of a kids cartoon live streaming. They will never watch YouTube again...

Read full review of YouTube and 1 comment
Hide full review
1 comment
Add a comment
K
K
Keith Vincent
, US
Aug 14, 2018 2:07 am EDT

I am very displeased with the banning of Alex Jones and InfoWars. Your companies left handed dirty tricks will not stand up in a court of law. Jones will own YouTube, Facebook, Apple, and any other corporate scum that tries to silence the revolution known as MAGA. #1776

ComplaintsBoard
T
8:19 pm EDT

YouTube divisive communist ads

This company supports hateful, divisive and antipolice ad marketing as shown by their commercials. I would encourage everyone to drop their YouTube accounts and let them fail as a company. Anyone or company who supports groups such as Antifa and black lives matter should be labeled as terrorists or terrorist organizations and be dealt with as such. Help do your part today by stopping these communists.

Read full review of YouTube
Hide full review
ComplaintsBoard
S
1:04 pm EDT

YouTube https://www.youtube.com/watch?v=dyncxxyvgne

Why there is a screenshot before 20 seconds of this video? It disrupts viewing freedom and pleasure. I had already written about this before. There is no option to delete this also. It creates rage and anger. Will you ever stop doing this? Not only in this video but also in all the video. Is it google or youtube it should discontinued immediately.

Read full review of YouTube
Hide full review
ComplaintsBoard
N
11:03 am EDT

YouTube my channel buttons

I would like to so a sign for my Facebook Logo on my Channel as there is not one. There is one for my instagram, Youtube and LinkedIn account but not Facebook. Please may you over ride this as this is a serious problem what needs to be corrected.

Yours truly,

Mr. Nyah M. Bishop

Mobile: +[protected]
Address: The School Clinic, Morley Street, Brighton, BN2 9DH
LinkedIn: https://www.linkedin.com/in/nyah-bishop-61561b88/
Facebook: https://www.facebook.com/nyahbishop
Youtube: https://www.youtube.com/channel/UC8eV4Nbruixrz_EVDZnBDXg

Read full review of YouTube
View 0 more photos
Hide full review
ComplaintsBoard
T
12:03 pm EDT

YouTube why my account suspended? just explain to me

https://www.youtube.com/channel/UCCU3r-mk9uDN-nBfkuXYy8w

This is my youtube channel. My channel a few day ago for no reason
suspended. I objected but objection rejected. They never explain why they were suspended. I always get automatic bot messages. I am sending e-mail they answered automatically "You cannot appeal a second time."

I always use it honestly. I never had any bad intentions, I did not try to increase my subscriber count. I know this is a misunderstanding. But I have no authority to appeal.

This e-mail not descriptive.

Thank you for your objection to the suspension of your account. We have decided not to stay suspended in accordance with Community Guidelines and Terms of Service. For more information, please visit http://www.youtube.com/t/community_guidelines.
Please do not reply to this email. Notify this email; Please see the Help Center for more information.
Our respect,
YouTube Team,

WHY? Im no using spam or anything else. I just want to learn. WHY?

This is injustice. There is no explanation about this topic. Why my account suspended? What is the reason? Spam? İmpossible. Copyright impossible. Then what is description? This is merciless, unjust and labor theft.

Read full review of YouTube and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
T
T
teodor345
, US
Jul 08, 2017 5:10 am EDT

terrorist and extremist taking over YouTube, our account exposing crimes of Hayat Tahrir al Sham and the Syrian Government has also been closed, while YouTube is full of daesh and HTS and SAA extremist propaganda

ComplaintsBoard
I
11:38 pm EDT

YouTube my youtube video is not showing up in my subscribers subscription feed

At 11:30 on July 4th, 2017, I uploaded this video here https://www.youtube.com/watch?v=zpU38uMTUWI&t=6s to Youtube, but immediately after the uploaded successfully completed, and continuing even right now, the video is not visible in any subscription boxes and can only be viewed if you go to my channel directly. After a lot of long hard work on this, I want my viewers to see it . This better be fixed soon. I really have had it with this website. Fix this. Thanks, Rider Mitchel - Infinite Attitude

