The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Your Big Backyard / Subscription never received

1 UT, United States
Contact information:

on August 21, 2010 I order a gift subscription of the magazine "Your Big Backyard" through It is now Dec 2 and my grandson has never received a magazine. They say to contact the company directly and National Wildlife Federation has no record of this ever being submitted. SO...where did my money go?
They need to be shutdown if they are NOT doing what they say they will. Here is a copy of the invoice they sent to me: (they never respond to my emails)
Thanks for your order from!

We received your request for the following magazine(s):

Order Number : 82866

1. Your Big Backyard 10 issues $14.95
Total: $14.95

How long will it take for your first issue(s) to be delivered? The delivery
date of your first issue(s) depend on the magazine's publication cycle. Here is
a basic guideline:

Bi-monthly publications - 8 to 10 weeks
Monthly publications - 6 to 8 weeks
Weekly publications - 4 to 6 weeks
Daily publications - 1 to 2 weeks

Note: Actual delivery times may vary

Don't worry, we will make sure that your magazine(s) get to you. With the money
you are saving, it will be well worth the wait. If you have any questions,
comments, or concerns, please don't hesitate to drop us a note. We love to hear
from our customers and we want to make sure that you are happy!

Thanks again for shopping at the number one magazine site
on the Internet!

Customer Service

Post your comment