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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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R
5:33 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Yahoo! - scam advertisement

Make a purchase from seller that advertise on your yahoo website. Purchase 2 set of the smart TV box from them on 17/05/2018. Upon receive of the products on 24/05/2018, there shortage of 2 items in it. Email to [protected]@bulool.com requesting for the return of items and refund since it stated Items can be returned freely within 7 days after delivery. But...

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5:38 pm EDT

Yahoo! www.ehydroflask.com ad

At the end of April, on or about 04/28/18, I searched Hydro Flask and an ad popped up for www.ehydroflask.com. I ended up ordering from them and just realized it is a counterfeit website.

I've been unsuccessfully attempting to contact www.ehydroflask.com since Monday when I received my order and realized their products are counterfeit. They haven't responded and I'm really frustrated.

Is Yahoo aware www.ehydroflask.com is selling counterfeit/fake Hydro Flask products?

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9:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! mail

Yahoo mail has stolen my property (email account) and is holding it to ransom. When attempting to access my emails today I was met with a page that told me that I was no longer able to access my property unless I agree to allow them to monitor my communications, sell my data to 3rd parties and to allow 3rd parties to bombard me with targeted advertising. I DO NOT consent to having my communications and devices monitored, I DO NOT consent to having my property (data) sold on the markets to the highest bidder and I DO NOT consent to receiving any kind of targeted advertising, whatsoever! I cannot convey my complaint to Yahoo as they do not provide customer services.

"our technology automatically analyses your communications, including emails. By selecting 'OK', our technology will also analyse your communications to provide additional email features, like deals when you travel, and tailored content and ads across our network."

I DO NOT CONSENT TO THIS! This is Nazi style, big brother monitoring and I want no part of it! I cannot even log into my account and deactivate it without agreeing to these terms! I want property restored and my data safe and 100% under my jurisdiction!

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8:34 am EDT
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Yahoo! e-mail

I am being prevented from accessing my email account [protected]@yahoo.com in the absence of giving the new t&cs the OK and that I am not inclined to do. Further even the links in the t&cs (e.g. feedback) do not appear to operate in the absence of the OK.
I need to be able to access the account in order to transfer relevant data out. An early solution needs, please, to be found e.g allowing me say 28 days access to simply transfer the data out. I have described it as Law & Civil Rights but?
I can be contacted via [protected]@hotmail.com.
A copy of this complaint with your response is hereby requested.
John Simon.
24.05.18.

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5:14 am EDT
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Yahoo! yahoo mail

24th May 2018

The new privacy statement released by Yahoo Mail, which it claims is in accordance with EU law changes, is in fact not at all in accordance with the GDPR. Yahoo mail should be offering an opt in for marketing, not a very complex set of hidden opt outs.

I fail to see the point in updating it, if it is not in accordance with the law, it almost seems as though they've used the law change as a tool to make you accidentally accept them sharing your details with dozens of companies, somewhat underhanded.

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11:47 pm EDT
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Yahoo! diecast car not delivered.

I ordered a diecast car from diecastdepotshop.com on 5/11/18. The order number is diecastdepotshop - 41057. I received one email stating that my order had been "confirmed", other than that, I've heard nothing from them. I have emailed them numerous times to no avail. No response at all. Diecastdepotshop is located in Gainesville, GA. Their telephone number is [protected]. Any help would be greatly appreciated. Thanks, Ray

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3:33 pm EDT

Yahoo! feeds

I would like to go to my yahoo mail without seeing constant, never ending, continual Negative Stories attacking President Trump. He has done some good things, but I have not seen one good thing mentioned by yahoo news. That tells me one thing, they are witch hunting also.. Stick to the news yahoo, not gossip! Half of the news feeds you post are exaggerations, half truths, lies, nasty, bullying, belittling, gossip.. Seriously, go back to the way you used to be and have some character, integrity, honesty!

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Jeff Pinkston
, US
Jul 28, 2023 10:43 am EDT

You are spot on.Yahoo has become the National Inquirer of internet news.I've sen better writing by third graders.

