YouTelecom has not given me the service they promised. I renewed their services on Feb.25, 2008 for unlimted use. I told them I would be shifting my residence in the same locality in Chennai as my house is getting remodelled. I was assured the internet service will continue uninterrupted no matter when I shift within the area.
I was totally taken for a ride by the You telcom. When I tried to contact the customer service in Chennai more than a dozen times, the telephone will ring several times and no one would pick it up.
Some times, the call will be forworded to the call center, who could not give me any specific answer.
In the meantime, I had to go commercial internet services. I wrote 3 letters to the Head office in Gurgoan.No reply to my complaints.
I want my money back for loss of my time and causing me so much mental tension.