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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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J
10:59 pm EDT

YouTube unethical behavior on the part of youtube

I would like to ask why YouTube has been demonetizing Law Enforcement Information Channels' videos that either do not involve violence of any kind, or do not involve hate speech. This is getting out of hand and needs to stop.

YouTube has been removing monetization from videos, from what it appears, simply for having Law Enforcement Officers in them. For example: Bodycam Footage, Traffic Stops where a suspect is a different race than the officer, traffic stops where the word "gun" is mentioned by one or more parties, footage of a convicted felon being detained or arrested by police, Police defending themselves from being attacked by suspects.

Again, this is getting out of hand. I understand you are a private business and have the right to make whatever rules you wish, however you are a Business operating within the United States of America, where we have a Constitution and Bill of Rights.

When you demonetize a video for things such as Law Enforcement Doing their job or Riot Police handling rowdy protesters, you make it seem like you are placating criminal actions and encouraging violence against Peace Officers.

I am simply wanting to understand why you remove a channel's ability to make a living by reporting on a situation in a non-biased manner.

~Concerned Viewer

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E
10:52 am EDT

YouTube "hate speech" violation

I have noticed that there are several videos of which have become removed due to "hate speech" violations, and due to there being absolutely no such thing as hate speech (as well as restricting content variety) I do believe you should "reconsider" your decision to remove such content, most of which I enjoy using for satirical purposes or in the use of "memes" such as for audio and so forth.

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P
3:17 am EDT

YouTube banning comment

YOUTUBE via GOOGLE are banning people due to liking DONALD TRUMP. Monetized or not Monetized it does not matter. Google owners of Youtube are political. You most likely have been banned for this reason.
Contact your USA Congress, some are part of this Corporate Evil Swamp, others are not. This is a Corporations acting like Government. The Fact that Google will not stop the SnowFlakes of Youtube twisting things, is most likely, collectively they are out together on the Weekend wearing Masks around their face getting paid by the Creep George Soros to be the Cowards called antifa.
THE WHOLE LOT ARE SICK, FROM GOOGLE TO YOUTUBE TO FACEBOOK AND TWITTER, THEY LIE. SO SIMPLE.
Make the People of America and the World Great, not Manipulative Corporations. THEY ARE SICK. Any one agree?

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Paul Bicks
, US
Aug 23, 2018 9:37 am EDT

Yes youtube banned me without saying why, I never uploaded a single video but I was deleted I now will make it my life's work to avoid every Google products because they are a bunch of law breaking snoops anyway and have been caught illegally listening in and recording peoples conversations and videos, phones. They track you, know what you like and sell on your private information.

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F
2:19 am EDT

YouTube youtube movies

Rented movie of mine is not working
Tomb raider 2018

I was watching last night and it was working fine, but slept in middle of the movie.
I am trying to watch the remaining movie but I am not able to watch it.

Movie is playing on my iPhone
Problem is coming on my iPad

My rental will be wasted and you will not give me extra time to watch that movie.
This is my first experience where I am facing a problem with any of the google services.

Kindly help asap
As duration is only 48 hours

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R
11:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube unauthorised use of my video content

Dear Sir / Madam

Please see the link below,
https://www.youtube.com/watch?v=d0LLDF2xqTc
This video is seven years old. I only gave my permission for them to publish for 12 months.
Australian Women's Business Network is no longer in business. The channel has not had any activity for 6 years.
This video is not relevant to me now, and in fact represents me poorly, it is the first video that comes up if you search for me. I am the CEO of a recruitment company and this is not good for my personal brand.
This video breaches two of YouTube's policy
1. Inactive accounts policy - not logging into the site for at least six months. No one has been on this site for six years.
2. Infringes my rights (I only gave them copyright permission for 1 year)

Could you please remove this video

https://www.youtube.com/watch?v=d0LLDF2xqTc

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M
11:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube youtube

I just read that freedomainradio has been accused of violating community standards. The purge of alternative, mostly conservative voice thus continues. By either directly or indirectly killing off prominent creators you are not only showing your disgust for free expression but also your obvious political bias. Youtube will follow fb's decline next.

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speechshaman
, US
Aug 17, 2018 3:17 am EDT

They are obviously weak but this weakness is damaging America.

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J
10:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube your suppression of conservative voices

Hey guys, normal American guy here, I'd like to complain about your service, and lack there of to conservative Americans. I'm tired of hearing about people's voices being squashed. First it was James yaeger and i get it that he's loud and into guns and wouldn't back down from anything and that probably is scary. But him getting his channel deleted was b.s.

Then Alex Jones... Now this one believe me I get, dudes nuts. Full on WWE wrestler nuts. But he's not hurting anyone. And for every 20 conspiracies he throws out that are crazy, he breaks one huge story.

Now you're going after, or someone is, Stephan Molynioux forgive the spelling of his last name. I watch him pretty regularly. He's never threatened anyone, he's never said anything racist, he's a philosopher. But because he's conservative you're being pressured into striking his channel. It's crap. I seriously hope you guys knock this off, YouTube used to be a bastion of free speech, and a place conservatives could listen to ideas from each other and the left. You're ruining that. Please stop.

