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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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F
12:35 am EDT

Yahoo! racism

I typed in a search and their top searches was the most racist thing I have ever seen. Yahoo is well known to be a liberal biased company, but this is unacceptable. I want this to be handled like other stories. I want the leaders of Yahoo to acknowledge they push this narrative for their agenda. They should post a warning that they support biased liberal agendas and hide conservatives point of views.

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3:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! my account has been hacked and someone has been messaging all my contacts asking for money

since today morning, IST everyone from my contact list has been calling me up that someone from my name has emailed them asking for a certain amount to be transferred to his account.
he has even deleted all my emails and folders together with drafts.
my contact list seems to be empty. and nothing is working.

i would want an immediate and urgent help.

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M
9:12 am EDT

Yahoo! horrible news feed content about animal/human abuse

I have always used Yahoo as my homepage to open my computer. It used to be be great to catch up on the news before I start my work day. NOW,
I am sick and tired of the majority of the stories you show are about abuse of animal/children/adults! These stories are disturbing and there is no way to report them or change my preferences. This needs to be addressed!

Most of your news feed now reads like a grocery store tabloid, I'm just waiting for the story of "An Elvis Impersonator from Mars impregnated my hamster".

Get with the program Yahoo before you lose yet another customer!

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L
5:19 am EDT

Yahoo! click bait and fake news

When we are on our email page or any yahoo page there are constant side ads that are completely untrue news statements. E.g. Sweden adopts bitcoin as national currency, and sometimes sugesting people have died that haven't.
It's very irritating and whoever is allowing this to happen should be ashamed of needing to resort to such low behaviour which highlights everything that preys on the innocents on the internet. No wonder people are starting to use the Dark Web!

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S
11:59 am EDT

Yahoo! yahoo news

Is it possible to augment what I see when I go to yahoo.com? Your news stories are getting worse and worse, i feel like it's becoming a tabloid mag.

Your stories are just nasty and shocking...I feel I do a good job on not selecting them but they keep showing up. I don't see a way of telling you that I don't like the post, or want this organization banned from what i see.

At this point I'm searching for a new news source.

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G
12:33 am EDT

Yahoo! my yahoo account refused to open

this is my account address "[protected]@yahoo.com
my name is Gakbe H. Gowok
my password is : rotkang10
my mobile Number is: +[protected].
my country is : Nigeria
my state is : plateau
I reside in Jos the capital of plateau state.
my date of birth is :[protected].
I use this account on my facebook user name.
please help me to recover my yahoo account. thanks

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Update by Gowok
Aug 09, 2018 12:49 am EDT

503 SERVICE TEMPORARILY UNAVAILABLE. this is what I see on my page when I open my account. please help

Update by Gowok
Aug 09, 2018 12:41 am EDT

this is my account address "gakbeharunagowok@yahoo.com
my name is Gakbe H. Gowok
my password is : rotkang10
my mobile Number is: +[protected].
my country is : Nigeria
my state is : plateau
I reside in Jos the capital of plateau state.
my date of birth is :[protected].
I use this account on my facebook user name.
please help me to recover my yahoo account. thanks

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Y
12:32 am EDT

Yahoo! yahoo mail

I accidentally sing out of the Yahoo account, when I want to log in again, I have to verify the Yahoo email with the phone number. whereas I cannot access the old / old telephone numbers.
I asked Yahoo for help so that I could access my email with just a password. not with account key. I tried to deactivate the account key but it didn't work.
this is my email: [protected]@ymail.com

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R
1:58 pm EDT

Yahoo! fraud

I rochelle lee didn't request a deactivation on my account yesterday aug.7, 2018. I didn't even go into my yahoo account yesterday. This is the person who sent this information to me. "the yahoo. Accounts" [protected]@klikbca. Please investigate this issue. I have my account protected was a text me security code before I can open it. So whoever is doing this is causing a problem with yahoo customers. I copy and paste it in my complaint from my spam email.

The yahoo accounts
To:
[protected]@yahoo.com

Aug 7 at 11:06 am

Hello [protected]@yahoo.com,

This is to inform you that your request on: 08/062018 2:23:24 p.M. To remove your account [protected]@yahoo.com from yahoo server has been approved and will initiate in one hour from the exact time you open this message.
Regards.

Ignore this message to continue with email removal or

If this deactivation was not requested by you

Please reply us.

Regards,
Yahoo

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Update by Rochelle D Lee El
Aug 07, 2018 2:01 pm EDT

Beware of someone trying to request deactivation on your yahoo account.

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J
8:19 am EDT

Yahoo! yahoo news page

I'm sorry! But I really do not like your one sided liberal anti Trump news every day that I see when I go to Yahoo to sign in to see my e-mail. New is not suppose to take sides. I remember when that was the way news organizations in the USA acted. Dan Rather tried to take sides on politics one time, and got fired for it. Please do not take sides on politics. Not all of your customers are liberals.

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J
11:50 pm EDT

Yahoo! where's our privacy? weak security

I am complaining about people trying to blackmailling/threaten me after knowing my password of an account, how should I track him / her back and I need to know how did he able to access to sent me an email of threaten so easily? what happened to your firewall of email and security? wheres our privacy? a person trying to threaten me and asking for cash about $3600 or he/ she will sent whatever pic he/she has on his/her phone/laptop and this is making me outrages which is why your firewall is easily be access or broken to allow these kind people access to Yahoo. your firewall/security of Yahoo is broken fixed it quick or your company will be done for.

