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Very poor 🤒
We don't know much about how YouTube handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with YouTube and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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C
10:44 am EDT
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YouTube masterpiece vintage cars

Sold us a truck that was complete bondo! It's a classic truck they said was a "barn find"! They used bondo underneath with spray foam and painted over it! Not to mention all the mechanical issues and no seatbelts it was a complete pile of crap! Can't drive it bc it with crumble apart! Owners are the epitome of used car salesmen, very slimy and cons!

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Masterpiece Vintage Cars
, US
Mar 30, 2018 1:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We are disappointed they are not 100% satisfied with their purchase. Unfortunately, they waived their opportunity to view the vehicle in person prior to buying it. They also decided against hiring a third-party inspector to provide them with an independent condition report for the truck they purchased, which is always encouraged. With this being said, we feel that they need to take some responsibility for their actions in this situation instead of putting all the blame on us, as the sellers. They would have benefitted from taking some time to research vintage trucks & educating themselves on what is involved in owning & maintaining a 47-year-old vehicle. The truck in question is a ‘70 Chev C10 4WD, which as stated in the ad was rebuilt on an 86/87 frame & drive train. All descriptions are based on information that is to the best of our knowledge. They are being sold as is with no warranty expressed, written or implied. They viewed the truck that they chose to purchase on our website & contacted us to make the purchase. Our website includes the following disclaimers: All vehicle descriptions are based on information that is to the best of our knowledge. The seller shall not be responsible for any incorrect description, authenticity, genuineness, or defects. Although we do our best to explain each car accurately, these are 50-year-old vehicles & they are not perfect, please keep this in mind when making your purchasing decision. Any descriptions are for identification purposes only & are not to be construed as a warranty. It is the sole responsibility of the buyer to have thoroughly inspected the vehicle prior to purchase. The buyer accepts responsibility for all defects known & unknown by the seller at the time of sale. The seller shall & will make every reasonable effort to disclose any known defects associated with this vehicle at the buyers request prior to the close of sale. The seller should not be considered an expert on every make, model, & variation of car that we make available for sale. The cars available for sale are vintage collector cars. They are not new cars. Most cars offered for sale are over 50 years old, &, have long since exceeded their original life expectancy. If you drive them, they may break & require mechanical repairs. Seller assumes no responsibility for any repairs regardless of any statements about the vehicle. This is what was said in email correspondence to the customers by a member of our sales team before they decided to purchase the truck: “I’ve owned 11 of that body style 7 of them being 69’s. I said all that to say this, this is a nice truck. It is not a bondo baby. It is not a NV, AZ, MT, NM dry perfect rust-free 69 like grows in abundance out there, I’ve heard. Being in this business, I can tell you, it would be a $30-40K truck if it was, not a $15K one. So, if you see it first time in person here, or have it delivered, I don’t want you to think it’s going to be this laser straight truck 30-40K if it was, & be disappointed when you really put a critical eye down the side of it & can see that it has been worked. It is a pretty straight old truck not full of putty, but not laser straight. To the average person, it looks like an expensive truck. To a body man type perfectionist, he would not care for it. A guy that knows cars & trucks for their value, he would say it’s a darn good truck, good look-in truck, & you couldn’t come close to building the truck for that.” After numerous phone calls & emails between the customers & the dealership we consider this a closed issue. We have gone above & beyond to appease these customers, but they have changed their story on each occasion that we have tried to come to terms with them. Our experience with these customers has been very frustrating as we strive for all our customers to enjoy the unique experience of owning a classic. The classic car lifestyle clearly is not for them & they have an obvious case of buyer’s remorse. Sellers please beware.

ComplaintsBoard
K
3:15 pm EDT

YouTube said you’d remove video in 48 hours. still there 1 month later

I have already made numerous requests for removal of a YouTube video of me, posted without my consent. I received an email from YouTube claiming it would be removed within 48 hours. It's still up, more than a month later:
https://m.youtube.com/watch?v=RSxhsBr4kgc

As previously explained, I have already attempted to work with the video poster to have video removed. As previously explained, this was a private interview for a school project and was never intended for or authorized for release publicly.

Please remove this video!

Thank you,
Shelby Bercume

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8:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube advertisement on youtube

Hi,
I am a YouTube viewer but recently I cannot watch most of the popular YouTube videos that related to HK politics.

