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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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Newest YouTube reviews & complaints

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S
6:16 am EST

YouTube a cex advert

I have 3 young children with Autism which watch nursery rhymes all day long on youtube and numerous times during the day an advert from this company comes on
https://www.youtube.com/channel/UC4VHkHU8cJS4tAoUYORvA6A
which I find very inappropriate for young children and it shouts out the word SEX now I know they are spelling their company CEX but to pronounce it SEX and for little children to be shouting out sex and saying it on school because they heard it on youtube is totally unacceptable I don't think these ads should be coming up in the middle of nursery rhymes

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4:40 pm EST
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YouTube children movies

Whatever children's tube clip we goto say for example Anna and Elsa etc, there is alot of sexual content, people going sick and throwing up and doing disgusting things on the toilet. Violent content on some of these clips isn't acceptable for viewing from a small child. Movies which contains violent, vulgar scenes, sex scenes and disgusting items are mix with nice, good movies so it's not possible avoid them or keep them away from children eyes. Movies like this put in children heads a lot of agresiv behaviour and they loose respect to everything and loose clear vue on life. We try to teach our children peace and respect not violence or fighting... it's highly unacceptable and we hope YouTube customer service gonna protect this children links - movies from this.

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Update by Eliza30
Feb 06, 2018 4:19 pm EST

When someone gonna react for this terrible full of blood, sex, violence movies for choldren

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K
8:26 am EST

YouTube advertisements

I have been inflicted with the same ads for a week. INSIDIOUS, I dont like horror movies and its ruining the videos I watch, when everytime I get an ad its that terrifying movie coming up. Please I need a way to thumb down an ad so they can replace that one with another ad that doesnt negatively impact my quality of life! I have seen no ads but this one, for a solid week and a half, and ive had enough.

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12:06 pm EST

YouTube signing in on roku everytime I use youtube

do you have any idea how aggravating it is to have to boot up a computer everytime i want to watch youtube on tv with roku to enter a new activation code? seems like once would be sufficient. it's only been this way since youtube has taken on themselves to regulate what we can and can't see. I'm seventy years old and live ALONE AND there is NO REASON for me to have to activate this gd thing everytime i want to watch it. STOP WITH THE ACTIVATION bs! AND I HAVE EARNED THE RIGHT TO WATCH ANYTHING I GD DESIRE...STOP TRYING TO BE THE MIND CONTROL POLICE!

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5:47 am EST
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YouTube withdrawal of youtube service

Hello
I purchased a Sony Bravia TV some years ago because I particularly wanted to play YouTube on my TV set. I found that you withdrew the App which gave me access to do this. I complained to Sony and they suggested I bought an Amazon Fire Stick which I did and enjoyed watching YouTube videos through my fire stick onto my TV. I have now found out that you are withdrawing this service WEF 1st January 2018. THAT'S TWICE NOW THAT YOU HAVE WITHDRAWN THIS SERVICE SO I AM NOW VERY ANGRY. Is there any way your company can provide me with some kind of device that will allow me to use a smart TV to cast YouTube Videos without the fear of you suddenly withdrawing the service to? So far it has cost me £799.99 for the Sony Bravia Smart TV plus £49.99 for the Amazon Fire Stick! Are you willing to pay me compensation for the loss of this service as it would appear that the reason is that Your company has fallen out with both Sony and Amazon? I look forward to hearing from you soon.

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1:03 am EST

YouTube racial discrimination

I am extremely displeased and upset to think that Youtube is being discriminant to some VERY VERY influential and hardworking Youtubers (AKA RiceGum). I have come to the conclusion that you guys are not being fair and are showing favoritism by not acknowledging RiceGum's work and creative videos he has been uploading. He should have been in the Youtube Rewind for both 2016 AND 2017 but no you guys had some people who were not as funny or influential than him and you guys have not even sent him a plaque for this million(s) of subscriber/followers for BOTH of his channels. I think this is MAD disrespectful and discriminant. This is not what fairness is Youtube, I am disappointed in you.

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8:27 pm EST

YouTube video called jeffy

Don't know how my four year old son found them but they. Are rude maken fun of handicap kids I have a handicap Kid and does not use language like that but my 4 year Learned the bad words that jeffy use I think they need to clean up there act or taken off I have comment on one of there video but no answer don't care how Popular they are just gets me upset he learn the bad words

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2:05 pm EST

YouTube [censor]ing commercials during/before/after videos

Stop showing these [censor]ing waste of time stupid useless ads! I will not purchase anything shown in them, in fact i'm keeping a list so I can avoid any advertizer that ruins my [censor]ing youtube experience! Seriously, stop putting these stupid useless ads in your vids! Youtube used to be good, but these days it's [censor] because you guys keep showing me [censor]ing advertisements! It pisses me off and you have to stop it before i'm forced to get some ad blocker. If I wanna buy some [censor] i'll google it and buy whatever the [censor] I need. When i'm on youtube I either wanna enjoy the vids or music. Stop wasting my goddamn time with stupid surveys and ads!

