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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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Newest YouTube reviews & complaints

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A
2:21 am EDT

YouTube youtube red

Why am I getting adds when I'm paying ten bucks a month to not have adds. That's [censor]ing rediculous. I don't mean the text adds, I mean the video interrupting annoying as [censor] kind. What the [censor] should I pay for this service when it does not deliver what it promises. I have had it for a while now and had no problems. Today however, I have received two adds. Fix this please.

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4:35 pm EDT

YouTube unethical behavior

2 things.

One, why do I need to listen to ads longer than 1 minute? Im not interested in that. *EVERYONE* skips those ads. So why do you even bother?

Two, why am I forced to wait 5 minutes for youtube to buffer, only to have it buffer again 10 seconds later. Why do I need to suffer? It was never like this beforehand, so why can you not do your job and fix this? This is embarrassing. Fix the issue. Its not my goddamn job to wait for youtube to stutter in and out. Do something!

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9:30 am EDT

YouTube youtube advert contents

I have an issue where I'm watch RWBY or listening to music with my 4 year old daughter, but regularly get adverts for horror movies, why do you seem to think it ethical to have horror movies advertised before asking the users age? This needs resolved immediately as it is not acceptable.

We need some method to control the types of adverts we get when viewing videos on your services. I think it is both advantageous to you, your advertisers and your users, please feel free to get in touch with me if you wish to discuss this further.

Regards,
Duncan Pringle
[protected]@live.co.uk

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9:31 am EDT

YouTube offensive advertisement

To whom it concerns,
My son and I were watching a video this morning when an advertisement titled "Join US" by "Tom Steyer" started playing. (http://www.youtube.com/watch?v=GXl8vRmLeJk)
Both my wife and I were repulsed by the hateful opinions expressed and were embarrassed that our son had to witness such negative expressions of intolerance and disrespect for the opinions of others.
Our son, along with numerous other school kids utilize YouTube for educational purposes but now I am severely worried about destructive thoughts and ideas being pushed out by YouTube.
Instead of intimidating others and pushing for victimization, stratification and segregation of Americans by political zealots such as Mr Steyer, can we not leave the hate speech out of YouTube advertisements? Such things as advertising the impeachment of a sitting US President is both morally and ethically disturbing. If people want to subscribe to such hate and animosity then that's one thing, but to place such complicated and destructive advertisements out as if it was an ad for Tylenol is both offensive and absurd to those who do not prescribe to the tyranny of hate and segregation that Mr Steyer and the Democratic party apparently prescribes too.

Thank You
Sgt. Michael Yother, US Army

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4:03 pm EDT

YouTube customize channel art

When I try to update my channel art, what happens is that a little pop up comes up, and a google sign in shows. However, when I click on the sign in, it just prevents me from going o the page (might be my settings, but this sign in part is unimportant). after two tries, it says something along the lines of "try again later."
Ive waited days and it still isn't working for me. Ive looked up videos to help and solutions but it just wont work. I have Cookies enables, and everything. If you could help me, i would deeply appreciate it. Im on google chrome.

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6:40 am EDT

YouTube why adsense account disabled

My Channel on YouTube.
https://www.youtube.com/channel/UCO_Xe4GBjPwe57MBOlsn5jw
Sir I Have started my channel and crossed 10000 View and I Approved My Adsense Account after 4 day ago my adsense account is disabled for invalid click.
I have never ever clicked my own adds and not ever suggest people for my channel..
and second think for invalid click is In those days are festival days of diwali and add serfing on video is too high and I see adsense click on 2 nd day is about 50 click in 160 RPM I think my channel is disabled by fault. please give my adsense account back I worked very hardly my channel nearly 2 month I have gain 10000 k views..

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8:05 pm EDT

YouTube youtube as in the company

Youtube is taking down good content that is not hurting anyone or being negative to anyone in any way. You are taking down content that has guns in it. I feel the people taking this content down has personal beliefs that they do not like guns and they are picking on popular channels. I really do not appreciate you picking on videos that contain guns. I am afraid to mention any of the very popular gun related channels because of retaliation from Youtube. Youtube/Google beliefs is all about equality and and fairness for everyone. Yet you do not show that on youtube. You let videos of people dying being physically beat and bullied stay on youtube but if it has a gun you remove it. Just because you do not believe in certain cultures or political beliefs does not mean you should take them down. I am all about youtube and Google products. The way you are acting as a company is changing that.