I have attached a screen capture of an advertisement on YouTube. This ad appear on every YouTube video which is related to HK political commentary. The problem is this ad doesn't show anything, it is not an normal advertisement that I can skip. When it show up, it just make the screen black and hang. I cannot skip it because the ad doesn't move as normal. It basically block me from watching YouTube. How can I block this advertisement? Or could you please stop showing this advertisement? I look forward to you reply soon.

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7:30 am EDT

YouTube new political policy's restricting firearm videos.

The new Policy in acted about firearms is completely based on political views. It's not based on any kind of study or research showing the videos have any kind of negative effect. It certainly isn't based on loss of income from marketing because we know YouTube has over the years generated a substantial amount of money threw the now banded channels and content matter. The same legal argument used against Facebook about restricting content based on political views could be applied here to YouTube. Although YouTube is a private business like Facebook it has also become a public forum and social instatution. Restricting content of any kind based on biased veiws and personal opinion in a public forum is not only immoral but illegal. How long before YouTube bans videos about certain religions it finds offense or certain races or political parties? It's a very slippery slope from this policy to the equivalent of complet political dictatordictatorship over all allowed content.

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10:25 pm EDT

YouTube hypocrisy

You preach freedom to express yourself and ban anything conservative, including any channel having to do with firearms. So not only do you hate the 2nd amendment but you hate the 1st as well. Your website will fail in about a year or so if you continue to enforce such ridiculous rules. Targeting conservative based channels will be your downfall. We won't boycott but if YouTube has nothing to watch then it has no point.

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7:31 pm EDT

YouTube satanic child abuse videos allowed to stay up

There are various youtube channels which are filming as they have the children force eachother to eat poop from the toilet, they are getting shots in the butt, and having disgusting bugs walk on them. This needs to BE BANNED what the $@^#: are you doing censoring peoples free speech while you let these [censor] hurt chuldren publickly and make money off of it? Sick and disgusting will not be tolerated.

This is the website that shows what is going on.
HTTPs://WWW.google.com/amp/s/vigilantcitizen.com/moviesandtv/something-is-terribly-wrong-with-many-kids-videos-on-youtube/amp/

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1:15 pm EDT

YouTube inappropriate advertising on children's video

I was watching a video playlist for "supper simple songs" and a 5 minute religious ad came on between videos. It was a guy in a turban with an unintelligible accent trying to proselytize in English. The content and length of the ad was inappropriate for the target audience (toddlers). I understand the business need for advertising, but boring 5 minute religious ads are not suitable for kids videos.

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9:21 pm EDT

YouTube new firearms policies

The new firearms policies are not acceptable. YouTube is supposed to give everybody a voice. It is not a political platform. Firearms are protected by our Constitution the Constitution of the United States of America. YouTube is not a European company it is not a Chinese company it is an American company. Nothing about the firearms content on YouTube is in any way shape or form illegal. None of the accessories mentioned in the new policy are illegal. Building a firearm is not illegal, manufacturing a suppressor is not illegal if the correct paperwork is filed. Cutting off peoples heads is illegal and you seem to be perfectly OK with that. Do you support the First Amendment, are you American? This is not OK. This is not OK.

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8:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube new rules for firearms channels

I believe that the new rules for firearms channels is hurting the content that they are providing . If a viewer is not interested in this content they have the choice not to watch it. And viewers who wish to watch this content should have the same rights to watch what they want. I hope you will review the new rules again and help viewers that watch this content continue to have a choice to make their own decisions on what they want to see. And YouTube channel can have freedom of speech . Thank you

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2:19 am EDT
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YouTube you are shutting down truth channels with many subscribers

Your sponsors will loose a lot of revenue without the viewership.
Your viewers will be following these people to whatever other platform or website they will be using. The modern day book burning that You Tube is participating in is not in the best interest of humanity. You guys are now into the "fake news" category, which many people are catching on to, the numbers are growing exponentially. In fact, anything you guys censor truly indicates that it's important info for all to know. Hope you all over there drink a bottle of act right, cause we will be moving on, and you have lost a big, growing community of people who truly care.