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10:49 am EST

YouTube too many ads

Lately, there are too many ads during a video. I understand you have to make money but sometimes it's every two minutes? No, I do not have ad blocker although it's tempting. It seems to be worse in the evenings. Below I have listed a screen shot for a 21 minute heman episode. If you look at the video bar, it shows 6 spots for ads. Knock this trash off or I will find somewhere else to watch content. I hear amazon is working on their rival platform to you guys. I will likely switch if this isn't resolved soon.

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5:57 pm EST

YouTube paying for only half a service/being forced into updates I do not want

I just want for someone to listen to me honestly. My husband and I use the YouTube app on our Xbox One for tv, alongside other apps. After nearly two years of paying for the ad-free service, and more recently the forced updates, I feel disappointed in the service. First off, we pay for the ad free service, but for every day of watching time on the YouTube app I come across at least two ads. This may not seem like much, but it's two ads a day too much when you're specifically paying to not have ads! To be fair, there are some days when we have up to 8 ads in a single day, and other days where there are honestly no ads at all. I may be repeating myself but... I pay for ad free. I'm clearly not getting ad free. Why? And why on earth is there still this much issue with the service?
Second, I'm not comfortable with the recent app update and change. I get it, Google and YouTube together are a thing now. But I don't feel like I should be being forced into having to merge my Google and my youtube account together. This just makes me feel less secure, if anything. And not even a warning, or anything. Just one minute I'm watching tv while babysitting, the next the tv cuts out for a mandatory app update? And when it's back I can't even get into it until the kids leave because it shows a screen that makes me extremely uncomfortable, saying basically if I use the app I give youtube permission to sign in to my live account for me, and third party things too?! Uh, no? I re-go through the privacy policy and figure I'll have to speak with the husband later, and say a temporary yes until we decide if we want to keep this service even anymore or what. ...Then I try to simply get into the dang app, and find it's logged me out, and is trying to force me to re-activate my account and on-top-of-it sign in with my Google account, enter a stupid code, and t-h-e-n I can have access back.

Why am I paying for this again? Even some of my favorite content creators have either left or had to get a secondary income. I would really love an explanation. To wrap this up, I'm sorry this is so long, and thank you for your time. I honestly appreciate if someone takes the time to actually understand my frustration, especially as we just paid for our upcoming month not too long ago.

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pobarjenkins
Minneapolis, US
Dec 12, 2017 12:10 am EST
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You may want to consider contacting Youtube directly to find out about the advertisements you are still seeing. It may be a bug.

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R
4:18 am EST
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YouTube inappropriate contextual placement of an ad

I've been enjoying playing a number of my favourite hymns on Youtube but that enjoyment has been seriously compromised by an ad for CuriosityStream called First Man.

See https://youtu.be/1uNIID5R4pM

The voiceover makes strong claims in favour of the theory of evolution as if they are facts and this is completely in opposition to the core message of the Christian faith inspiring the hymns I want to watch.

My issue is not with people believing in evolution or wanting to watch the First Man series, it is the placement of such an ad as this immediately following this video, https://www.youtube.com/watch?v=AjR_A2pGPrY

Has someone at Youtube who opposes the Bible and the Christian faith deliberately chosen to place this ad within this specific context? If so, I would see that as highly objectionable. The alternative is that one or more Youtube staff have done this out of carelessness, ignorance or just plain stupidity. Whichever it may be, I want to voice my objection to the placement of this ad and ask that this cease as soon as possible. I also ask that those people who are responsible for this happening be spoken to and made aware of how inappropriate their choice has been.

Would you put an ad promoting pork consumption between videos promoting Islam?

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4:38 pm EST
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YouTube eugenia cooney

Please ban this you tuber from posting. Her posts are disturbing. Seeing this young woman being enabled while starving herself is immoral and she is influencing Ana prone victims to glorify her you tube fame. You tube may be putting itself in position for law suit when she dies of starvation because you didn't intervene when people brought your attention to this. Unbelievably, her second most recent post reveals she has lost even more weight! Under mental health act, this young woman needs to be hospitalized and receive treatment.

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D
11:31 am EST

YouTube youtube red

Why the [censor] do I pay $15 a month for you to be removing functions and options with your updates? Add the shuffle back to your downloads, or you will lose people... Whoever had that bright idea is obviously a genius and should be promoted.

Apparently my complaint has to be more thorough although I do believe it's quite straight forward. Update your application for the better by including more services and options instead of cutting out on quite possibly the most important features. It's absolutely asinine to be paying so much for your service when you're going to be removing the most valuable features.

Sincerely, the guy with minimum technological knowledge that has to explain how it should be done... Absolutely ridiculous people. Come on... I get that it's about money, but does it cost you guys that much just for a shuffle feature? And even if it does, i'm quite certain that the $15 a pay a month should cover it!

