Menu
YouTube Customer Service Phone, Email, Contacts

YouTube
reviews and complaints

www.youtube.com
www.youtube.com

Learn how the rating is calculated

4.3 6505 Reviews
Verified
The authenticity of the customer service contact information for YouTube has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

YouTube complaints 1219

ComplaintsBoard
J
3:37 am EDT

YouTube content of public comments

My 5 (and 7) year old loves watching Pete the cat, but the comments underneath from more than one person (eg under Pete the cat I love my white shoes) is disgusting. Lots of swear words, 's[censor] and f[censor]; 'I cummed so hard' 'fencepost up my butt' etc. These people should not be allowed to post comments, particularly under kids catagories; it is unnecessary and just offensive. Don't you wish they would grow up?

Read full review of YouTube
Hide full review
ComplaintsBoard
P
10:09 pm EDT

YouTube your hypocrisy

To demonetize and seemingly attack right wing channels and those that don't fall for liberal bs and then turn around and trend something like the rap video 'look at me' by xxxtendumass is absolutely hypocritical and you should be ashamed. You are going to pay for contributing to the racial division you thrive on in the form of abandonment at the first chance of a platform that would lead away from you. Good luck with your stupidity.

Read full review of YouTube and 1 comment
Hide full review
1 comment
Add a comment
J
J
Jean Njoh-ndi Kamba
, US
Sep 29, 2017 10:13 am EDT

Absolutely true and I agree with this statement demonetizing people because they promote content that only a small group disapprove is a form of censorship.

ComplaintsBoard
P
5:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube death commercial on child shows!!!

I am a parent of a 1 & 2 year old who love to watch Bob the Train and ABC learning videos on YouTube. WHY is this commercial played every 5 minutes on my children's learning channel!

https://youtu.be/8dhejCohyzg

My husband and I are outraged at the

1. Lack of proper disbursement of these commercials. I understand you make money off ads but play something like this if I'm watching satire, not for a child show.

Or

2. The blatant subliminal messages this commercial is playing over & over for my babies to pick up and become. I mean it starts off by saying LIFE IS MEANINGLESS & DEATH APPROACHES!

The other commercials are about depression lol it's ridiculous! There has to be a dedicated team of people who place ads in their proper place. Get it together.

Read full review of YouTube
Hide full review
ComplaintsBoard
M
3:21 pm EDT

YouTube general content

i don't mean to sound vulgar but what the hell youtube, i originally started watching videos on here cause i liked games and content creators views on games, but recently the amount of content being censored and demonnitised is ridiculous, i get that you have an audience that hate vulgar and censored gaming content but alot of us fans tune in for this content regardless weather it is vulgar or not... it is our choice and if you feel you cannot show it to all audiences then register an age restriction to videos just like anyone else. by doing this you are severely restricting content creators who use vulgar language during lets plays the make their content more desirable, i beseech you to consider that their is a place for this type if vulgar language on youtube... just like any other broad audience site.

Read full review of YouTube
Hide full review
ComplaintsBoard
E
4:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube likes are not recorded

Dear Youtube team,

Could you please explain me what is going on, since the likes that I give to some specific channels (e.g. https://www.youtube.com/channel/UCDbsY8C1eQJ5t6KBv9ds-ag) disappear when I reload the videos, which I gave a like to.

This happens to some specific channels only.
Could you please address that issue?

Kind regards,
Evgeny

Read full review of YouTube
Hide full review
ComplaintsBoard
N
7:56 am EDT

YouTube scammers reporting good and healthy youtube channels

I have received this message from youtube today:

Hi Anatoli S,

The YouTube community flagged one or more of your playlists as inappropriate. After reviewing the content, we’ve determined that the playlist violates our Community Guidelines. As a result, we removed the following playlist from YouTube:

Torsunov
Please note that this removal has not resulted in a strike on your channel. We encourage you to review all playlists in your account to make sure they are in line with our community guidelines. Additional violations could result in strikes on your account, or even lead to account termination.

