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Your Better Tomorrow / C&R Marketing
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Your Better Tomorrow / C&R Marketing
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1.5 25 Reviews

Your Better Tomorrow / C&R Marketing Complaints Summary

3 Resolved
22 Unresolved
Our verdict: With Your Better Tomorrow / C&R Marketing's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Your Better Tomorrow / C&R Marketing reviews & complaints 25

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12:39 pm EDT
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Your Better Tomorrow / C&R Marketing unauthorized card charges

On 10/02/17 I authorized a $1.95 shipping charge for a cd that was advertised as free with shipping. I received the free cd. I only discovered that I was also billed $84.97 on 10/02/17 when I looked up my netspend card balance on 11/04/17.

I did not authorize this additional payment to "your better tomorrow" and I want the unauthorized charge of $84.97 returned.

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10:37 am EDT

Your Better Tomorrow / C&R Marketing educational cds

Deceptive advertising & theft by deception - these folks enroll you into a scam by enticing you to by a $1.98 cd and then billing your credit card on the monthly basis for $84.97. By the time you realize you've been had, they have gotcha. No refunds available. There are 222 complaints against this company on the better business bureau website. This is clearly criminal for deceptive advertising and theft by deception. Do not give these folks your credit card #! Buyer beware!

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3:03 pm EDT

Your Better Tomorrow / C&R Marketing unethical behaviour

The only better tomorrow anyone is getting from these people is themselves. I ordered a cd and in the meantime received 3 more at $85.00. I called the service number and explained that my mother was dying and i was unable to use them and respectfully asked for a refund. They refused even though i sent all of them back unopened. During the time period they shipped all of these to me i was barely able to pay my bills on time and still they have refused any refund except for the last one shipped. Scam scam scam

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Is Your Better Tomorrow / C&R Marketing legit?

Our verdict: Complaints Board's thorough examination reveals Your Better Tomorrow / C&R Marketing as a legitimate entity with notable strengths. Despite a 12% resolution rate on customer complaints, which invites a closer look, Your Better Tomorrow / C&R Marketing stands out for its commitment to quality and security. Clients considering Your Better Tomorrow / C&R Marketing should delve into its customer service record to gauge compatibility with their expectations.

Your Better Tomorrow / C&R Marketing earns 91% level of Trustworthiness

Perfect Trust Endorsement: Your Better Tomorrow / C&R Marketing achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Your Better Tomorrow / C&R Marketing. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Your Better Tomorrow / C&R Marketing has registered the domain name for yourbettertomorrow.com for more than one year, which may indicate stability and longevity.

Yourbettertomorrow.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Yourbettertomorrow.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Yourbettertomorrow.com you are considering visiting, which is associated with Your Better Tomorrow / C&R Marketing, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Your Better Tomorrow / C&R Marketing website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Your Better Tomorrow / C&R Marketing has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 12% of 25 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Your Better Tomorrow / C&R Marketing. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:51 pm EDT

Your Better Tomorrow / C&R Marketing stop smoking cd

I ordered a free stop smoking cd and just paid the shipping and handling for $4.95 in April 2017. I never received the cd and was charged $84.97 from my bank to Your Better Tomorrow. When I called on 4/21 they said I was eligible for a refund and I needed to send back the cds they sent to me. I have never received one thing from them. I sat on hold on 4/29 for over 25 minutes and I cannot locate an email address to contact them. I

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7:38 am EDT

Your Better Tomorrow / C&R Marketing "free" quit smoking cd

Major SCAM! ordered a "FREE" Quit Smoking CD and was charged $84.97
Called several times, on hold for over an hour each time, even called about an hour before they open and stayed on hold for an hour after they opened, no one ever took the call, it just keeps repeating "Your call is next in line..." Had to file a Fraud complaint with my credit card company. It's harder to get something that claims to be a subscription taken care of by credit card companies. This company must know that.

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11:34 am EDT

Your Better Tomorrow / C&R Marketing charges to my account a scam of a lifetime

I must be still living in the past. Where you get what you order and not get racked over the coals. They did not wait long to send things I did not order.
I think they do this for the young and older groups. One because we do not read or can not see the so called fine print. The dates are 03/05/2017 then 03/16/2017 . I asked for 1 item not the world. Trying to figure out how to print out the return label. A person would think they could make it easier then jumping through fire and hops. I do not want the other CD'S they sent.

