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1.4 120 Reviews

Your Savings Club Complaints Summary

11 Resolved
109 Unresolved
Our verdict: If considering services from Your Savings Club with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Your Savings Club reviews & complaints 120

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Newest Your Savings Club reviews & complaints

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2:46 pm EST
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Your Savings Club MVQ savingszoo.com

I have been getting ripped off by MVQ savingszoo.com through fraudulent charges and Ifind understand why or who these people are, but they have been charging me. I would like to be refunded for these unauthorized charges. The latest charge was at 6:41 a.m. for $23.87 I would like to be taken off of the subscription or whatever it is oh, and be reimbursed. Please help me out with this at your earliest convenience, and thank you for your time stay safe and have a great day!

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Irene Stone
, US
Dec 23, 2020 8:06 am EST

I did not subscribe to this company and I would appreciate a full refund of the $23.87 that was taken from my bank account. Please take be off your contact and charges list.

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2:20 pm EDT
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Your Savings Club - unauthorized withdrawal

These people have been deducting $1.00 a month from my debit card for months. I have tried to call but they're number is only an automated response. I finally found a number that someone posted on an older complaint site (these complaints were from 2008 so these people making a killing off poor unsuspecting people). I did finally find an address in omaha NE...

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1:47 am EST
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Your Savings Club Debiting money from my account without permission

This company is debiting 1.00 out of my account monthly without my permission. They are next to impossible to get a hold of, as no one has answered any of my emails to resolve my complaint. I want them to cancel my supposed membership immediately.

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Atenea
Chicago, Illinois, US
Apr 07, 2021 2:10 am EDT

Don't click any links from those merchants mentioned here, they are hackers who want you to complain by either calling them or clicking on their links or going to their websites, Just dispute the charges to your bank and request a new card. To Follow up with them is too risky; they can hack your phone, computer, etc.
DONT FOLLOW THEIR GAME! They operate in a large scale! Below are some of the many fake names they use:
Merchant: MVQ*SAVINGSZOO.COM
Others names used: PFF*YOUR MONEY ADVANTG WC *MON ESSEN FOR HOME
keep exposing them on the media and scam/fraud sites
and dispute charges immediately, and request a new card.

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Julia Watson Scoville
, US
Mar 12, 2021 4:52 pm EST

I have a target red card that has been charged $1 a month for years, I have tried to figure out how to cancel the membership to no avail. MVQ*YOURSAVINGSCLUB this is what the charge shows up as. Help would be appreciated.

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Haley C
Jersey CIty, US
May 07, 2012 2:15 am EDT

I just noticed that they were debiting $2/month from an account I used to share with my mom and no longer have access to (so I haven't noticed, but the address they had on file was somewhere I lived 2 years ago sooo it's been going on for a while).
I was able to cancel my "membership" by going through this link https://www.membershipcenter.com/membership-lookup.aspx?linkpage=MCHomePage&linkdesc=FetchLink&linkloc=FindMyInfoButton submitting my info and following the directions. It was pretty easy. I will be trying to call to get them to refund my money and when that inevitably doesn't work, I will be contacting my bank.

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3:23 am EST
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Your Savings Club not authorized charges

I found a charge on my bank statement for 3 month Jan through March and was unaware since I only use this account for one particular thing and got an overdraft notice which made me investigate and not only is this small charge of $2 they also have another company that is charging $29.95- mvq*credscorecom 50 CT, which is credit score complete. They did the same thing and it cost me not only over $100 with over draft fees. They said they would give me 2 months credit at credit score complete and I hope that is true.

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9:14 pm EST
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Your Savings Club Charged my account without permission

I never signed up for this service. It has charged $1 to my credit card for over a year and I thought it had something to do with my credit card service. I called them and they told me it was not in relation to my card. I called the number listed by the charge and got the run around - they would not accept my phone number as my access code and wanted my credit card number. I would not give it to them so the automated call gave me the email address. This is fraud -- even at $1 a month -- and I am asking MVQ "Your Savings Club" to STOP charging my account immediately and to refund my money.

