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Yanwen
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www.yw56.com.cn
www.yw56.com.cn

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1.0 548 Reviews

Yanwen Complaints Summary

5 Resolved
543 Unresolved
Our verdict: If considering services from Yanwen with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yanwen reviews & complaints 548

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Newest Yanwen reviews & complaints

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S
1:59 pm EDT
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Yanwen delivery with courier

My order LP00108654620150 with china origin for lisboa is in my country but as your company did not contact the distribution company hence I can not find the order since the tracking number is international and CTT are looking for national traces please contact my company that is the CTT to deliver the orders since there is still time. please try to find a solution to this problem since I need it. Thank you.

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12:15 am EDT

Yanwen necklace

I ordered the necklace on 30th August it said it left the sorting center on the 4th September and have not had any updates since it said it was supposed to arrive by October 4th but it hasn't and anytime I try to track it all it says is in transit 33 days and when I tried to track it on an post it's not recognized so does that mean it's not even in the country yet

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C
9:32 pm EDT

Yanwen tracking number ue675286918yp - (why shipped to welland?)

My dhgate
Categories

Shipping notice

Dear chamus. Wong,
Yay! Your below order has been shipped out. And you can also expect to get the first logistics update within next 7 days, in 'my orders'.

Order number:
[protected]

Track number:
Ue675286918yp

Shipping method:
Yanwen
Shipping date:
2018-09-13

Shipped to:
18 avonlea place richmond hill ontario ca

Shipping items

Items qty total
New lcd display...
1 usd 159.39

* if you can not see all of items of this order, please click here.

Recommendations

Claa184fp01 xg...

Usd 131.76 / piece

B170pw06 v.2 v...

Usd 131.76 / piece

Original lm220w...

Usd 168.56 / piece

Free shipping l...

Usd 60.19 / piece

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M
7:18 am EDT
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Yanwen service delivery time too long

My parcel has been in transit for 28days now. It only says left Beijing processing center last Sept 11 and no more updates after that. What happened why it takes time to be delivered. Also the destination country is wrong. But the seller confirmed to me that it was sent to right address. Everytime I checked with Yanwen the destination is Kuwait. Please look into this. This is not good.

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R
9:07 am EDT
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Yanwen courier from china to india

dear sir,
I had ordered and paid for a cordless microphone on dhgate.com online shopping site from china to india for which I paid app rs. 21000/- with tracking no- UG923984523CN on 24th Aug 2018. it's already more than a month and till now no update of my package. It's showing in transit.
why so poor service by Yanwen.
pls help me

Thanx
Best regards
raghu
india

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A
A
Auction
, US
Oct 02, 2018 7:53 am EDT

Tracking number suggests it is untracked.
I don't think they will ship an item worth Rs. 21000/- without a valid tracking number.
Advice you to take it up with DHGate.

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5:19 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Yanwen - delivery to india, consignment with the tracking no provided for indian post does not exist

I was provided with the Indian post tracking ID UA105829638SB for the yanwen economic air mail tracking ID LP00108453862249. But the former one doesn't exist in the records of Indian post. I made three saperate purchases all more than 1 month ago. None of the item has received me ever from yanwen. This is a scam delivery service. There should be a delivery...

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G
6:42 pm EDT

Yanwen item tracking information

I ordered wireless earphones a month ago, and to this day there is no clear indication of where my item is or whether it has left the country of origin. I try using the tracking number to get an update on where the item is at the moment, and all I get is that the item has been "dispatched out JIMC A AIR " and it has been that way since the 31st of August at 04:52. There has been no update, change nor indication of where my item is. I would just like to receive my item as soon as possible, as this has been a rather bitter experience for my first time dealing with your shipping.

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4:58 pm EDT

Yanwen the yanwen tracking number doesn't available in south america

I have two parcels loosing in the courier postal service of Colombia (South America) because the Yanwen tracking numbers are not available in my country. Our national courier postal service say: Yanwen tracking number don`t have two letters at the beginning of track number and two letters on the end, for example CP188752084KR
So I need to know how can Yanwen Help me.
My two tracking numbers are: LP00106690038757 and AB572818190YN

Do you can write to me at: [protected]@inclusocial.org.co

Thanks

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5:15 am EDT

Yanwen requesting to release my parcel from the air mumbai airport sorting office