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7:29 pm EDT

Your Better Tomorrow / C&R Marketing Hypnotherapy cd

on 3/4/17, I ordered a free Stop Smoking CD, and paid the shipping and handling charge of $1.99 with my credit card. Today/3/16/17, I see on my daily bank statement that a charge to my bank account is pending for "Your Better Tomorrow" for $84.97. I did not agree to this charge and will be contacting this company in attempts to recover this amt. I "Unsubscribed" to their website today. I will be speaking to my bank tomorrow in hopes of refusing this charge. I want this amt of $84.97 to be refunded to me!

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4:14 am EST

Your Better Tomorrow / C&R Marketing Your better tomorrow

I ordered my no smoking hypnotis tape for $1.99 and then they sent me another tape and charged to my account over$ 89.00. These people are nothing but thieves. I tried calling to no avail. Better business needs to shut them down for fraud. They will have taken out of my account is over two hundred dollars. I will shut down my credit card. See if they get any more .

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4:44 pm EDT

Your Better Tomorrow / C&R Marketing Refund Policy, Legal Scam Company

I ordered the 1.99 CD, got it. Credit card was charged 84.97, not once but 3 times and they sent other CD's that I did not order. When I caught this I found that they had been charging my account monthly for 84.97 after calling and fighting with them since June 2016 they are finally sending me a check for 84.97, but according to their refund policy they don't have to give back any of the money they took from my account over a three month period, even after I sent back the CD's and cancelled. Still have not received anything from them, but as of today July 12, 2016, they said they will send me a check in the mail for only one charge taken from my account, they don't have to refund me any more due to their refund policy. When I started fighting this in May, I had to go to my Bank and put a stop Payment on any further charges from this company. Something needs to be done to close the doors on this Business, and get the word out to everyone in the US. As this is a big scam and apparently legal way to rip off the public. As the Better Business Bureau won't help. They say to take it to small claims court. RD

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5:09 pm EDT

Your Better Tomorrow / C&R Marketing Self hypnosis/quitting smoking.

Back in Feb. 20 2016 I purchased online how to use self hypnosis to quit smoking. cost of 1.99 plus s/h. On mar. 2 i was nailed again for 84.95 from this company charged to my debit card. And again 84.95 April 2 from this company for another charge to my debit card. I tried calling them. Their phone is out of service now. I saw a ton of complaints filed against this company and decided I'll add one more complaint. I've also shut down my debit card and alerted my Bank to this scam/fraud for them to investigate and try an attempt to get my money back.

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yourbettertomorrow.com
Blaine, US
Apr 13, 2016 1:12 pm EDT
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When the customer took advantage of our promotion, it is clearly stated on our order page (as well as in our terms and conditions) that upon taking up our offer for the free cd, purchasers are also signing up for a recurring subscription for our other CD sets. Customers can cancel anytime and have a full 10 days from their initial CD is shipped to cancel before their first monthly charge. It also states that each box set has a monthly cost of $74.98 plus $9.99 for shipping and handling. The customer checked a box and acknowledged that he read and agreed to the terms of our promotion.
“Each volume consists of 4 new hypnotherapy titles in a beautiful box set. The cost of each volume is $74.98 plus $9.99 for shipping and handling. ’

We also maintain customer service hours seven days a week for cancellation request. Our current hours as posted on our website is as follows; Mon-Fri 5am-6pm, Sat-Sun 8am-5pm PST. The website is also available 24 hours a day to help our customers in handling their accounts

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1:27 pm EST

Your Better Tomorrow / C&R Marketing Unauthorized credit card charges

I ordered a cd that was 1.99 in October 2015, the charge of 1.99 was on my November credit card statement, my November 2015 statement shows a charge of 84.97. I called the credit card company to dispute the charge and was informed that the charge was again posted to my account for December 2015, I called the company to dispute this, and was informed that the promotional was not canceled so the charges were made to my account. The charge for December will be refunded, but they will not refund the November charge. I did not sign up for this kind of charge every month. This company is a total fraud and needs to be investigated for that.

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8:23 am EDT

Your Better Tomorrow / C&R Marketing Quit soking cd

Late yesterday afternoon I filled this out and submitted it to you. I told you I have emails but don't know how to send them to you and asked you to provide me with an address or email address. What I didn't do was provide you with my information and so here it is. Beverlee Tramontin 602 78th Ave. N. E. Spring Lake Park, MN [protected] [protected]@yahoo.com YourBetterTomorrow membership ID: [protected]

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7:03 pm EDT

Your Better Tomorrow / C&R Marketing Hypnotherapy CDs

I ordered the stop smoking CD sometime in mid-July and was surprised at how quickly it came. A short time later, I received a box of more CDs which I refused and returned the next day. I expected them to credit my Visa card but the new bill came today (8-30-15) with charges of $84.97. I tried calling but was referred to a website to cancel "membership" which I did, but is it really cancelled? I would like a refund and to talk to a real person re: this account to be sure it has been cancelled.