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D
3:52 am EDT

YouTube level of advertising

Hi there,
Youtube is a wonderful service and has provided an amazing platform for so many people to create and consume all manner of videos.
On-demand services seem to be taking a hold of entertainment and media over more traditional platforms, and especially now with the rise of Netflix and NowTV etc.

As such, I understand Youtube's incentives to offer a paid-for service, which makes sense to stay competitive in the current climate. However, I do feel as though some free-to-use users (such as myself) are being held hostage somewhat.

The level of advertising on Youtube videos has increased dramatically, from one skippable (or fairly short unskippable) advert, to at least two skippable adverts before every video I watch (on top of the fairly new trend of adverts appearing mid-video). Today (14/08/2018) I had to endure 2 adverts, each a minute long and without an option to skip in order to watch a 4-minute video. I feel as though this is somewhat excessive.

As I say, I understand placing an advert before videos to monetise the service, as well as advertising your own paid-for service to remove these. However, increasing the level of advertising like this to force people's hand into paying for your product, whilst simultaneously increasing your own advertising revenue, although very good business, does not seem in the spirit in which the platform was created, or for many people the spirit in which it still exists.

I'm not sure quite what impact this complaint may have on the money-making practises of a huge corporation, but I do know that I cannot be the only dissatisfied user, and hope that there is a change in this in the future.

Many thanks,

David

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A
5:06 pm EDT

YouTube my notifications are getting canceled

I subscribe to a great deal of vegan content as I am an ethical vegan. this means I purchase nothing that comes from or exploits animals in ANY way! I have had my notifications turned off on joey carbstrong, earthling ed and that vegan couple repeatedly. This and the fact that despite my repeated flagging of ads that exploit animals you push these ads at me. To the naked eye, it would seem meat and dairy has bought and paid for you much like a cheap [censored]. so stop tampering with my [censored]! If there was a bird emoji I would insert it here!

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R
2:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube abuse /trolling

https://www.youtube.com/watch?time_continue=60&v=QpjJ-YD4VKI
This is directed at autistic person Fiona Petit O'Leary
It would appear to be abuse of a vulnerable person and this should not be permitted on the YouTube site. The person affected is extremely distressed. The person used inflammatory and abusive language which is also offensive. It should be possible to find this person and to remove this material.
Please advise me hat action are you taking ?

Richard Mills

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11:48 pm EDT
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YouTube alex jones channel

although I am not an Alex Jones fan
I find it ridiculous that you and your peers have blocked his channel
with all the vile and disgusting things I can see on YouTube that this takes precedent
Is simply a Nazi tactic of propaganda
you all should be ashamed of yourselves
You speak of freedom and rights but you are simply puppets of a higher regime
I do not need to be spoon fed disinformation like your brain dead snowflake masses
I am a man of free thought and will
You are lousy people who hide behind your wealth and power and a good up and coming should find you
My father was a journalist in Communist Slovenia during Tito's regime and fled to
America and finally Canada he would think that you were well how can I say this so you wont cry or run to a safe place a group of arrogant and ignorant people who are in charge
and there is not a worse combination

Thanx Andrew Vrecar

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6:07 pm EDT
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YouTube audio on a video movie series

I have been trying to watch Return To Lonesome Dove for quite a while now, and haven't been able. Been trying on other websites also, but they keep saying that video is unavailable at present. Your site pulls it up in search, but the audio is not working. I used to have the DVD collection in my library, but lost it in the flood, along with a lot of other things. Please fix this. It's a movie I can watch over and over.

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11:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube eng subtitles

English subtitles for the Korean TV series MY Brain-fficial ep.3 with DIA is not working. Is there some icon we have to tap to get them to work? I can't decipher any other of the Korean symbols in the long string of it's title, I can only give you the English parts. This is not the only show that the Eng subtitles don't work on, but I do know that they were working on my tablet last week while watching this series and now this week they haven't been.

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R
7:55 pm EDT

YouTube removal of alex jones is censorship

Removal of Alex Jones is censorship. I rarely watch Alex, but he is alternative information source. There appears to be collusion of the big information sources. Alternatives to Google will be result at multiple levels. If Google search engine is restricting my search choices, this renders Google search useless, good bye Google. Freedom of speech allows others to hear, consider, and see if there is merit to words spoken or written. Big government and big corporations think, they can think for us, they know best. Country was founded on debate over ideas of how to have private and government entities, to best allow for freedom of trade and political conversations. Perception of bias will taint Google for a long time unless resolved soon.

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Update by Relax Be Happy
Aug 10, 2018 7:28 pm EDT

Alex Jones removal is censorship. We the people, do not like seeing obvious restriction of alternative information. This smacks of collusion among the big information sources. Alternatives to your service at multiple levels will result. I rarely watch Alex, but is alternative option. If options in future are restricted, then your search engine is rendered useless. I will use other sources, good bye Google.