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2:01 pm EDT

YouTube advertising

Was watching Morph a children's TV programme with my 2 year old daughter when an advert for The Evil Within computer game popped up at the end of the program we were watching. I do not expect my young child to see this advert while we are watching a children's program. It is a very scary computer game and is 18 rated. Why on earth is this advert being linked to a child's TV programme on YouTube? Very very angry

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12:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube unethical ads that youtube is funding and showing to its viewers

I know money is important for funding YouTube and I am not against ads.

However, I am 100 percent completely against ads (sometimes un skip-able) from horror movies that display death, dark music, violence, and sadly weapons of death.

Human society is suffering. We need the light where we can find it. PLEASE do not subject us to these ads. They offer NO good to the world in any way.

I am sorry for losing control and being critical (I used cap letters) but it is the truth. If we don't speak out against these problems then we aren't being part of the solution.

It is the small things that can help. To me, these dark ads are a type of mental abuse of darkness that enters into the mind. Even if other people do not recognize it as such, this is exactly what it is.

The video I was watching (after the dark ad) was a Max Richter song. He is a beautiful composer. Many of the people who listen to this song say in the comments how his music helps them with depression and even resist suicidal thoughts. I have pain within to think these communities need to watch an add of pure darkness just to find the light.

Thanks for your time,

Jesse Echeverry

p. s. I am not an old dude/girl. I am 22 and in college. I have grown up in the technological generation. And I have been a youTUBE guy for awhile. Please don't toss my complaint into the trash. The light is in all of us. maybe this very informal complaint can actually make a difference.

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11:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube advertisements

In the last week I have noticed three ads which are randomly shown before different YouTube features. Two are very graphic trailers for horror movies, one with the title of "Snowman" and the other I had to skip fast since my two children were present. There is another which gives orgasm statistics in the first few seconds... How can parents filter what our children view if the adds are inappropriate? Please be more selective in this respect?

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8:11 am EDT

YouTube removal/ miscounting of views

On the video [M/V] NU'EST W(뉴이스트 W) - WHERE YOU AT https://youtu.be/5e8-4mBiCSI

The view counting system has been absolutely terrible. The video had over 3 million views and within a few hours views have been removed back down to 2.9 M the fans have been working hard to show support to the artist yet the hard work is been dismissed not to mention the freezing of the views prior for 20 hours for only a small percentage of views during that time to be counted. Please fix this and prevent this from happening in the future. The views are really important to us fans so thank you in advance.

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Update by 🔍Army41if3🔎
Oct 14, 2017 8:14 am EDT

UPDATE The views decreased to 2.8 Mill now, Please can this be fixed!

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1:20 pm EDT

YouTube youtube shuffle malfunctioning

I have a music playlist that I use for my students in class. This last week, the shuffle feature is malfunctioning. It goes to entry 89 and then will not advance beyond that. If I randomly choose another song, it will play that and then shuffle to song 89 again. Could you please look into this shuffle glitch with playlists? I deleted song 89 thinking it might be that song, but it is still stuck on that spot in my playlist. Thank you in advance for looking into this.

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7:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube flagging system

On YouTube, somebody made a hate video directed at me. It didn't qualify within community guidelines (bullying/harassment, humiliation using my content, hateful/negative remarks, ) but it took me a month to get it down. The user then re-uploaded the video, and I tried to report it again. I never succeeded. I am tired of incidents like this happening. The video I am trying to report: https://www.youtube.com/watch?v=dwiIrNxOFLo

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Update by (concealed identity)
Oct 12, 2017 7:31 pm EDT

So, a user on YouTube tried to demote my channel with a video. It took me one to two months to get the video down. The video didn't comply with the community guidelines (humiliating me with my own channel content, offensive remarks in video, and harassment/bullying.) A few weeks later, the user re-uploaded the video! I have tried to report it but it was no good! To add onto his wrongdoings, he makes offensive, profane, comments. I am very irritated and tired of this! Info about the user: his username is Chrome4fan. The video he made: https://www.youtube.com/watch?v=dwiIrNxOFLo

Please do something, YouTube staff!