Read full review of YouTube
View 0 more photos
Hide full review
ComplaintsBoard
G
10:06 pm EDT

YouTube samsung smart tv

I am ashamed to have supported YouTube for this long. I turned on my smart tv and went to the YouTube app and it is no longer available. This is the main reason I use YouTube. Now I cannot use the service. My tv is 2k dollars. I will never use YouTube again. You should be ashamed that you no longer support such apps and TV . How can my problem be resolved? Is YouTube like the politicians of America? Screwing the consumer and working class who has always appreciated the service ?

Read full review of YouTube
Hide full review
ComplaintsBoard
C
10:16 pm EDT

YouTube videos for leaders create leaders season 3

https://youtu.be/sxypvhxlxZc

Yes first of all the guy in the video is talking about uppers and downers. Anxiety is the past daja vu temporal lob issues seizures epilepsy. Anxiety is not the future. Depression is the future. Depression is not understanding what lonely means in your future. there talking about braking the rules in collage. Video's like that are the reason people over dose heck they don't even know the recovery position till the ambulance arrives. Just what YouTube needs a video about drugs

Read full review of YouTube
Hide full review
ComplaintsBoard
R
11:10 am EDT

YouTube trending

So, your trending page is not an actual trending page, or its just broken.
There are videos that gain +2M views in less than 16h and they dont make it to trending, while other videos that dont even reach 200, 000 views in 2 days are featured on trending.
So, if you are not interested on featuring actual trending videos, please rename that feature to something else than trending.
I've stumbled upon a video that in a span of 2 days made 150.000 or so views and its #11 on trending. While a video from one of my favorite artist whom made 2.683.344 views in 16h does not appear anywhere on trending, what kind of algorithm you guys crafted?
Please fix it or rename the trending tab to something else, because its everything but trending videos.
https://youtu.be/9NGgLhEVCUk (video of the artist i mentioned)
https://youtu.be/7MPfG7wyflw (random not at all trending video being featured on trending)

Read full review of YouTube
Hide full review
ComplaintsBoard
M
7:16 am EDT

YouTube videos showing violence or cruelty against humans and animals

Can you please remove videos that involve violent, abusive or cruelty to animals or humans. These do not educate in a positive way. They advertise behaviour that is unacceptable in a civilised world. I realise we are not a civilised world but giving a voice or platform to it gives the perception it is acceptable behaviour. Who wants to see 2 girls fighting, or a dog being burnt? Who videos these things. It's not a video is actually a crime scene. A crime is being committed and you allow it to be broadcast.

Read full review of YouTube
Hide full review
ComplaintsBoard
J
6:06 am EDT

YouTube conduct in comments section.

I participate on a great many threads on the flat Earth subject. I have come to learn that this topic is infinitely more serious than just harmless passing of time. It's a serious talking point for a great many people, and the consequences are real.
The familiar pattern always emerges. The thread begins and all is well, yet once it becomes apparent that I do not share their beliefs and cite sources and a cogent argument, my comments are always deleted.
How are they allowed to do this? I am not abusive. I read a LOT of repulsive comments directed at people (including myself) who do not share their beliefs, not that it bothers me at all, but my point is that their reasons for deleting my comments seem wholly unfair. It's not just me either. I have encouraged others to bring this issue to light, because the whole point of these comment sections is for everyone to have their say and to share our sources of information and opposing views. If they can just arbitrarily delete a comment because the content does not suit them, then it renders the whole system pointless.
I love YouTube, and I spend a lot of my time sharing fullfilling conversations with people. The purpose of this complaint is to bring to light the unfair arbitrary deletion of benign comments just because the uploader doesn't want to see them. That is not the point of a message board. I hope other people have highlighted this problem too. What's worse is that the deleted comments remain visible to the poster. It's only when I log out and back in on an attached account that I notice they aren't there. This first happened a few months ago when I was surprised that I had no response to a comment. Between then and now it is clear what is going on.
I fail to see the point of using the comments section if this continues.