According to Joe
Adamic Amethyst
AmericanEveryman
animal farm
Anti-School
aplaintruth
Arthur Koestler
ashtonbirdie
Back to the Constitution
Barry Soetoro
Blackstone
Bombard's Body Language *
Brave New World
Charles Walton
Charlton
Colin Flaherty
Crow777 *
Darkness at Noon
David Seaman
Defango *
Destroying the Illusion
Dr. Jerome Corsi
Dr. of Common Sense
Dustin Nemos
Edgy Sphinx
Elliott Marxx
Eric Dubay
Factions of Freedom
FAKE NEWS REPORT
Free Radio Revolution Revived
FromDeath2Life
Gematrianator
HowISeeTheWorld
InTruthbyGrace
Jake Morphonios
Jay Myers
Jim Marrs
Joanne Steen
Johnny Supertramp
JYW420
Kalika from "For the People"
Kearn Kearsy
Kevin K Johnston
Kinningan
Lawarewolf
Liberty Columnist
Mag Bitter Truth
Matrix Breakout
Max Malone
McFly
McSimonius
mgtow is freedom
Mlordandgod
Murdoch Murdoch
Operation Hal
Peekay
Peekay Boston
Psyched Substance
Redd Dog Truth
Richie Allen Show
RichieFromBoston*
Ron Johnson
Russian Vids
Sargon of Akkad *
The Black Child
The Kepler Telescope Channel
The Ochelli Effect
The Paulstaul Service
Titus Frost
TruthmediaRevolution
Urban Moving
Victurus Libertas VL
WAP tech
Willy Myco

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3:24 pm EST

YouTube posting private videos for purpose of extortion

My name is Eliyahu Moradzadeh and I want to report a person or a group of people using face book, IMO and ultimately you tube to Blackmail and/or threat to share intimate images of unsuspecting male victims.
They are using the name Sara Salhoui for both face book and IMO, with the IMO account # of [protected]. They are using a girl posing as a nice girl from Morocco looking to chat and sending face book friend's request to targeted males. After accepting her as friend, she then chats a bit and invites them to do video on IMO. She and her team then forward a put together black mail video and send it to the gentleman she was videoing with asking for money or they would post it all over the internet including you tube. I have filed a complaint with FBI's IC3, IMO and face book in regards to her team's intention to black mail me. The face book has concluded their investigation in this matter and has notified me via email that it has removed the reported profile and its content.
I have compelling evidence of him asking for money on my IMO chat log and his threats of posting scandal videos of me on the you tube if I didn't pay. he sent me a picture of a you tube video file he was threatening me with, titled " Eliyahu Moradzadeh Scandal" on my face book messenger that couldn't be opened.
I greatly appreciate it if you could be kind enough to investigate this and bring it to the attention of proper authorities to investigate and incarcerate and prosecute this bond of criminals.

Sincerely;

Eliyahu Moradzadeh

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Update by Eliyahu Moradzadeh
Mar 15, 2018 2:39 pm EDT

Thank you for your time and concern.

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T
1:51 am EST

YouTube youtube copyright

YouTube is starting to get on my nerves now with all these your video is blocked due to copyright content nonsense, I been uploading on YouTube since 2007 and had absolutely zero copyright notices, now 2018 and am filtered by copyright notices and the time and effort I put up on uploading a video just to be blocked world wide is disgusting and emoral behaviour caused by the YouTube changes of law now that you removed my monintazion the copyright notices got worse...

And please don't feed us some next level YouTube is improving BS because it's not and a lot of people are leaving YouTube because of the mess created by recent YouTube changes, bring back the old YouTube where people didn't have any copyright notices or recent problems or else I'm going to have to force to close down my 2 accounts, I have been a loyal YouTube user since 2007 and this is what my loyalty is worth to you?

Change something to avoid videos from getting constant copyright notices, somewhere your changes ain't working out well, it not better it's way, way worse than ever before!

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10:54 pm EST

YouTube youtube music

Today my children went on YouTube and we searched the song 'Tilted' by Christine and the Queens. I was shocked and appalled to see an R18 Horror movie advertisement play prior to the music clip. I now have banned my children from using YouTube and informed our local primary school and parents that YouTube is playing R18 video advertisements without warning users that they will play R18 material. I'm very disappointed in whoever had turned YouTube into an R18 site without warning the thousands of children using it.

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9:39 am EST

YouTube complaint about channel https://m.youtube.com/watch?v=5of6m_xuuq8

Hello youtube https://m.youtube.com/watch?v=5oF6m_xuUq8 in this channel Rahul Arya is using abusing words about Holy Bible and Christians. In my view this is wrong. I respect all religions. But this guy is using abusing language about Jesus Christ. Please do something about this. India is a country of many religions. And this types of men are responsible for religion wars. Please do something about this.