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6:37 pm EST

YouTube advertisement lengths/skipping times

I feel as though the picture I have attached says everything. That is just cruel. Found this more funny than annoying, but on a serious note it's not cool. I Would appreciate if some work was done on improving the way ads work on this site, as right now I get stuff like this, where I have to sit through a 4 minute unskippable advert just to listen to a song.

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8:30 am EST

YouTube banning and demonetizing channels

you recently banned James Yeager, this is [censor]. You should support our First Amendment rights and allow all peoples to express their views.

What your doing is censorship, you demonetizing all gun channels, which is pretty much all I watch. I am a LAW ABIDING CITIZEN and I wish to watch and learn from these guys. We are FAMILY and you are ATTACKING US.

You will eventually loose alot of revenue when we all leave, because we will leave, you are kicking us out 1 by 1.

Sad part is you could find revenue from business for these channels. I know you can target specific channels with specific ads because you target gun channels with anti 2nd Amendment propaganda.

Congrats ! you guys are 2nd only to the News Media in your Nazi like lies and censorship.

You will miss us when we are gone.

REINSTATE JAMES YEAGER

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9:21 am EST

YouTube advertisement

I have a Complaint about this one particular ad from this website called jungleerummy.com. Firstly the ad in highly inaccurate with regards the my interests. That's right, gambling online is not my thing. Second, I see this ad again and again despite clicking on the stop seeing this ad options. I have no problem with the ads that are there on youtube, except this one ad. PLEASE MAKE IT STOP.
I even went to the adwords feedback form where I am prompted to provide a link and screenshot of the ad. The form just tells me to "reformat" the link that I am trying to provide.

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2:24 am EST

YouTube pure punjabi records utube channel

sir pure punjabi records its my chanel but iam working this chanel fake and its like you can say piracy its chanel gmail account [protected]@gmail.com password:-vickysandeep01 and last 1 week ago [protected]@01 i was change my password beacuse i think someone other use my hack account so that is true yesterday someone hack my utube accounts and setup 2 verification setup and also change my password you can verify iam ashish sharma s/o surinder sharma h.no41. st. no.3 baba naam dev colony tibba road, ludhiana google adsence given payment this Chanel for my adress and my name so you verify so i want this chanel you will be block becuase its totaly fake chanel please suspend this chanel i did earned money from uploading old punjabi song whos without copywrite so dont relase payment other google adsence account and dont change my adress in google adsence and dont verify option again adress verifying https://www.youtube.com/channel/UCe9j7v2rjUbcSJICf8xPYyQ iam giving you chanel link also i made this chanel April 2016 to till date so its not a genuine chanel please remove this chanel as soon as possible i hope you belief me sir my cont no.[protected] when i made this account iam verify this mobile num you can check also if you can trace ip adress so that is iam telling you focal point phase -vi ludhiana Ip address i think sir you trust my all above matter and give me feedback ashish.[protected]@gmail.com in my Gmail Id thanks sir

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12:58 pm EST
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YouTube unethical behavior

Well, YouTube told me a few years ago that I could no longer use the name WEb FAME as my handle and forced me to change my sign in name. I created that ID first (please check check your records) and is still currently known as Web Fame in most social online social networks. I was the first and only person known as such on youtube. I recently saw your search listing and it appears that youtube forced me out of my name unfairly and allowed someone else to have my name. Youtube still continues to use the webfame handle with another person ie Webfame Headquarters and also another instance where you allowed persons to unload 2 videos using my handle Web Fame and you are still using my original thumbnail image. I was beginning to gain a public recognition and establishing a youtube presence when youtube barred me from using the name. It is a very unfair practice as I established my own unique handle first. Not Fair! Please give me my Web Fame name back and correct the fake webfame upload of the two videos using my original thumbnails and original name webfame.
I am looking forward to hear from you and hope for a fair consideration.
Don W. Smith Web Fame

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11:11 am EST
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YouTube youtube account url issue

Hello,

We have be informed last night that our URL www.youtube.com/hbccares for our church youtube account was lost due to apparent new policies requiring 100 subscribers to your youtube page. We have all of our social media with the tag or URL "hbccares" and losing this was a surprise to us. The URL above goes to some random page of a person who has 0 subscribers. You can hopefully understand our frustration. I have included screenshots and I have made some changes with links we have on our website and other accounts to redirect to the updated and long URL. We want to get our custom URL back and not sure if that is possible. We were not informed on the new policy otherwise we would have strived to meet those requirements. We have this URL (/hbccares) on most of our printed materials which is producing complaints on the page it redirects to, which is obviously not our page. Please look into this, it was wrong for this to happen, but even more wrong that our custom URL went to someone who has 0 subscribers.

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5:15 am EST

YouTube my youtube channel

Dear
Sir/mam
My youtube channel complete 10, 000 views on 22nd November 2017 and I am still not able to monetize my video and channel.please help me my youtube channel name is How can i ? Now my channel collect above 15k views. please send me email as soon as possible.
Please help me
It really important for me.My channel email is
[protected]@gmail.com
Thanks

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YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

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- Summarize the main issue with YouTube in the 'Complaint Title' section.

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- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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