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The good, the bad, and the ugly - discover what customers are saying about Your Wish Store

Welcome to our customer reviews and complaints page for Your Wish Store. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Your Wish Store.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Your Wish Store's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Your Wish Store, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Your Wish Store. Your feedback is an important part of our community and will help others make informed decisions.

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12:42 pm EDT
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Your Wish Store Anti stress cube

Placed order on January 5th for 2 Light Grey Stress Cubes. Paid $41.98, received package on January 25th and only one Stress Cube was in package. Sent an email to the customer service department. They responded in 2 days stating they would send another cube - I have received nothing as of today, April 19th. 30 days ago I sent another email asking for a refund. No response.

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8:50 pm EDT

Your Wish Store Magnetic charging cable

I order this product mid December and paid extra for the faster courier service. It still took longer than the standard courier time advertised (2 months). When it did arrive, they had sent the wrong piece for my phone ( I did specify at time of order exactly what make and model my phone was). They did reply to my first email, asking for photos of what I had received, so I sent them pics of all pieces as well as my phone and the socket it needed to fit. After another month of no contact, I requested a refund. I have since heard nothing at all, and they not only no longer reply, but my emails started bouncing back, saying not valid email. I tried other emails they advertised, all to no avail.

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blackhaus3
, US
May 25, 2017 8:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This happened to me as well. But I never received product.

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7:15 am EDT

Your Wish Store Magnetic charging cords

I ordered 5 cords in December. I received an email on 12/22/16 that they shipped with a tracking number. Tracking info never updated. On 1/25/17 I contacted them and asked where my product was. On 1/31/17, I contacted them again. Still no response so on 2/1/17 I contacted them through email telling them to cancel my order and give me a refund. On Feb 3, 2017 I was sent an email saying my order was lost and couldn't be located and a FULL refund was going to be issued. I received another email 2/4/17 with the same info. On Feb 11, 2017 I emailed them again and asked where my refund was--they responded back on the same day and said I needed to be patient that it takes time to issue a refund. I responded back on 2/12/17 that 8 days was long enough to issue a refund. I told them I was reporting to BBB but can't do so because I can't locate them and can't find any info on where to get a hold of them on their website. On 3/10/17 I received ANOTHER email stating they were issuing me a FULL refund. I emailed back and asked if this was a joke as I have been waiting for a refund since 2/3/17. Still no refund at this time.

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11:02 am EST
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Your Wish Store Car pocket organizer

I ordered three organizers in december. More than 2 months later, no product delivery. I officially cancelled the order and only after I cancelled the order did I receive the product. They won't refund the money. Horrible business practice and customer service. I recommend everyone steer clear of this company. Take your money and no care about legitimate complaints.

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6:13 pm EST

Your Wish Store Placed an order for "the sauce blender" buy 3 get one free never received no customer support response to emails / phone

My order number with Your Wish Store is #82823. They have email addresses of [protected]@yourwishstore.com and [protected]@gmail.com. No one responds to either. I placed an order the end of November. It is now February and I want to cancel this order and get my money back. My tracking number link is http://www.17track.net/en/track?nums=LT477059153CN which says my item was to be shipped to LAX from China but never went.

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11:51 am EST
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Your Wish Store Never received product ordered

In December 2016 I ordered several magnetic connected phone charging cables. Never received them even though my credit card had been charged immediately. First few emails gave excuses. Then they stopped responding. I called my credit card company to report this and got a tentative credit as they dispute the charge, I have all my correspondence documentation. In searching their name on the internet, I find numerous similar complaints. Wish I had done this first.

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12:16 pm EST
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Your Wish Store 2 cell phone chargers

I ordered 2 cell phone charges on 12/15/2016. They sent tracking number and to date, 1/27/2017, have not received them after several emails stating these facts. I purchased through PayPal who is also investigating. This company is horrible and has a horrible reputation. I only wish I knew this prior to the purchase. I sent three emails with no response. Finally when they did respond and said they would send new ones I emailed back stating I want my money back. No reaponse since then and resent another email to them again after stating I want my money back.