Sir in reference to your subject grievances, custodian M/s Express Industry Council of India (EICL) has informed that no records pertaining to tracking No VR019247575YP could be located at Courier Cell, Mumbai Airport. Airport Sorting Office, Mumbai Airport, Santacruz has also informed that the tracking number does not pertain to their location. You are therefore requested to provide details like-
1) Courier Company
2) AWB Number
3) Flight Number/date
4) Port of Origin
5) Port of Destination
6) Any other relevant document.
Regards-

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Update by Santhosh KJ
Sep 27, 2018 7:17 am EDT

Please find the email ID for further action. santhoshkj_09@yahoo.com

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R
5:13 pm EDT

Yanwen shipment

Order number is UE675169275YP, sent to wrong address. It's supposed to go to Winnipeg but somehow passed right through and is now in Kitchener Ontario. Really need my package to come in and need help getting it back here. Don't know how this happened I checked the order off the website I ordered from Dhgate and it had the right address so it must be a problem on your end

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K
11:09 am EDT

Yanwen the package did not arrive

Dear Yanwen package sender!

My package sent by ebay does not arrive at what your back proof system says is in Hungary. Package number: AB193532585YN. To the address: H-2600 Vác, Kőhíd 9, 1/7. I really want to know when I'm going to sue you.o you really want me to find my baggage? Hi, Robert

Hello!

I have no idea where it was sold. This web site at http://www.yw56.com.cn does not indicate where it was assigned to that tracking number. Also, look after you not to post a mailing address. After that I can not fill the missing data. Please help me find my ebay product.
Thanks in advance.

Hi.:

Robert

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Update by Komócsin Róbert
Sep 24, 2018 12:09 am EDT

Dear Yanwen courier!

My package sent by ebay does not arrive to our Hungarian check-in system. Package No: AB193532585YN. Address: H-2600 Vác, Kőhíd 9, 1/7. I really want to know when to get it. Or do you really want me to find my luggage? Hi, Robert

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V
12:23 am EDT

Yanwen service

Hi
I had booked an order from Ali Express with following details

Order number:
[protected]

Shop name:
FORAUTO Autoparts Store

Receiver address:
Abacus Educational Services, 3C/5, 3rd floor, New Rohtak Road Opp. Liberty Cinema, New Delhi, Delhi, India VISHAL NAVLANI [protected]

The Parcel was handed to

Logistics company:
Yanwen Economic Air Mail(UA106908593SB)

Tracking number:
LP00110043966315

Shipment time:
[protected]:53:44

I am not able to track my package nor getting any status update.

Kindly Help me track the package

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C
2:45 am EDT

Yanwen mail delivery service

I have shipments coming from over there and haven't received items yet The tracking numbers to missing items are: UB336427981YP and UB336421944YP destination to Cleveland Ohio suppose to deliver by September 9, 2018, to location no more updates provided for tracking number since September 3, 2018, Requesting information where missing packages Appreciate reply Thank you

Contact information for response to the complaint
Email address at [protected]@yahoo.com

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J
3:28 am EDT
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Yanwen aliexpress delivery

hello sir /madam
I had order a cap from aliexpress and they sent through your logistics company to Riga. well i didn't receive yet . If you have any contact number of sorting center or delivery company in Riga Latvia, please give. The tracking number is here LP00103349838481
Order number:
[protected]
if there is any progress in the status please let me know through mail- [protected]@gmail.com hope fully looking to thank you

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R
7:14 pm EDT

Yanwen tracking number

Given that so many others share the same experience, I would say that the Yanwen tracking system is a farce. The tracking system says that a parcel I ordered arrived at the destination country post office 4 days after ordering, yet the item has not been received almost a month later. I would suggest that Yanwen consignments are sent via ship, not air.

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7:04 pm EDT
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Yanwen item not delivered after 80 days of transit

The product with tracking no. LP00104621465897 has not been delivered after 80 days in transit.Ordered through Aliexpress and sent from China to India with destination PIN code 781022.No tracking available after it reached destination country.Please help me out!