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9:00 am EST
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Your Savings Club Charging my credit card every month

This company has been charging me 2 x's every month $1.00 and 5 days later for 29.95. Since 3/21/2010. Total charges 9.00 for 9 months and 269.28 for the 29.95. Because these charges overdrew my account every month it was considered a cash advance each month incurring a $4.00 transfer fee and ever increasing interest charges...my credit card balance is now in the 7k bracket. What a rip off, I don't even know where they got my information> I do not remember ever doing any business with them.
When I go to the website, the arbitration agreement is worthless. I de enrolled when this was discovered and they have agreed to stop the charges, but, I am in unbelievable debt from the chain reaction this has created.

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Sonya Jarrett
,
Oct 03, 2008 2:22 pm EDT

I closed my account with "Your Savings Club" on September 29, 2008 and on October 1, they charged my account. I want the money replaced.

Thank you,

Sonya Jarrett
sjarrwv1@aol.com

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Angela Ozier
Champaign, US
Mar 09, 2009 9:42 am EDT

I ended my membership at least 3 months ago and yet you continue to w/draw $1.00 from my bank account every month. I want it stopped and my money returned ASAP.

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6:14 pm EDT
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Your Savings Club money taken out of my account

$2 and $29.95 were taken out of my account and I don't even know who this company is and I didn't sign up for anything. I need to be reimbursed and for you to stop taking my money

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Ralisa Mosley
,
Oct 23, 2008 8:01 am EDT

I was on true credit.com and every since this company savings something retreaved my credit card information and is continueing to take money out of my account. The number does not let you cancel or speak to a live person. The web site it tells you to go to does not exist. This is crazy.

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Brett01
, US
Jan 28, 2011 4:53 pm EST

I was charged two $2.00 dollar fees and the $29.95 by this company and when I try to go onto thier website I get nothing just a blank page saying that it can not be displayed. I did get the $29.95 back, but I did not get the other two charges back, I think this is a scam because I can't even find a web pages and when I do call I just get a meassage from them asking for information, and nothing works. I would like to get my money back even though it is only the $2.00 charges which make it $4.00 dollars. please email me for any questions mjackson@midco.net

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Cont L. Jones
Highland, US
Jan 10, 2011 5:31 pm EST

Please cancel my membership to "your savings club". I have NO need for any services
that your firm might offer. AGAIN--- Please cancel my membershp@
Confirm at www.cjboni01@yahoo.com (Cont Jones tele [protected] or [protected])

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10:09 am EDT
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Your Savings Club Taking $1 out of my account

I want to know what this web site is and why they are taking $1 out of my account every month. I tried to e-mail them to call me and no one has called me back . Sent e-mails nothing I want ANSWERS! Please contact me at [protected]@aol.com.

I have all my bank statements to shows the money taken out of my account.

Thanks,
Lisa carcifero

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linmer
, US
Feb 10, 2015 6:22 am EST

I have been getting charged $1.00 per month for months! and can't figure out how to get it stopped! How can I fix this?

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egubeno
Cincinnati, US
Dec 14, 2010 3:49 pm EST

This Really works! They refunded all of my money back several years! You must speak with a supervisor. I also contacted MVQ directly at [protected]. If you do not know your MVQ number as I did not, then put in your credit card number they are billing and you will get your ID#. Once you have the ID# then call back and enter it into their phone system. You will then be directed to push #1 to cancel your account and confirm with your billing zip code.

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smt9782
, US
Sep 29, 2010 1:00 pm EDT

Lisa those charges are from a company with Credit Diagnosis. It's the company that runs Your Savings. You need to call them at [protected]. They will refund your money. I just got off the phone with them and told them what they are doing is a scam and should be illegal.

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12:36 pm EDT
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Your Savings Club unauthorized membership

To cancel yoursavingsclub.com membership, call [protected]. Enter your membership ID number from your email letter they sent you unauthorized. Enter membership ID number and pound sign on phone. Then press option #1 to cancel, then your zip code along with the pound key. This should cancel your membership. Keep a close eye on who is emailing you. The email was not in my spam, the regular email.

