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YourStoreOnline.net / They never ship, and don't answer the phone or livechat during &normal& business hours

United States Review updated:
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Terrible, they never ship, and don't answer the phone or livechat during "normal" business hours. Everything is on back order, and never seems to come. I have been waiting for 3 weeks for magic mesh to come in stock, even though online it said it was in stock the entire time. $#*!ty company. Spend the extra $5 and go to amazon. At least you will actually get it.

Da
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Comments

  • Ro
      5th of Mar, 2012
    YourStoreOnline.net - I wouldn't recommend anyone ordering from this site
    yourstoreonline.net
    United States

    I bought a wallet from yourstoreonline.net for $5.95 and they said I could take free gift. I received only my wallet and they charged me for $16.95. Stay away!

    0 Votes
  • No
      22nd of Apr, 2012
    YourStoreOnline.net - I wouldn't recommend anyone ordering from this site
    Yourstoreonline.net
    United States
    yourstoreonline.net

    They lie, lie, lie. Say they are shipping that date, then it is out of stock, due in in 3 weeks, still not in, no response, can't get in touch with them. Each email is just another lie. A total waste of time, and now they have my credit card info. Is that possibly the entire thing behind this... to get our info?!

    0 Votes
  • Ko
      2nd of Aug, 2012
    YourStoreOnline.net - If the deal is too good to be true, it probably is
    Yourstoreonline.net
    United States
    yourstoreonline.net

    I ordered a YourPadP4 from YourStoreOnline via an Eversave deal on May 30. Everything sounded great - the price was just right and the specs were just what I was looking for! The voucher stated 6 weeks for shipping. The item remained on backorder throughout the 6 weeks, and into the 7th week. I called the company, and was assured it would ship on July 13, or 16. Both days came and went. I then received an email stating the item would ship the week of the 23rd. I called on the 27th, and was again assured that it was being prepared for shipping, and I would receive a tracking number on the 30th. No such luck! Today I check the my account, and the item is backordered once again. I called the company and was told it would ship August 10th. I can no longer wait for this item, and do not want to hold to another promised shipment date. If the deal is too good to be true, it probably is.

    0 Votes
  • Re
      14th of Dec, 2012

    To everyone that has been screwed over by your storonline.net. call their local police at 262-796-3798 to file a complaint as I have done, we need to stand together in this matter to stop this fraud.

    0 Votes
  • Ha
      26th of Dec, 2012
    YourStoreOnline.net - I wouldn't recommend anyone ordering from this site
    Yourstoreonline.net
    United States
    yourstoreonline.net

    This is the worst bunch of thieves on the web. They take your money and then send nothing. They just keep lying on the phone. When, after 4 weeks, I requested a refund, they said o.k. but kept my $51.00 anyway. Never did return the money.These people belong in jail. A bunch of stink-all-over rotten lying thieves.

    0 Votes
  • Ki
      2nd of Jan, 2013
    YourStoreOnline.net - The WORST experience I have ever had
    Yourstoreonline.net
    United States
    yourstoreonline.net

    The WORST experience I have ever had...and I do a lot of online shopping. I ordered a peanut butter maker on November 3rd...three weeks later I still hadn't received the package. Called them and was told it was on backorder...they hadn't even sent an email! They promised it would be shipped first week of December. Well, never came. Then they promised second week of December. Never came. Then they said it was GUARANTEED by Christmas as they were shipping that day. Never received FedEx tracking number. Long story short, it is December 28th and I am still waiting on a package that is never to arrive. Customer service is rude (especially the CSR named Scot Johnson), they do not reply to emails and the supervisor refuses to call me back and I get sent straight to his voicemail. NEVER BUY FROM THIS SITE.

    0 Votes
  • Ch
      15th of Jan, 2013
    YourStoreOnline.net - I wouldn't recommend anyone ordering from this site
    Yourstoreonline.net
    United States
    yourstoreonline.net

    Very disappointed!!! I didn't receive a tracking # for my order, so I logged in only to find out that it was on back-order! I did't receive an email at all to let me know of this. When I emailed customer service to cancel my order, they said that they couldn't do so because it had already shipped! Again, I never received a tracking # until after contacting cust. svc. I received the product and it is definitely not what I expected. I won't be ordering from here again. I wouldn't recommend anyone ordering from this site either.

    0 Votes

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