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3:39 pm EST

YouTube your definition of hate speech is too restrictive

I watch news, and news commentary on YouTube. It's primarily what brings me to use your service. I don't always agree with the YouTuber that I'm listening too, but I appreciate challenges to my opinion. Your removal of Sargon of Akkad's privileges for hate speech is absurd. He may speak about violence, and dissatisfaction with the status quo, but that is not hate.

I want you to explain to me why having an anti-immigration stance is inherently hateful. He does not advocate violence. He advocates speaking to politicians, or at best chiding them for their actions. I haven't met him personally, but he appears to conduct himself well with other people except when he's making a joke, wow! Usually he's critical, and it isn't coming from a cruel place. He isn't regularly making gotcha content. Why don't you respect the research, time, and effort he puts in to state his opinion? Why don't you respect his audience that enjoys his content, peacefully?

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J
7:18 pm EST

YouTube censorship

The First Amendment specifically states "Free speech shall not be abridged." There is no such thing as hate speech. Unless you answer to the United Nations which we do not. The U.S. Constitution is the highest law of the land.

And there is also discrimination going on which is also illegal. Specifically, you are shutting down Conservative sites and Alt Media. Ron Johnson's site has been shut down. Rich Allen's site shut down.

I hope there is a class action lawsuit. And if that doesnt work... well, use your imagination.

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A
Anita Bawnghit
, US
Mar 04, 2018 7:41 pm EST

You're clueless on the 1st amendment. Let me give you the whole thing:

Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the government for a redress of grievances.

Youtube is free to do whatever they want. They are not infringing on any rights. The 1st amendment does ONE thing. Prevents the GOVERNMENT from creating laws that prohibit your free speech. THATS IT...NOTHING ELSE.

So go call trump litle snowflake and go find your safe space.

ComplaintsBoard
B
3:14 pm EST

YouTube deleting conservative channels.

I am writing to make a complaint about a channel being removed from my viewing list. The channel is "the health ranger" or link here. https://www.youtube.com/channel/UCAZaby1ZmxU50mfBPnZY0nQ

Police officers swear an oath to defend and protect the bill of rights not YOUTUBE.
This man has done nothing to warrant the deleting of his account but having a conservative or alternative view. (Which is how this country was formed in the first place)
It appears that this is growing trend for YOUTUBE to be big brother and control what is viewable.
Nonetheless there are other platforms that are starting to rise through the rubble of of political social warfare so I will be sure to recommend that every user that shares the same aggravations to open and register at [censored]ute.com and maybe if we american people were to boycott youtube like the nfl then perhaps eventually business's will start to understand the difference between a compulsory and voluntary system.

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10:59 am EST

YouTube alex jones channel; other conservative channels

I am deeply troubled by the removal and/or banning of channels that Youtube. I live in a country that is protected by 1st amendment rights. This is a trepidatious, slippery slope.

This will spur a movement that will awaken what is already present in the social lattice - a need to understand the truth - which mainstream media is NOT delivering.

I find Youtube's actions egregious and like many others, won't stand for it.

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11:25 pm EST

YouTube youtube

Youtube's recent censorship is against their own goal of giving everyone a voice. They have frozen or removed channels with political views against their own bias. Most notably Infowars, The Health Ranger, and Sargon of Akkad. This is modern day book burning. It is an attack on our most fundamental right to freedom of speech. I can not continue to support a company that engages in these actions. I believe it is time to either break up Google and Youtube under trust and monopoly laws, or migrate to other platforms en masse. I no longer them to provide a level playing field for all of their users. It's time for a big change.

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1:35 pm EST

YouTube your censoring right leaning viewpoints

You have started unfairly censoring anyone with a point of view that is to the right of your views. This is very unfair, if not illegal. Although you are a
"private company", you operate in the public sphere. No good can come of this censorship. This is a Nazi tactic, an old Soviet Union tactic! A totalitarian tactic! I do hope that you will be sued to comply with our right to free speech! All speech that is not illegal should be allowed to be heard! We don't need you deciding what is ok for us to hear or not hear. We can make up our own minds.

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YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

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- Summarize the main issue with YouTube in the 'Complaint Title' section.

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- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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