Update by (concealed identity)
Oct 12, 2017 8:26 pm EDT

This comment is here because I cannot submit this complaint without it.

Update by (concealed identity)
Oct 12, 2017 7:32 pm EDT

I might have accidentally posted this twice. I do not have the intention of spamming, so sorry YouTube.

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S
1:58 pm EDT

YouTube my videos are being demonetized.

I got online to upload some videos today and noticed that I have 5 pages worth of videos that have been de-monetized. With no explanation as to why. The problem spans all genres of my videos, not just one group or playlist. I have no idea why my videos are being marked as "not suitable for advertisers". I do not post controversial videos and I am fully within the terms and services of YouTube's video guidelines. This needs to be fixed as I am losing what little money I make from this.
I have been posting videos here for 3 1/2 years, have no copyright strikes and have always been within the guidelines.

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12:21 am EDT

YouTube advertisements

Your horror movie ads that can’t be skipped stresses me out : (Makes me scared to watch YouTube. Idk what else to say... my lil cousin watches Minecraft videos and it scares me that he’s seeing this horror stuff. I’m in college and I don’t want to see it : (Advertising is great, but I’d love to be able to skip it please : ((I’m not usually the type to complain on an online forum but I am really spooked man)

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2:38 pm EDT

YouTube diesel advert

My 5 year old son and myself were watching a few YouTube videos on 11OCT17. Mature content filter was on and the actual videos we were watching were child orientated. In between videos a Diesel ad came on. I was first concerned about the sexualisation of the ad, but then the "f" word was used. I do not think it appropriate to show adverts like this when young kids could be watching.

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6:26 am EDT

YouTube inappropriate advertisement

I had a gaming channel's video start with an ad (that wasn't even an ad--it wasn' t selling a product) for the Dairy is Scary video by Erin Janus. Even if I thought the video on a whole was completely factual, it discredits itself by including the comparison between an AI (artificial insemination) worker and beastiality. This would be like saying gynecologists get sexually turned on when doing pap smears. I don't have a problem with videos like this existing, but I have a problem with them appearing as an ad.

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12:26 am EDT

YouTube blade runner: final cut

I rented Blade Runner: Final Cut in HD and only got 480p. Seems many others have had the same problem with no solution. I want a refund. Apparently they want a [censor] ESSAY for this complaint to be noticed, so I'll continue to type until I've hit 350ish words. Please understand my pain here, I've never seen Blade Runner before, I'm a big movie nerd and anything less than 1080p for this movie in particular is kinda unacceptable to me, especially when I paid for it. Please fix this.

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4:58 pm EDT

YouTube inappropriate advertising

Hi there, My daughter (aged 4 ) was watching a video from Come Play With Me which is two young sisters playing barbies when an advert came on for the latest Saw film! I quickly skipped it before she watched ant of it but was completely disgusted as that is not appropriate advertising for the type of content she was watching. This needs to stop, she is struggling with nightmares as it is without watching a horror trailer! Sort it out YouTube.

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M
Mark Sims
, US
Oct 16, 2017 2:19 pm EDT

Yeah it's shocking that a huge company like YouTube allows this type of advertising. I was watching a kids TV programme on YouTube with my 2 year old daughter. We were watching Morph and at the end an advert started playing for the Evil Within computer game. Which is an 18 rated horror computer game and is highly violent with graphic gore ect. I am absolutely disgusted with YouTube regarding this. Luckily I was sat with my daughter and could skip the advert before she saw anything.

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R
9:16 am EDT

YouTube my playlist bean remove

I don't understand why YouTube would say and remove one of my music playlist when theirs nothing inappropriate other then just regular music. That u can still find the same songs by searching it individualy. As it is I would like to get back my playlist because I also had it privately and their was no nudity no blood or racial profanity then just songs to help people relax.

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YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

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- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

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