Yatra.com / systematic theft!

Yatra.com issued me my non-refundable tickets to the wrong address, allowing them to be signed for by someone other than myself. The staff are liars and cheats, telling you one thing and doing another. I was robbed of 17000 rupees by these people. They promised me a refund after going in to their office in person, months later this refund was never given. From the highest echelons of management it seems they are told to lie to customers and promise refunds without any intention of granting them.

Do not be tricked like I was, do NOT shop with these corporate thieves!!!