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G
11:02 am EDT

Yahoo! yahoo sign in

Why can't the sign in procedure to my account be streamlined? I have gmail and yahoo mail and, with gmail, I sign in with one page and yahoo I have three pages to click on to sign in. I do not use a smartphone but I'm sure anyone who does would appreciate the streamlined sign in. I use a shared computer so do not like to leave my account open. Please make this easier for us.

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Update by g m
May 22, 2018 11:03 am EDT

Thank you for taking the time to reply to my complaint.

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eric holveck
, TH
May 24, 2018 8:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i am nanar747@yahoo.com i was disconnected while i was at work this morning i just find out and can not connect anymore with my account get my mail etcetc...how come you guys di this and no inform me before i was going to be cut for whatever reason?
i hope you can reconnect me ...i do not have a phone number you can send message with password because the number you have from me is very old...
i just recover an old email you can send me a recover number at ericholveck@outlook
thankyou

eric holveck

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E
eric holveck
, TH
May 24, 2018 8:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

hello i am a customer with yahoo maill for many years i was working in china now working in thailand i used my mail account this morning before i go work ...i just got back and you guys close it i can not access this account how come from morning to evening...you close people account not let them know before ...i need my mail account i need to work with it amost every day ...how can you do that?//
please reopen my account nanar747@yahoo.com
thank you i have a thai number 66 [protected]

i do not have another mail address you can send recovery number and the phone number you have is long time ago
thank you

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L
5:46 pm EDT

Yahoo! yahoo news choices

Why does yahoo choose to put so many animal abuse stories on the news site. It's disgusting and serves no genuine purpose? Additionally, the few actual news stories are repeated numerous times on the page and are completely outnumbered by the "sponsored" click bait headlines. How can we make you suck less? I love the advice I received when attempting so submit my complaint. It requests that I not use CAPS and be polite. Can I ask the same of you and stop bombarding your readers with nonsense?

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4:41 pm EDT

Yahoo! frequent problem of downloading attachment from yahoo mail

Good Morning yahoo...!
Please note that, last 12-14 years I am using yahoo email facility. but now days frequently i am facing the problem while downloading any attachment from yahoo mail.
it's happen with me all the time when i have urgency of that document.
hence, I request to yahoo technical team to pay the attention on my complaint & try to resolve the problem if Possible.

Thanks & Regards,
Ajay Jadhav

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2:50 pm EDT

Yahoo! is your block option for email not working? I will go to the media about this.

Junk mail has taken over my email box. I am getting almost 400 advertisments per day and I am also requesting everyday that these emails be blocked, so, why are you guys not blocking these email or is your block option broken. I am starting to believe that you guys may be the ones releasing our email addresses to these companies or you are probably selling advertisment to advertise into our email.
I will be contacting the media(CNN, MSNBC, FOX) about this. You guys are doing the same thing with our confidential information info just like Facebook. I have had it. My email address is [protected]@yahoo.com.

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1:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! recover yahoo password

Good day to you,

I sent to yahoo team 3 times the request for help me to recover my email address

I need to get back my email account which I had been using for long period. All these while I was using my email so I got no idea when I had chose the account key sign on method which i clearly remember my password.
please, I don't have secondary email active in my yahoo account.

[protected]@yahoo.com

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10:10 pm EDT

Yahoo! yahoo mail

Good day to you,

I must get back my email account which I had been using for more than a decade now.
All these while I was using Yahoo mobile apps to check my email so I got no idea when I had chose the account key sign on method which i clearly remember my password. My mobile was spoilt beyond repair and I have changed my contact number. Can anyone teach how to get back my account has all my precious mails in it.

Thanks

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4:05 am EDT

Yahoo! some email

Dear Team,

I received an email from [protected]@dundee.ac.uk, below is what I received;

"Sub: Account-closure! (MAY 2018)

Dear [protected]@yahoo.com,

Your Mail version is outdated,

Failure to Upgrade to the newest Yahoo Mail 7.1 now will result to permanent account closure.

According to provision 17.9 of Terms and Conditions, Yahoo may at anytime terminate its services for accounts.

To upgrade follow the link below and accept our new terms and conditions.

UPGRADE NOW

Thanks,

Yahoo! Mail Team

The University of Dundee is a registered Scottish Charity, No: SC015096"

After I clicked the upgrade now, it took me somewhere and all my email was unread and became read in 2-3 mins, I suspect whether the address has been hacked .. kindly let me know the status.