For more information please visit the YouTube Help Center.

Sincerely,
- The YouTube Team

Please find my reply:

Hi Youtube,

Please give reason for what you describe as ''inappropriate'' and expand on who is ''The YouTube community''. Why has this been flagged and please show proof of evidence as this channel is a series of lectures on Healthy living and vegetarian eating.

This doesn't not look right, please return the playlist back and specify in detail what guidelines are violated. It's a violation to remove an ''innocent'' lectures channel from my youtube that is of much benefit and goodness to many people.

Thanks,

Anatoli

Read full review of YouTube
Hide full review
ComplaintsBoard
P
6:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube video streaming

I am sick and tired of complaining everywhere. Send numerous feedbacks on youtube, on playstore even called my network so many times but I am still not able to find out the root of the problem.
I am not able to stream any video from past 15 days. It always keep on showing me no connection (inspite of full network and perfectly fine working internet) and different playback ids each time I tap to retry. I tried every setting. Cleared cache cookies, uninstalled, re-installed every network related setting. But it just wont work.

Read full review of YouTube
Hide full review
ComplaintsBoard
T
5:12 pm EDT

YouTube adverts

So I like youtube, but recently the ads are getting out of control. Two ads for every video, some unskippable long adverts. It seems like I'm spending more time watching adverts than anything else.

The thing I liked about youtube initially was that it's kind of like watching tv just without the adverts but these days its not the same.
Also the content of the adverts sometimes is ridiculous: pyramid schemes and blatant scams that could probably fool some people.
Sometimes just random videos come up as adverts from other countries which aren't even advertising anything, just nonsense videos from india or wherever.

Anyway I think its getting out of hand and I'm not inclined to keep using your website if it carries on getting worse. I don't like constantly being advertised to.

Thanks,
Tom

Read full review of YouTube and 2 comments
Hide full review
2 comments
Add a comment
D
D
deam
, US
Oct 02, 2017 11:27 am EDT

I agree wholeheartedly, I just posted my own complaint.

O
O
Otto Bhan
, US
Sep 22, 2017 7:57 am EDT

Utube, you have become a streetside [censor], showing your wares in the most explicative ways to attract clicks, instead of following the guidance of your mother-ship, 'Do no evil.' [censor] you and your advertising revenue generation. Pls suck my DICK, in equal amounts of time I spend clicking ads to stop and being diverted to ur BS content based on algorithms that out u_frucks in front of me. Appreciate! The Internet was given free to all users. It is not nor ever will be ur dominium control. Streetside [censor] that you are. And '[censor] yo mama, you turds of fart squeeze release.

ComplaintsBoard
D
10:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube my channel taken down

I have a problem with something, you recently took down my old channel and I understand why you did it, what I don't understand is why is there other videos just like mines still on youtube for example, there's a video called "Amazing Pawng Candid butt" and "Thick candid butt in orange skirt" and many more like this and there still on youtube, and i'm wondering why is that it seems to me youtube only takes down videos they find inappropriate, and all i'm saying isif your going to take down my channel that's fine but while your in the process take down those other videos I said earlier, i'm pretty sure those videos are not educational purposes

Read full review of YouTube
Hide full review
ComplaintsBoard
L
2:46 pm EDT

YouTube copyright music vs copyright videos

people cant copy right music yet theres plenty of videos that have been uploaded, if people cant use copy righted music what gives youtube the right to allow videos from TV shows to be uploaded by youtubers this is BS in many ways than 1, basically sounds like a contradiction, are we allows to use music if no then people should upload TV show videos, copy right is copy right and those that share TV Show Upload should go through the same copy right breach of contact as the ones with music, what on earth are you doing YouTube!