Tracking details-

2018-07-20
11:09:00
[In Transit]Arrived at INDIA,
2018-07-19
14:11:00
[In Transit]Dispatch Out From Transit,
2018-07-18
16:42:00
[In Transit]Arrived at Transit,
2018-07-11
16:35:00
[In Transit]Arrived at HKG,
2018-07-05
02:14:00
[In Transit]Items Sent Out of Origin,
2018-07-03
07:44:16
Hand over to airline,
2018-07-03
02:44:36
Order information received by carrier,
2018-07-03
02:44:16
Received by line-haul,
2018-07-03
02:44:15
Outbound in sorting center,
2018-07-02
23:51:48
Inbound in sorting center,
2018-07-02
23:37:48
Accepted by carrier,

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I
3:04 am EDT

Yanwen parcels not received (india)

Till date I have not received my parcels, can I know no. of days it will take to deliver — Tracking number: LP00107915731143
Logistics company: Yanwen Economic Air Mail (UA103440524SB) — Tracking number:LP00105384848917
Logistics company: Yanwen Economic Air Mail (UA105806948SB) — Tracking number: LP00105361419683
Logistics company: Yanwen Economic Air Mail (UA105726410SB) —

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M
5:24 am EDT

Yanwen parcel on wish

I have ordered a parcel on wish and still have not received it
Tracking nr:UB160563151YP
My email
[protected]@gmail.com
This is bad service i am waiting since 4 of July 2018 i have tried several times on wish website and i hve emailed them i have told so many people to order but now i will put this on hello peter website and everyone wil know not to use this servise and i wil put it on facebook and all social media

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B
1:38 pm EDT

Yanwen item not delivered

Dear sir/madam,
I have ordered material from China by YANWEN courier service.
Tracking number is LP001052286822754 it location shows arrived at India.
From last 40days means from 25th July 2018.
Please check it actual status & let me know.
My mobile & WhatsApp number is +91 [protected]
Mail id is [protected]@gmail.com
Please do the needful
Please do the helpful.

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C
1:13 pm EDT

Yanwen my items I have not received yet 2 of them ub288992944yp and ub292010007yp

I would like to know where my packages I ordered UB288992944YP and UB292010007YP are at the shipping and tracking on both items just stopped when they supposed to be in the United States are they here and where are they ? I have seen a lot of complaint from people why want you all do something about it what tracking carrier has my items I want to find them ASAP. Ok Charlie Hall.

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Update by Chall1
Sep 04, 2018 1:02 pm EDT

My items are not showing any movement in the last 2 weeks where are they packages UB288992944YP and UB292010007YP where are they? Would like to know?

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Yanwen In-depth Review

Website Design and User Experience: The website design of Yanwen is simple and user-friendly. The layout is clean and easy to navigate, making it convenient for users to find the information they need.

Range of Services and Offerings: Yanwen offers a wide range of services, including international shipping, domestic delivery, and logistics solutions. They also provide value-added services such as warehousing and customs clearance.

Shipping and Delivery Options: Yanwen provides various shipping and delivery options to cater to different needs. They offer both standard and express delivery services, ensuring that packages reach their destinations in a timely manner.

Pricing and Affordability: Yanwen offers competitive pricing for their services. Their rates are affordable, making it a cost-effective choice for individuals and businesses alike.

Customer Service and Support: Yanwen has a dedicated customer service team that is responsive and helpful. They are available to assist customers with any inquiries or issues they may have, ensuring a positive customer experience.

Tracking and Transparency: Yanwen provides a tracking system that allows customers to track their packages in real-time. This enhances transparency and gives customers peace of mind knowing the status of their shipments.

Reliability and Timeliness: Yanwen is known for its reliability and timeliness in delivering packages. They have a strong network and partnerships, ensuring that shipments are handled efficiently and delivered on time.

International Reach and Coverage: Yanwen has a wide international reach and coverage, serving customers in numerous countries around the world. This makes it a convenient choice for international shipping needs.

Packaging and Handling: Yanwen takes great care in packaging and handling packages. They use appropriate packaging materials to protect items during transit, minimizing the risk of damage.

Returns and Refunds Policy: Yanwen has a returns and refunds policy in place for customers who are not satisfied with their services. They strive to resolve any issues promptly and provide a satisfactory solution.

Overall Customer Satisfaction: Overall, customers are generally satisfied with Yanwen's services. They appreciate the affordable pricing, reliable delivery, and responsive customer support.

Pros and Cons:

  • Pros: Affordable pricing, reliable delivery, user-friendly website, responsive customer support
  • Cons: Limited information on the website, returns and refunds process can be improved

Recommendations and Conclusion: Yanwen is a reliable shipping and logistics provider with competitive pricing and a user-friendly website. However, they could improve by providing more detailed information on their website and enhancing the returns and refunds process. Overall, Yanwen is a recommended choice for individuals and businesses looking for affordable and efficient shipping solutions.

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Contact Yanwen customer service

Phone numbers

+86 106 462 1881 +86 106 466 9779 More phone numbers

Website

www.yw56.com.cn

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