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Rhonda Harger
, US
Feb 05, 2016 1:18 pm EST

Well I went on the web site and did what they said about cancelling and I just received Jan statement and there's still another charge they have done this three times and don't know how to stop it!

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2:40 pm EDT
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Your Better Tomorrow / C&R Marketing Better Tomorrow Stop Smoking CD

I ordered a CD for 1.99 and got the CD on 8/17/15 and they charged my account on August 27, 2015 84.79. You call and they do not answer try to get you for more. All I want is my money back in my account and this need to be stop, they need to be in jail.

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2:13 am EDT

Your Better Tomorrow / C&R Marketing Scam Artists

These thieves got hold of my bank card number around the beginning of August, 2015 when I ordered a CD regarding smoking cessation. A week or so later I received more CDs regarding weight loss (?) that I don't need/want - charged me $84.97 on my bank card. After immediately cancelling my credit/debit card, I made a complaint on their website & was instructed by email to call their customer service dept. I called &, of course, got the run-around when I asked if they were going to reimburse me. The only way out of this is to cancel your credit/debit card. These thieves need to be stopped - maybe a class action law suite?

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Skibbit
, US
Nov 19, 2018 7:11 pm EST

I agreed to $1.99 charge for the compact disc that I received. I look at my bank statement and they charged me $84.97! I want to make a formal complaint!

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Royce Oliver
, US
Nov 12, 2018 9:26 pm EST

When I call...doesn't matter what time, it is always the same recording. Never can speak to a live person.

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Teri Kelson
, US
Oct 27, 2018 10:14 pm EDT

These people advertised a "FREE" stop smoking CD. They got my card number and without notification, charged me $84+. Trying to contact them is impossible. I WANT MY MONEY RETURNED.

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judyann22
, US
Oct 22, 2018 12:26 pm EDT

I ordered a stop smoking cd for 1.99 and was sent a pack of CDs for 85.00 dollars I don't want this or any other shipments. this is very criminal it feels like we have been robbed, or at least conned.

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Skibbit
, US
Jun 18, 2016 8:26 pm EDT

Please help?

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Skibbit
, US
Jun 10, 2016 11:49 am EDT

It wasn't Arkansas. It was Washington

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dledin
, US
Jan 19, 2016 11:05 am EST

i have had the same experience as everyone else with these people. i have called 3 times and emailed twice. yet last month got another bunch with another 84.97 deduction. they obviously don't care about the bbb, so now i'm going to my bank. good luck to everyone out there.

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K
1:27 pm EDT

Your Better Tomorrow / C&R Marketing Scam

These people took 85. 00 out of my acct without my permission, when you call you get a recording.

No talking to a real person. I want my money back and to cancel this scam now.

Sincerely
Kahreon porchia

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lanham
, US
Nov 24, 2015 4:38 pm EST

there still shipping me things and charging my credit card

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Bev Morris
, US
Aug 29, 2015 10:40 am EDT

This company is nothing but a scam. They are dishonest and will not refund or even allude to the fact that they are not a legitimate company. When you call you speak with the same foreign representative in broken English. Their e checks are not acceptable to legitimate banks, they claim they will reissue a replacement check which you never receive. I have reported to the Attorney Generals and my next step is to make contact everyday until this resolved.

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Reviewer95679
,
Aug 17, 2015 10:37 am EDT

I ordered the 1.99 Stop smoking cd at the beginning of March. It took until the beginning of August to receive this order. Then, within 2 weeks a collection of cds show up that I didn't order and an $84.97, charge shows up on my credit card.

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11:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Your Better Tomorrow / C&R Marketing unauthorized charges

I, too, was charged 84.97 from this company who sent me a cd, which I agreed to and three days later, they charged my acct. 84.97 for some cds I did not order. I called to cancel, but now I have to pay their shipping charges and the cost to return it. My acct. was overdrawn because of this and I incurred over 100 dollars in overdraft fees because of the charges on my acct. that were paid by my bank due to insufficient funds. This company is a THIEF and needs to be stopped from doing this to people who are unaware of this scam. I am going to the bank to report them and also filing numerous complaints against them. They need to be stopped. Their product is garbage to begin with-mind control- and disgusting lies.

