I have BofA. I tried to call the toll free number for American Grant, but was also put on hold by the automated system and left for dead. I hung up with them and called the dispute number for my bank. I explained what happened and they reversed the charges immediately AND gave me a fraud number to call if any more charges show up.
Also, I authorized the $1.95 charge for instant access, but never received anything except a charge for $2.95. I chalked it up to an error in their system. What a fool. Anyway, I think we all should go to the place where we clicked on the ad originally, mine was from Facebook, and complain to them.