Read full review of YouTube and 1 comment
Hide full review
1 comment
Add a comment
S
S
SRK analysis
, US
May 24, 2019 1:29 am EDT

Tollywood latest news YouTube channel is using my videos as it's. I strongly object this type of miss use of videos from others. Ours is SRK analysis under Indtvnews@gmail.com. I am political analyst and uploading videos of my own. Please take Instant action to stop using of my videos as it's.
Sivaramakrishna Valluru
indtvnews@gmail.com

ComplaintsBoard
J
12:48 am EDT

YouTube pewdiepie

Why do you keep screwing pewdiepie over?why do you give in to people's stupid requests? I am down right tire of this bs. Instead of being spineless giving into some idiot just stand up for your youtubers. Giving somebody a copyright strike on a video game is out right Ludacris. You're opening a gateway to copyright any gameplay videos on YouTube. I've never seen something so disrespectful in my entire life. If you guys continue to screw him over for something so stupid, i'm just gonna go to yahoo. Stop being spineless.

Read full review of YouTube
View 0 more photos
Hide full review
ComplaintsBoard
G
1:42 am EDT

YouTube not having one of my subscriptions video in my subscriptions feed on youtube.

So one of my the channels I'm subscribed to posted a video and I never got it on my subscriptions feed. I wouldn't have found it out if I wasn't on the channel and saw it. So I unsubscribe and resubscribed and I reloaded my feed and it sill didn't show up, so I'm confused.
P.S. Sorry to complain it just happened and I'm genuinely confused. I just want to know if it's the channel or YouTube or my computer.

Read full review of YouTube
Hide full review
ComplaintsBoard
B
12:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube misuse of identity

Someone with my name created an account in youtube and uploaded
a video . When I google search my name this video appears first in search result .
https://www.youtube.com/watch?v=5oVC3GLfidw

This video in the end shows that after resigning the current job one becomes beggar and will remain as beggar with the help of speech given by prime minister of India "Narendra Modi" .
I already submitted a complaint regarding this issue to youtube but no action taken till now .

I am attaching the Image . Please check for attachments .

Block this youtube video and take appropriate action against the person who is misusing my identity .

Read full review of YouTube
View 0 more photos
Hide full review
ComplaintsBoard
D
6:18 pm EDT

YouTube pop up ads

Why are you introducing these new, super-annoying pop-up banners during videos? I can't emphasize how annoying these are. Please get rid of them. You probably have enough money I'm guessing? I'm almost sure that it will alienate everyone, since it covers a significant part of the screen and requires a person to stay near their device so they can "X" out of it.

Read full review of YouTube
Hide full review
ComplaintsBoard
T
1:24 pm EDT

YouTube unethical behaviour

So... Youtube. How's it been?
Youtube was a place where people of all sorts could upload videos no matter their condition or personality, they could have genuine fun with their videos! They'd laugh and do what they do best, making content for viewers, like me, to watch.
And now you're taking that away?
You are FORCING people to change by changing their attitude and stop swearing or saying anything that gives them enjoyment. Now, I'm not saying you should let every content creator say EVERYTHING that they want as it definitely will be very vulgar.

All I am saying is, ease up a bit.
Seriously, you are taking the joy out of what content creators do.
I have found myself to rather... Stop getting on Youtube as often because of this issue, I found that the Youtubers I watched were not as genuine as they once were because they could not say what they wanted to say, forcing them to watch what they say at ALL TIMES, making everything less genuine as a whole.

Yes, kids get on Youtube. If they access these videos, that is the PARENTS fault for not taking care of their children properly.

Just, ease up a bit, would you?

Read full review of YouTube
Hide full review
ComplaintsBoard
T
5:26 am EDT

YouTube inappropriate labelling

I am both shocked and appalled at the number of quality videos on youtube being labelled as shocking or inappropriate. I have seen any number of gaming videos portraying scenes of carnage including shooting and people being dismembered. Yet somehow these graphic scenes are given a free pass by youtube.