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Frank Louis Sample
, US
Aug 14, 2015 4:13 am EDT

I do not know this company, I never heard of them before they attempted to charge my checking account... and the State of Washington or the FBI need to come to this company and hit them with a RECO charge, because this is defiantly racketeering... and if they are allowed to continue, how many more hardworking Americans, or Disabled Veterans such as myself... will be wiped out by a company nobody has ever heard of...

Frank L Sample
2300 WCR 38E, S242
Fort Collins, CO. 80526
[protected]

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1:41 pm EST
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Your Better Tomorrow / C&R Marketing Refund not processed after 4 months

This company offers a almost free CD that is suppose to help you stop smoking and when you order it and pay the shipping you must agree to the "terms". Deep, deep down in the "terms" it states you agree to an auto ship sign-up when you click "agree to the terms". This company is a very sneaky and dishonest company. They have lied to me several times, the system is always "updating" when you call, the customer service rep always tells you they are processing the refund or whatever, there is no management to speak of or at least to talk with, they will not give you an address to send papers to, they will not tell you who to send legal papers to and they they are blasted all over the internet for the scam. Following their many questionable business practices, I returned an unopened auto-ship which was received and acknowledged on Sept 8, 2014. I received the email confirmation that my return shipment under authorization number H26970 was received in resalable condition and qualified for a partial refund. AS of today I have not received any refund, after 5-6 phone calls I was again told "oh we are processing that this week." Today, Adrian Tumpag, the "customer service supervisor" acknowledged that the item was received on the 8th and that the refund was "approved" on October 30th. The item was received on Sept 8, approved for refund on Oct 30! Almost 2 months to "approve" a return and now almost 2 months later still no refund. Again today, I was told by Adrian that he would go ahead and tell the credit department to refund the amount so this tells me the customer service rep has been lying for months now. What can I do next? The BBB will not do anything except give them an "F" and refer me to the WA states attorney's office.

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10:51 am EST
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Your Better Tomorrow / C&R Marketing unauthorised charges

did not order any cds from them. they sent them anyway and billed my credit card. When you call their [protected] number...the message is distorted and you can't understand it and can't get ahold of a real person. in the process of contesting the charges and
returning the merchandise. These people should be in jail

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Leonard Haring
, US
Nov 24, 2015 6:59 am EST

I too had received the cd, then took it to the post office and told the clerk to send it back, the clerk blacked out my name and address circled the senders address and wrote on it return to sender and I asked what tracking number do I use, she said use the same one. It has been 8 days know, unable to track it, they keep saying they have not received the package, the USPS CAN'T TRACK IT, I CAN'T file a claim, they have to, so if they do not receive it I';m out the 88.00 dollars. I'm on a limited income and can not afford an 88.00 loss. Something should been done about theses people. Maybe we all should get together and do a class action suit against them. If a lawyer reads this, think about it and contact me at yourlion69in@yahoo.com. Thank you

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B. Cloud
, US
Mar 20, 2015 10:18 pm EDT

I to fell for this scam. I returned the boxes of cd's that I did not order but was charged for. I disputed the charges on my credit card but they are charging me anyway because they said that I checked a box that authorized them to send me thier packets of cd's. I know I did not do such a thing but I cant prove it. My computer crashed and I lost all the info I had on it. So I am being charged for 2 boxes of cd's at 85.00 each and then the interest on the credit card from Jan. and I returned the boxes by putting return to sender and never opened them. They have the merchendise and my money. I just wanted to try the stop smoking cd. Free cd you just pay shipping! They are a book store out of washington. They should be charged with Fraud. One Bad Company.

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Sandie28
El Cajon, US
Feb 25, 2015 8:33 pm EST

I got ordered the CD never got it. Then they charged me $84.00 for I don't know as I never got anything from them. SCAM BEWARE! Called to talk to a person, was left on hold for over 25 minutes. Stopped bank card and am giving them information that I printed as I am disabled and never gave permission for anything but the $1.99 for a CD to quit smoking that I never got. I cant afford to owe my bank for nothing. I never got anything from them. NOT HAPPY!

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2:58 pm EDT
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Your Better Tomorrow / C&R Marketing Cannot get my promised &partial& refund

Returned items as per the instructions and in the time frame required. I contacted the company to make sure the package had been received at their facility and when to expect a refund. "Rona" the person I spoke with on [protected] first said to allow 15 business days. [protected] no refund, so I called back and spoke to "Rona" again, she said there was a problem with their system and to give them 3 more business days and she would personally take care of this matter. Everytime I have called this company, "Rona" always says there is a problem with her phones so she will have to call me back, and she does, but I am now wondering if they do this so calls cannot be traced. If not, I guess they will have to live with the fact of scamming hard working people out of their money because I'm sure they won't be stopped.

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