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9:46 am EST
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Your Wish Store Iphone cell phone charger

I ordered a new cell phone charger from Your wish store on 12/19/2016 I have have emailed them over 10 times with no response. Their phone number seems to be a Fake! order number is 191416. I want my product or a refund ASAP. This company is still posting ads on Face Book and other media forms. I strongly would not refer these people to anyone!
Any suggestions?

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9:58 pm EST

Your Wish Store Defective item, no response

I ordered a charging phone cable from this store. It was unable to charge any compatible device. I sent multiple messages over the span of 3 weeks to this company. No response. The charging cable was about 20 dollars. This company also does not allow for feedback on its Facebook page leaving me to believe this happens often. Do not fall for their fancy ads.

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9:04 pm EST

Your Wish Store No response about order. Leather car ipocket

I order this in November
I have ordered the Leather car I pocket about two months ago and still have not received it. the first e-mail was a tracking number you gave me that did not exist, the second e-mail the shipper did not put the order in and you assured me it had been shipped out, next I got a e-mail with a tracking number that was the same a the first one and I went to the order history and it said no order and no tracking number, Now every time I try and send a e-mail it comes back. I now have the bill from my Discover and still no merchandise and by the way I paid 20.95 and now you have them for 4.99 and one time I saw it for only 1.00, If you can not find this order I would appreciate a e-mail back and a refund of my 20.95.here is the order number73264 and tracking number is#Lt457138064CN. thank you.

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Emma Daffin
, US
Apr 03, 2017 4:05 am EDT

Am in the same position in the UK. Going to have to open a fraud case with my credit card company against them. Can't even report their Facebook Page as a scam as it just gives the option to block them. Total scam artists. Emma

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kevin russo
, US
Feb 07, 2017 5:00 pm EST

Same thing has happened to me. Paid.. money came out of my bank. I received no product, shipping email. And no response when I contact the company.
Thx KR

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karen darling
, US
Feb 06, 2017 6:53 pm EST

Same thing happened to me, I am still waiting for an order from Nov 26 2016!
I am going to have to start a fraud case with Visa against them.
KD

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SLC67
, US
Jan 26, 2017 3:36 am EST
Verified customer This comment was posted by a verified customer. Learn more

I am located in Canada, ordered 3 items totalling $68.00 US and never received purchase and they never gave me a tracking number. I contacted them several times through email and no response. Sent final email and they responded 12 days later saying something "suddenly came up with my order" and they were not able to deliver in specified time. I ordered Dec 18, 2016 and it is now almost 7 weeks later. Than she asked me if I would like them to send another package free of charge when they still had my money from first purchase how is that free of charge. I said I wanted my money back and she said she would process the refund and it would take up to 72 hours...well 4 days later still no refund! This company is a scam...buyer beware. Keep your money in your pocket no theirs. Below is a copy of email she sent as to why I didn't receive product...lol

YourWishStore

Please accept our sincere apologies for the inconvenience that has been caused to you due to the late delivery of your product.

We always prioritize complete satisfaction of our customers and make sure that the products reach them within the specified time limit. Unfortunately in your case, certain situations just came up suddenly and failed to deliver the items within the time frame due to logistic problem.

In this matter we would like to know if you want us to send another package to you at no cost.

We are truly sorry for what you have experienced and we are making an effort to ensure that such problem will not occur in future. We aim to continuously provide a fast and efficient service. Should you have any other questions or concerns, please do not hesitate to email us back. We are hoping to have a future transaction with you again soon.

Thank you for your understanding.

Warm Regards,
YWS

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Kimberly Michelle
, US
Jan 06, 2017 2:32 pm EST

Same thing happened to me. They are a scam. I contacted my bank and filed a fraud report. My money was returned.

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