Although your policy on the types of videos that content creators are allowed to post is clear, your internal policy on what your label as shocking or inappropriate is anything but clear and frankly come across as ludicrous.

If you are going to label real artistic free expression then you could at least label all the hateful childish political nonsense that gets to go through youtube.

Read full review of YouTube and 1 comment
Hide full review
1 comment
Add a comment
L
L
Luke Anthony Mason
, US
Sep 16, 2017 7:11 am EDT

Though yes I agree with your comment unfortunately that's a majority of games no a days, speaking from a gamers perspective as i am a gamer myself...

It is sad how the majority of games now is supplemented by violence and gore, unfortunately there is not much youtube can do as there are gamers that post their favroute games and stuff like that...

What youtube needs to concentrate on is the violence in real life, as there are numerous of hatred, discrimination, child abuse, racism on youtube, these videos should have been banned but they are not banning such content...

youtube needs a kick on the bottom and needs to see priority banning as a thing...

I am not trying to be horrible to youtube as a company but they are slacking in a lot of areas where they need to concentrate on...

Youtube was a great place at one point but they have lost their ways in more ways than one such us Reality Content, Song Copyrights, and hate speech content...

I hope youtube fixes its problems out or else myself as a 10 year dedicated youtuber would have to close my account, youtube is getting worse for sure...

ComplaintsBoard
L
2:19 am EDT

YouTube putting a ban on creepy channels

I don't understand why creepy pasta is so horrible it's okay for you tubers to play violent horror games with out to much complaints I know you can't make everyone happy but basically banning a genre seems ridiculous I pay the extra for red so I can listen to creepy stuff I think as an individual I should have the freedom to listen to what I want. When have we become so whiny and offended by everything. I think people need to suck it up. I think your website is a great idea just please support creepy site as well.
Thank you so much

Read full review of YouTube
Hide full review
ComplaintsBoard
G
4:18 am EDT

YouTube political advertising of labour of party new zealand

Dear You Tube
I do not wish to see Political campaign advertsing from the Labour Party of New Zealand on my home page or You Tube videos which I deem to be offensive from people who promote Abortion and Liberal Anti-Christian views that do represent the moral values I stand for and believe in. Please remove it as its not what I support or want to see.
Thank you in advance

Read full review of YouTube
Hide full review
ComplaintsBoard
E
10:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube inappropriate ad

During last three months before beginning of a video you show some adds about marriage equality. I found this adds really disgusting and offensive.

I do not want anything to know about this topic. Have no idea why you show add about these sick people. Moreover, children can see that add as well.

I deliberately ask you to stop broadcasting this socially wrong add. people with healthy sexual preferences have rights as well. If you continue broadcasting this type of adds I will have to apply to any legal actions to stop it.

Read full review of YouTube and 4 comments
Hide full review
4 comments
Add a comment
D
D
deam
, US
Oct 02, 2017 11:42 am EDT

So other people with healthy sexual appetites, having consensual sex with others, are somehow spoiling your personal sexual rights? I'm sorry, are you disallowed to be intimate with your partner of choice because of the actions of others?
You obviously have some deep rooted problems with yourself that you are ignoring, instead using your anger to lash out at others that have done nothing against you.
People cannot change their sexuality anymore than you can change your skin color, where/when you were born, etc.
And speaking of children, I hope you don't have any, because they would never feel truly and unconditionally loved with someone so judgemental raising them.

N
N
Nicholas Skala
, US
Sep 14, 2017 12:56 pm EDT

Also, society speaking here, WE FIND MARRIAGE EQUALITY TOTALLY ACCEPTABLE. its just a small minority of [censored] racists that don't. We the majority ARE [censored] SICK OF YOU.

N
N
Nicholas Skala
, US
Sep 14, 2017 12:55 pm EDT

Also? Legal action? for what you [censored] snowflake?

N
N
Nicholas Skala
, US
Sep 14, 2017 12:54 pm EDT

Oh no people finding happiness. Time to [censored] and whine like a stuck up prude! YOU DISGUST ME.