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Kathy Feeney
,
Oct 20, 2008 8:28 pm EDT

I want whomever you are to stop taking your rediculous small 1.00 charges out of my account IMMEDIATELY.
I never authorized you to do so and it better stop right away. I have notified my bank and you are NOT authorixed to do this. I also have reported you as well.

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4:13 pm EDT
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Your Savings Club Ap9 Your Saving Club

This company has been withdrawing money for 8 months, I got them to refund 5 months ago, but they started withdrawing again the next month. Now I've tried calling 1.877.820.6329 and 1.577.820.7107 but I've gotten nowhere. It asked for my membership number, so I tried putting in my phone number and debit card number, but it won't recognize the number 4! I have five 4s between those two informational tags. wtf! Any one know of any phone number's where I can talk to an actual person?!

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Elizabeth Conley
, US
Jan 04, 2022 5:02 pm EST

No it's no actual person, change your debit and credit card period!
These are scammers, your not going to get no more money back!

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Fenderman
,
Oct 23, 2008 4:02 pm EDT

Delete my account ASAP this means now A $1.00 is a dollar and you people WILL stop taking this out of my account or the esle !

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DonB
Henderson, US
Jun 18, 2009 5:19 pm EDT

I have tried to reach these scamers by phone and EMail. They will hang up on you on the phone and there socalled EMail address will not send. I also have A nother one being taken out of my account with a different Acct number and Phone Number. They have been taking$1 each out of three diffent Accts. Donna

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Fran Woods
,
Nov 20, 2008 7:50 am EST

I have charges on my Visa bill and no idea what they are for. I have called the number [protected] and I can't speak to anyone as it is a recording. I want the $1.00 fee cancelled and want to know what the other charge is for.

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emily
,
Dec 04, 2008 3:23 pm EST

I found your complaint because I am having the same problem. They also deducted money for some health plan that I don't know anything about and don't need

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Elizabeth Conley
, US
Jan 04, 2022 5:05 pm EST
Replying to comment of emily

They went through my health plan too, I reported it to them!

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6:13 pm EDT
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Your Savings Club Been charging @100 a month in my checking account

I just got off the phone with a representative at member savings. They will not cancel my account because they say that i owe them money for past due monthly charges. Problem is, i cancelled the account as soon as all the information came to my doorstep. I did not save the cancellation number so i can not validate my claim. I didn’t think that it would have gotten to this, so i am pissed at myself for not saving all that meaningless information in the mail. My credit card that they had on file was stolen, thank god, so now they are hounding me for $19. 95. I have gotten to the point of cursing to the service representative, who speaks the worst english possible. It's bad enough that i don't understand why they can't just cancel the account and take a loss. It's clear that i do not use their services. My best advice, cancel your checking account and then cancel your account. Or do what i did. . . I told them if they call me one more time, my lawyer will be contacting them for harassment and credit card fraud for charging my account for services that were never rendered. I lost my cool, but i will not give them the money they claim that i owe them for services i never used. It's like paying for a haircut you never received. Ridiculous. Member's savings is the worst company ever!

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k trenberth
Las Vegas, US
Dec 14, 2009 6:11 pm EST

Unauthorized visa / boa credit card charges.

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Brenda Page
Tompkinsville, US
Dec 17, 2008 11:02 am EST

They are doing me the same way and I dont think they should get away with this.They have been doing this for several months and I think they need to put every single dollar back in our account. I don't have a account # either .Regards a angry Woman

Brenda Page

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dorothy watson
Milwaukie, US
Oct 19, 2009 4:52 pm EDT

They have been deducting $1. 00 per month from my checking acct.
I have never even talked to them or authorized this. I don't know how they got my account number.
My name is dorothy watson
11662 s. E. 27th ave
Milwaukie, oregon 97222

I want this practice stopped

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Mike Hutchison
,
Oct 17, 2008 9:16 am EDT

My checking debit account was billed for $1.00 by a company called Member Savings Club.com and I didn't authorize any charges.

