YMCA / unethical behavior and poor customer service

Worcester, MA, US Review updated:

Hello, tonight we (4 people) had a plan to register our self as a new member in ymca located in (Green dale family branch, worcester ma) , but the shift supervisor his name is (Tony) had poor customer service he was giving us attitude and denied of giving us tour of ymca because I reject to give him 20$ and he was stuck in his phone too, I don't know 20$ is just for giving tour ? It pissed me off, I don't mind for 20$, but the behavior, stacking in his phone, not responding to the customer is not good at all, and after this I never recommend ymca to no one, I had a ymca membership before located in (Main st, worcester ma) and I brought most of my friends there, and tonight I brought my co-workers with me to apply for new membership, they all were disappointed...

Mar 07, 2017
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  • Ho
      Mar 15, 2017

    seems to be a common issue in Missoula on Russell St as well

    0 Votes

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