Read full review of YouTube
Hide full review
ComplaintsBoard
N
2:13 am EDT

YouTube speech of dr. n. gopalakrishnan

Dear Team,
I humbly request you to delete all the videos of Dr. N . Gopalakrishanan because all his videos he is trying to spread communal violence. That means he is blaming Christians and Muslims. Without any regrets everyday he is putting this type of videos. Lot of people are asking him to stop these type of messages but he is not caring at all.
Kindly check all his videos under his name with a caption of Hinduism.
Thanks to delete at the earliest and block home to upload in the future also.

Read full review of YouTube
Hide full review
ComplaintsBoard
I
2:37 pm EDT

YouTube violating freedom of speech

Hello I am a youtube user. I am also an american and believes in the constitution and the bill of rights as the supreme law of the land. I have
Started a camapaign across america getting people to sign thier names
And to get pro bono lawsuits filed for your attack on free speech and censoring. There is a great thing about being american and it doesnt
Always require being the smartest or most educated.in some cases
Common sense and a understanding of our rights is all it takes. Many
Of us have spoken to constitutional attorneys and you are breaking the
Law. We will be filing the biggest lawsuit youtube has ever been part of.
You dont have the right to eliminate or censor free speech and it doesnt
Take a rocket scientist to figure it out.in the very least you will pay one
Way or another americans are coming for you and we demand our rights
Be upheld

Read full review of YouTube
Hide full review
ComplaintsBoard
K
4:52 am EDT

YouTube videos on homepage

Dear sir/madam
I am getting porn videos on my home pages from past few days. I tried flaging and reporting many videos but no use. My 2 year old kid always keeps watching cartoons rhymes etc on my phone. I suddenly noticed her open a video which is fully xxx movie. How come you allowed this video stream. There is not only one there are many such videos. This is my last report. Next time i have decided to go to the media.

Read full review of YouTube
View 0 more photos
Hide full review
ComplaintsBoard
O
1:54 pm EDT

YouTube program appeared in roku network

Fake News

On or about 11:30 p.m., 27 June 2017, as I was browsing for programs in YouTube via my Roku Network, my attention was caught on a breaking news by BBC Canada that a full-scale military attack by Russia on NATO military facilities and its alliance. The news presentation seems very true and real as footage of the event were shown and people involved.
As reported, the attack was triggered by the shooting of a Russian surveillance plane allegedly by NATO troops flying over the Baltic area. In retaliation thereto, Russia had mobilized its military all over the Baltic area torpedoed and sunk NATO warship where scores were killed and injured.
As reported, heavy fighting between the Russians and Nato troops are continuing and said that Romania, Lituania are about to be taken over. The UK was reported being attacked with nuclear missiles and the broadcast was broken unexpectedly along with a pop-up warning message to the public against the effect of the poison gas in the air.
I got panicky and called my relative(s) in the Philippines to prepare in case World War III breaks out because China's warning to the US and the North Korea's military strong force expressed support to Russia.
This news broadcast, however, was found later to be fake news and is very frustrating. This should never be allowed and be made public in such a big news platform such as YouTube.
More description of this news report can be traced in YouTube penned by Ben Marking. This person must be investigated for warmongering.

Read full review of YouTube
Hide full review

YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

How to file a complaint about YouTube?

Here is the guide on how to file a complaint or review about YouTube on ComplaintsBoard.com:

1. Log in or create an account
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact YouTube customer service

Phone numbers

+1 (650) 330-0100 +1 (650) 253-0000 More phone numbers

Website

www.youtube.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with YouTube?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with YouTube Customer Service. Initial YouTube complaints should be directed to their team directly. You can find contact details for YouTube above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about YouTube. Discuss the issues you have had with YouTube and work with their customer service team to find a resolution.