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Kathryn Christensen
Murrieta, US
Jul 11, 2010 10:23 am EDT
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Monthly this "club" has been charging my credit card $1. I don't recall having authorized this withdrawl. I would like for this to stop immediately. How do I go about stopping this without the bank charging their outrageous fees to stop a transaction?
Thanks!

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Shebah
LANGLEY, US
Aug 31, 2010 12:31 pm EDT
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Member savings club has been deducting $1. 00 a month from my checking account also.
How can i get them to start. My credit union says i need to order a new card and stop the
Current one i have. Can anyone help me? Ernieace2@yahoo.com

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geraldine parks
Silsbee, US
May 24, 2011 4:57 pm EDT

I cancelled my account back in nov 2010 and i'm still getting charged. I didnt have any money in the bank when this draft came through and caused me to be on the overdraft. That $1. 00 ended up costing me $27. 50. I want this stopped now or im filing charges plus i want my money refunded into my account.

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Mary Dahl
West Sand Lake, US
Aug 06, 2010 12:01 pm EDT
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I have been trying to cancel my 7 day free trial and have not been able to contact anyone form the telephone # provided. My name is Mary Dahl, P.O. Box 127, West Sand Lake NY 12196. My telephone # is [protected]. The acct. # provided me is:[protected].

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ms simms
Lithonia, US
May 11, 2010 9:09 am EDT

yes my name is tracie simms and members saving has taken out 1.00 and 29.95 out of my account please cancacell this i didnt sign up for this mess and if u dont cancell this account i will report this compant to bbb and the fraud company i will press charges to the highest and i wont stop till this matter is resolve to who ever is the boss or ceo i advised u to refund my money stop taken money out of my account and cancell this account and i need a number to contact the company .thank you tracie simms my number is [protected].

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Olga B. Rhoades
Athens, US
Apr 07, 2010 6:24 pm EDT

syraelize

I f you used your credit card, call your credit card company and see what they can do. I just did that.
My credit card company told me I had to call the merchant first to try and work it out. If they refuse, then my bank said they would remove the charges.

If you lost your card there is nothing they can do. Even if they turn your account over for collections - the collection agency may call once or twice, but their not going to work real hard at trying to collect for such a small amount. But if they do, you can call or email the BBB and let them know you're being harassed and they'll take care of it. They are not allowed to harasse you, or call after 8 PM.

I worked for a collection agency - they're is not much they can do about it. You can also go to: www.collection agency, and you'll get all the information you need on collection agencies on what they can and can't do.

For all you people out there that are dealing with this company and your account has been turned over to collections, do what I just told this girl to do. It looks like many of you have been charged quite a bit more.

Don't let "Member Savings" get away with it, no matter what the amount you paid them was or is.

Don't let them get you!

After I finished filling out the information, ( and by the way, that's why they ask for your credit card number first) I said NO THANK YOU, and then thank me for doing business with them. You'll get an email immediately from them thanking you.

If you loose your card, call your credit company immediately and let them know you lost it.

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Your Savings Club - UNAUTHORIZED CHARGES

I, like so many others have been getting unauthorized charges to my debit card, that has created an overdraft in my checking account. I have never heard of this outfit, much less, authorized any charges to my debit card, no matter how small. I want you to know that I have filed charges with the BBB as well as the Attorney Generals Office. I have also...

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1:01 pm EST

Your Savings Club Membership cancellation

I am trying everything I can to CANCEL my membership to Your Savings Club. Please cancel immediately and confirm by e-mail or mail at 1688 S. Ocean Lane #265, Fort Lauderdale, FL 33316.
Phone: [protected].

Neither your web site nor your telephone works to cancel. I am very upset!

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Cheryl A MacDonald
, US
May 04, 2022 1:39 pm EDT

Cancel n refund my money asap I filed a lawsuit against u I want my money bk today!