Regards,
Hafsa Salamdeen

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5:28 pm EDT

Yahoo! my mail site isn't easy to use

Something has changed I can't find a way to access my contacts or add a contact? When I receive a letter I have only one reply button when that is gone I can't send another, If I want to reply to the same person same thing if I want to forward a message once the button is clicked the ability is gone forever. I could be wrong but I seem to remember all mail contacts be automatically recorded and accessible. When the return is available there is less chance of messing up the resend with an incorrect address.
Also I need to change my recovery phone number and can't guess how to do it!
I hope you can help?

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4:08 pm EDT

Yahoo! no spam control protection!

I have been a Yahoo user since 1998. And I think it sucks how you have turned your spam protection off and have refused to offer us users any other protection, in spite of our many complaints.

Just wanted you know I have rejoined your competitor and I have spam control protection and more. I'm so much happier now.

Thanks for being an absolute jerk Yahoo!

A. W. St. Clair

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6:11 pm EDT

Yahoo! mercedes benz / daimler advertising in yahoo.com and via other partners

Mercedes Benz / Daimler are selling hidden the engine defects worldwide, causing accidents and deaths :

https://drive.google.com/open?id=1pj37GDOjJy-9j65ehVE6fwrNuwa9RgZY

https://drive.google.com/open?id=19K_wXryDVHrWQOOk7vtEzePSUFGXi6NW

https://drive.google.com/open?id=1qgoPiCRyL2MmDfpRF4KXa7RzgtAjGnZq

https://drive.google.com/open?id=1L6eEGv0Uqn62RTRYFTYpFNBCwbUVPgTN

https://drive.google.com/open?id=17c7_wSw03sS_sW0e75aHLOYw57rgnaiQ

Mercedes is conducting false advertising with hidden dangers - yahoo becomes an accomplice to this falsehood advertising . Many vehicles have shut off on the highway causing near disaster or have caused deaths. My case was similar on the highway. Further Mercedes and Daimler who usually deny everything are one of the biggest corruption practitioner on earth and are also closely linked with Former PM Najib of Malaysia :

https://drive.google.com/open?id=0B7Pr3c_jt2ygMWdLckFzbnN6SklWU0hYcUZmUjRBWW00cF9V

while these dangers have been addressed in the USA by the Judge and recalled in the whole of USA, Mercedes and Daimler are still cheating people in Malaysia and other Asean countries in relation to the same defects "timing chain. sprocket, shaft, tensioner" in other vehicle mercedes benz models.

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2:53 pm EDT

Yahoo! can't open because of security code

I am asif, my yahoo account is [protected]@yahoo.com, I don't understand why I can't open my account. My another yahoo already can't open so... Alll is problem... Please remove the security what so ever... I can't open... Or... You can link with my another gmail account. [protected]@gmail.com, or my number. [protected]... Please... My actually account is link with my face book account... I want to open my old yahoo, but never can access... Please help... Help user yahoo, also can't help me anymore... Please...

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5:49 am EDT

Yahoo! yahoo mail

I tried to recover my yahoo mail because my phone number it's lost from 2 years and I don't know my password from that time and I just changed my phone and acc is lost. I called your helping customer service and they asked me for 50 pounds charge for recover. That supposed to help a customer not charging a huge amount for your private account wich you using from more than 15 years. I want you to do something to help me very urgent all my datas from bank and work plus rest of other accounts are saved there! this is so unfair!
[protected]@yahoo.com is my acc
[protected]. if you can help and contact me you will save my private datas. I need that the most! Thanks.

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10:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! longtime customer of your news and homepage

Yahoo,
I have been a longtime user of your Home Page and news platform. The vast amount of news covering different events is what has always kept me as a customer/viewer.

However, since 2016 your content has changed for the worse. The news content you posted on your home page and news feeds went from APOLITICAL/balanced to extremely liberal and left leaning.

This change of content and biased viewpoint is very disappointing. If politically opinionated articles continue to be posted on Yahoo.Com could you please cover all viewpoints. It often seems like Yahoo is a proxy for the Democratic National Committee.

A Concerned Customer

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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