ComplaintsBoard
G
12:08 am EDT

YouTube andile mngxitama advert

Hello, over the weekend I was shocked too see YouTube displaying an advert that promotes racially charged comments from Andile Mngxitama (White Monopoly Capitalist). These adverts should not be displayed, what makes YouTube different from what Bell Pottinger has done in South Africa. We are a country of repair and do not need any of these fake propaganda fueling an already fragile situation. Disgusted in YouTube...

Read full review of YouTube
Hide full review

About YouTube

YouTube is a video sharing platform that has revolutionized the way people consume and share video content. It was founded in 2005 by three former PayPal employees and was later acquired by Google in 2006. Since then, it has grown to become the second largest search engine in the world, with over 2 billion monthly active users.

The platform allows users to upload, share, and view videos on a wide range of topics, from music and entertainment to education and DIY tutorials. It has become a hub for creators, influencers, and brands to connect with their audiences and build communities around their content.

One of the key features of YouTube is its algorithm, which uses machine learning to recommend videos to users based on their viewing history and interests. This has made it easier for users to discover new content and for creators to reach new audiences.

YouTube has also become a major source of revenue for creators, with the platform offering various monetization options such as ads, sponsorships, and merchandise sales. This has led to the rise of a new generation of content creators who have turned their passion into a full-time career.

In recent years, YouTube has faced criticism for its handling of controversial content and its impact on mental health and well-being. However, the platform has taken steps to address these issues, such as implementing stricter community guidelines and providing resources for users to manage their screen time.

Overall, YouTube has had a profound impact on the way we consume and share video content, and it continues to be a major player in the digital landscape.

YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.
How to file a complaint about YouTube?

Here is the guide on how to file a complaint or review about YouTube on ComplaintsBoard.com:

1. Log in or create an account
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

Ratings on other sites
Trustpilot
Trustpilot
1.7
7299 reviews

Overview of YouTube complaint handling

YouTube reviews first appeared on Complaints Board on Sep 18, 2007. The latest review A Personal Perspective on YouTube was posted on Mar 7, 2024. The latest complaint Russian Propaganda advocating cyber war and death was resolved on Mar 18, 2022. YouTube has an average consumer rating of 1 stars from 6505 reviews. YouTube has resolved 29 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. YouTube contacts

  2. YouTube phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
    Click up if you have successfully reached YouTube by calling +1 (650) 330-0100 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 330-0100 phone number Click up if you have UNsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number 2 2 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number
    +1 (650) 253-0000
    +1 (650) 253-0000
    Click up if you have successfully reached YouTube by calling +1 (650) 253-0000 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 253-0000 phone number Click up if you have UNsuccessfully reached YouTube by calling +1 (650) 253-0000 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 253-0000 phone number
    +1 (212) 843-8308
    +1 (212) 843-8308
    Click up if you have successfully reached YouTube by calling +1 (212) 843-8308 phone number 0 0 users reported that they have successfully reached YouTube by calling +1 (212) 843-8308 phone number Click up if you have UNsuccessfully reached YouTube by calling +1 (212) 843-8308 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (212) 843-8308 phone number
    Staff Editor
    +1 (989) 725-8119
    +1 (989) 725-8119
    Click up if you have successfully reached YouTube by calling +1 (989) 725-8119 phone number 0 0 users reported that they have successfully reached YouTube by calling +1 (989) 725-8119 phone number Click up if you have UNsuccessfully reached YouTube by calling +1 (989) 725-8119 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (989) 725-8119 phone number
    Office Staff
    More phone numbers
  3. YouTube headquarters
    901 Cherry Avenue, San Bruno, California, 94066, United States
  4. YouTube social media
YouTube Category
YouTube is related to the Websites category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with YouTube?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with YouTube Customer Service. Initial YouTube complaints should be directed to their team directly. You can find contact details for YouTube above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.