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grape
, US
May 27, 2009 7:12 am EDT
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Just noticed that for months this website has been charging my bank account every month. Don't know how they got my bank card number. Phoned [protected] received a recording that said if you want your account number press one and your phone number, when it couldn't give me a number it said to email: member savings at your savings club.com. I called again and they had an option to cancel, enter your phone number, that didn't work. Enter your card number and that did work. It said my account is cancelled. I want my money back. Any suggestions

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charlene flanagan
Media, US
Jun 17, 2009 9:30 am EDT

im being charged for things, items that i did not order ($400) for a savings club deduction)

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MARLIN ALLEN-BURGESS
, US
May 08, 2009 10:56 am EDT

Cancel my member with your savings club at once. Marlin allen - burgess 1484 avon ln apt#2131 north lauderdale fl 33068 tele#[protected] cancel immedately

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Jim J
Enfield, US
Apr 07, 2009 10:13 am EDT

Contact your credit card company and report as fraud.

This company will rip you off even more if you get through to follow their cancellation procedure.

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9:40 pm EST

Your Savings Club Fraudulant billing

I have been billed on my credit card for the past 6-8 months $ 1.00 each month. Last month I spoke to my Credit Card Dispute Center and they merely credited me $ 1.00 for the months of August and Sept.. However, after I called the number on Statement and cancelled in their automated menu, They continue to bill me. I have written to them via E-Mail, but they do not reply. I can't seem to talk to a live individual and it is very annoying and time consuming. I wrote to them once again today requesting my membership number and for them to direct me how to cancel.
Does anybody have any useful suggestions!

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Rach
,
Nov 30, 2008 10:29 pm EST

This company is the best at charging people money when they have cancelled whatever kind of membership that consumers thought they had. I have complained to them numerous times, cancelled several occassions, and still have my account charged. Is there no end to there to this stupid-### company? It just seems to continue with more arguments from my end and no solutions from their end.

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Your Savings Club - Unknown account

A charge to my Mastercard of $1.00 has continued after I recieved a conformation of cancelation, via E-Mail on February 11, 2009. That number was [protected]-[protected]. My recent billing from Mastercard now has a charge against account [protected] for $1.00. How do you explain this? If I cancel one account do you create a new account? Please credit my...

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Your Savings Club - taking money our of my bank account

There were 3 $1.00 amounts taken out of my checking account, the there were 2 $29.95 taken, all without my permission As best as i can remember this was a free way to check your credit report. There was no mention of $29.95 not even once, much less twice. I don't understand what this is all about, but I have already been to my bank and called the numbet...

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Your Savings Club - FRAUD....DEBTING ACCT. WITHOUT MY AUTHORIZATION

CHARGED MY ACCT. $1.00 THIS MONTH FOR SOMETHING I HAVE NO IDEA WHAT IT IS AND NEVER SIGNED UP FOR IT...FRAUD FRAUD FRAUD...

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Your Savings Club - Charged my account. Fraud

AP9 Your Savings Club and AP9 Credit Diagnosis is a Fraudulent Scam, I believe to be related to Free Credit Report.com, which is also a complete scam. In 2008 I signed-up on-line for my Free Credit Report, a combination of the three largest credit reporting companies. What is hidden in the fine print on the on-line "agreement" is that with the "free" credit...

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1:31 pm EST

Your Savings Club Looking into a lawsuit against YourSavingsClub.com business

I have the same complaint as others i watch my bank acct everyday and found you charging my acct every month for yoursavingsclub.com which i dont even know what this is let alone never authorized YourSavingsClub.com company to go into my acct and chrg me for this. The question how did you get my private banking information. I consider this theft and getting away with it for all those how dont catch you doing this to them. I received and automated system and no choices to talk to a rep. That i call cheap shot to the public and indespicable. I had to close my acct and open new to keep you from my privacy. I looking into a lawsuit against YourSavingsClub.com business. Because this isn't the first time this has been several accounts of theft on your part. Think about that.