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nancy forever
, US
Aug 29, 2018 1:27 pm EDT

YouTube deletes channels that do not fit their bill VIOLATION OF IST AMENDMENT and possible content theft! I was deleted for no reason and slandered by YouTube I am informed and believe YOUTUBE steals content from content creators branding and stealing accounts so they can sell content at a later date! FOREIGN COMPANY if you use this site make sure you have backup 4 your videos! we all need another platform to put videos on! YOUTUBE CHEATS the content creators

ComplaintsBoard
J
3:51 am EDT

YouTube anime character channel purge is insane and must be stopped

dear you tube i have noticed that some of my favorite anime character channels have been taken down and am outraged they were not used for monetary gain but for
entertainment purposes yet they were terminated without reason which is disgrace of any democratic institution and more the action of a autocratic regime and i must insist in the strongest of terms this stop and i will list a few that u wrongfully terminated

abrindged goku
youvsmatt
future trunks
android 18

and if anymore are taken down you will show the world u dont care about free speech i apologize but i am very angry at this witchunt and i want t to end so please stop it so i and countless anime fans can have some joy in my life

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Update by justin pearson
Aug 10, 2018 4:00 am EDT

sorry for the grammer errors

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C
1:12 pm EDT
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YouTube censoring free speech in any form is a disgrace.

If you think that your going to get away with censoring opinions and view points you don't like and that the nation will just go along with it, your dead wrong. This is still a capitalist nation, you exist to make profits. The average conservative has a lot more money to spend than your average liberal. If your platform is now only for liberals and no longer support any conservative views, conservatives will simply stop using your platform. If conservatives stop using your platform you will lose all advertising aimed at conservatives (you know, the people in this country that actually have money to buy products). So if your willing to ruin your entire platform over your silly ambitions to censor free speech, please be my guest. It will at least be entertaining watching you crash and burn. Maybe you should look up facebook and twitter stocks... they also tried to censor conservatives on their platforms...

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M
12:54 pm EDT

YouTube advertisement

On youtube a advertisment is showing of uc browser in that they show indian god shiv ji and advertisment is based on them...they hurt our feeling and emotions by these content. Please remove this advertisment from youtube. It should be taken a strict action against youtube and uc browser. And these type of advertisment should be completely banned in india.

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8:34 am EDT

YouTube i'm complaining about a video

This person can cause religious riots . he is speaking [censored] over [censored] about our god . block his channel and take a leagle action against him .
This man speaking very bad about our God please take a leagle action against him .
My email id is [protected]@gmail.com
Deactivated his channel and take leagle action against him
https://youtu.be/KlyVqev4CD0

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C
12:57 am EDT
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YouTube abridgment of free speech

There are many offensive things on You Tube such as videos of musical performers engaging in near pornographic acts and mouthing profane words and worse. There are many things on You Tube that do not appear honest but yet you seek to unfairly attack a news service (Alex Jones Channel) that had many noted guests that were allowed to speak freely on political and other important matters such as electromagnetic radiation and health issues that cued the public in early on what was to come and how they might protect themselves, that sought to protect the American public. Though I may watch only occasionally, it appears that you have bowed to a nefarious agenda and that is the removal of the First Amendment to our Constitution and that is Free Speech. It is an obvious act of censorship, not done in any way for the welfare or in the public interest and it sets a dangerous precedent. Americans value freedom and the ability to express their views. We grew up with this basic freedom and should thus be able to discern what is on or off the track to us and if not, do more research on our own. For one, I never thought I would see the day that this would happen in America. It violates all the traditions that were taught in our schools and valued in our society. It tells the American public that there are too stupid and weak to make their own decisions based on the information they see and hear. Instead, it is best for them to bow to the special interests of very wealthy corporate and political entities who control other media services. One can only wonder what type of people would allow this to happen. Are you really willing to compromise yourselves to this extent for a pay check or a promotional increase? Do you value good leadership and ethics within your organization? Do you even know what I am talking about? Do you think about how your children are going to turn out and what sort of world they are inheriting from your actions? This is all in question now and You Tube, which was supposedly established to give the public another forum for information and expression, has discredited its reputation and name. Voltaire said to a friend that he detested what his friend said but that he would fight to the death for his right to say it. THIS IS THE ESSENCE OF FREE SPEECH. I am not interested in the pornography, foul language and trash that appears on some of your channels that you allow to proliferate...only THAT.

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4:47 pm EDT

YouTube violation of the first amendment of the constitution

To start, I am no fan of Alex Jones. But mass banning of him really disturbs me. You, the social media Power Houses, seem to think you can control what people should think and say. In many communist countries, this type of control would work. But the is the USA. What you have done is violated the man's constitutional right to freedom of speech. This does not sit well with me or the millions of other true US citizens. No matter what Alex Jones' opinions are, right or not, he has a right to express them. That is what our forefathers fought for. A few hurt feelings cannot change our rights as Americans. People choose or choose not to listen to him. If a person is insulted by what he says, then they shouldn't listen. No one forced these super sensitive people to hear what Mr. Jones had to say. They did this on their own accord. Mr. Jones should not have his basic rights violated just on someone's hurt feelings. I highly recommend rethinking your actions before massive backlash happens to you, Google, and other social media. You are in a very actionable position by violating a person's very first constitutional right.

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YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

How to file a complaint about YouTube?

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2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

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