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Judy Buelow
Elk Grove, US
Jan 04, 2011 10:36 pm EST

This company or website charged my Visa account unlawfully.

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Anne Kendrick
Rochester, US
Jun 07, 2010 2:59 pm EDT

$1.00 unauthorized withdrawal from my checking account

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Edward G Furst
Denison, US
Feb 27, 2009 4:33 pm EST

I was charged by yoursavings.com $1 every month without giving them authorization and permision

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Meghann Everton
,
Oct 20, 2008 9:44 am EDT

I never signed for this and they are taking my money! What is it and how do I get rid of it?

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Fred LaHaie
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Aug 23, 2008 10:57 am EDT

they started charging my credit card 3 months ago without authorization.

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lunchlady
Murrysville, US
Jul 08, 2008 11:04 am EDT

Charged my credit card. I didn't even apply anything. Someone took my number and identity.

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lura
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Jul 02, 2008 8:51 am EDT

I canceled this and they debited my account anyway. Beware people!

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gtsmith
Atoka, US
Jul 05, 2010 2:39 pm EDT
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I was wondering if I am the only poor sucker getting duped every month for something that I have tried unsuccessful to get stopped. I don't know how I even got enrolled in this so called club. Just a bunch of shysters for sure. There are agencies that are supposed to prevent this from happening. I think we should consider sometype of class action lawsuit.
G. Smith gtandrasmith@peoplepc.com

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banditcreep
Charlotte, US
Jun 10, 2010 5:45 pm EDT

If you call the credit report number [protected]) and dial 0, you get a warning that you are an unverified caller (probably an accident - the warning would be for the employee answering the call...) then you're connected to a person. This person immediately tells you your full name and address. Then you ask, "What? How did you get that?" And she says, "It's in your file... connected to your phone number." You say, "But I never filled out a file. My credit card info has been hijacked." She says, "I see. Would you like to terminate this program?" You say yes. Then you ask how this happened and she says, "Someone clicked on free credit report." *click-dial tone. They proceed to charge you a dollar.

Next week, you'll get a letter in the mail from YourSavingsClub. It's about your benefits. But really, it's about their legal obligation to inform you of the "Binding Arbitration Agreement" you signed with your email information. In my case, they sent me this letter because the email "I" (it was really my hijackers) provided was bogus, but they're going to use it as my legal signature anyway. Basically it says that you can't sue them. That means no class action. Any disputes can only be handled by arbitration rules, with one single arbitrator, and the hearing has to take place in Conneticut. If you don't want to let them force you into this agreement, you have to send a letter. An actual registered mail letter, within 20 days of receiving the first email/letter from them. You send it to:
ARBITRATION OPT-OUT
PO BOX 5151
Des Plaines, IL [protected]

It's all in the fine print on the back of the paper they sent. Then it says that if you send them a letter and opt-out of the arbitration agreement, they have the right to terminate your membership beginning in the next monthly cycle. If that's not quick enough for you, send a letter to:

MEMBER SAVINGS
PO BOX 5152
Des Plaines, IL [protected]

It doesn't say what to put in these letters, but I would guess your signature, name and address would suffice. If you've got your member id, that'd be good. And then write something like, "I, NAME, do not agree to be bound by any arbitration agreements held by your company. I am henceforth terminating my membership." Date it. Sign it. Stamp it. Mail it off.

Y
Y
yoursavingsclub
Inverness, US
Jan 25, 2010 3:00 pm EST

I also agree with everyone else. I never gave them my bank number but somehow they got a hold of it and keep taking out a dollar a month. How do I get this stopped?

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M
12:08 pm EST
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Your Savings Club - Credit card charge without authorization

Yoursavingsclub.com charged my card monthly membership fees without my authorization. when I contacted them they stated that I had been refunded the amount and was credited back on 2/1/2008. as of today, 2/19/2008 I have not received a credit back from them. i tried to call them to speak to a service rep only to find out that it is an automated system and...

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