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I
10:37 pm EDT

Yahoo! all the email address under "yahoo" is rejected (failure sent)

Subject : URGENT
Hello Yahoo Team,

Let me introduce, My name is Ina Agustina from PT Indoexim International.
Our company located in Indonesia. We have an email [protected]@indoexim.com and [protected]@teakicon.com is being problem. All the email address under "Yahoo" is rejected (failure sent) as per attached.
We have a difficulty to send or reply emails to our Customer.
Thus to be informed accordingly.

We hope to hear from you shortly.

Regards,
Ina Agustina

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T
1:35 pm EDT

Yahoo! yahoo account recovery system difficulty

Hello, I am writing your company today to make a complaint and give my overall review about accessing my yahoo account. I think the new account recovery method is a very time consuming and horrible idea. The fact that we as users are having to receive a message in order to gain access to our accounts is beyond insane. Majority of the users who are utilize Yahoo for personal or business purposes would agree that the old method of just inputting our personalized password is easier and saves less time. For example, If I work in a office setting and I may need to gain access to my account to check my daily mail (and some jobs require that you donot power your phones on or utilize them on the job) ; I will not be able to do due to my job's policy. I am requesting that you all bring the old method of logging into My Yahoo Account back and make daily users of Yahoo lives much more easier, such as :mothers, business men/women, corporate america, and consumers all over the world.

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J
11:03 am EDT

Yahoo! zoom lens for smartphone from gadget supply company.com

Hi, I saw this ad in Yahoo webpage selling this Zoom lens for smartphones. I made the purchase on 6/20 and got the confirmation letter with the order number. After almost a month did not receive anything so I sent email to [protected]@gadgetsupplyco.com with no response. Sent 3 follow-up letters still no reply. Tried to call them but the phone number doesn't exist. Suspect this is a false merchant. Can you help me to get my money back? Thanks

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B
B
bluez_sky
, CA
Aug 01, 2018 3:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The same happened to me. I order a drone from the Ad in Yahoo webpage on July 21. After I ordered, I was trying to contact them to make small adjustment to the orders. I have sent many emails but there was no response. I called them many times, but the number listed on their webpage is invalid and cannot be reached. After one week, I receive a confirmation email saying "the order is on the way" with no tracking number and shipping company name. I then sent them many emails to ask for the information, but it's completely quiet. No response. I suspect this is a fake company.

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B
12:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! mail

Why is it that no one can help us recover our account? Can't talk to a human... but there is a such thing as a yahoo headquarters! Wtf do y'all do all day that nobody in that building can answer phone calls or emails? I need my [censored] back! I called some random number ppl suggest and it was someone in India! Did y'all sell this company to foreigners! I need my yahoo to get back into my MYSPACE where ALL MY MESSAGES ARE FROM [protected] and I need it for a custody case and literally no one can help! I was just in my yahoo AND MYSPACE in 2017 or 2016 not here it is July 2018 and I can't get into anything that has to do with my yahoo! I need some help! If y'all can't help ppl then yahoo needs to be shut down and sued for letting ppl in other countries hack our [censored] and not help us get it back u are contributing to identity theft! I should open up a lawsuit! Because this is [censored]! Ppls personal info are all tied to this [censored] and no one at the headquarters building can help? No one? What are y'all getting paid over there in Cali to do? Rip off Americans and sell our [censored] to foreigners! Help or lawsuit y'all choice!

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G
9:46 am EDT

Yahoo! [protected]@yahoo. gr

I create an account about 15 years ago. My password was abc123... That simple! You made an upgrade telling to set a more complex password... I don't remember what password I set.
Now i'm trying to recover my account with whatever method you need.
I'm willing to give you a new mail account on gmail to send a verification code or to give up my phone number to send an sms or even talk to me, or give you my police id number but there is no option for none of these!
Please mercy!
Next time you'll choose to change your policy i'll go through this again?

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A
9:42 am EDT

Yahoo! my display name on my outgoing mails

My name is Patricia Ikponmwosa-Amadin. I have been using yahoo for years. But i do not understand how come when i end mails from my email address, people tell me they receive my mails from a certain UBA REFERENCE or UBA ALERT as the sender rather than my name. Its getting embarassing. Kindly look into this and revert pls.

What i mean is that the display name on my outgoing mails is not mine and i have never filled any form indicating that i am that person or that i know that person

If there is anything that can be done to restore my name back to Patricia Ikponmwosa-Amadin, i will br very grateful so that my recipients do not begin to see me as a scam who has a reason to hide their identity

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Y
1:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo news

Why is it that every time I go onto Yahoo to check a news article with a video, I have to scroll down pages and pages of absolute crap to stop another video that has started playing prior to the video I am trying to watch and ultimately drowning out the audio on the video. Then after watching the chosen video without interruption from the other crap that started playing prematurely, I want to check the comment section, but Yahoo, in it's infinite wisdom sends you to the next article that has nothing to do with the original content. Get your [censored] together you bunch of Donkey Raping [censored] Eaters

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M
3:33 am EDT

Yahoo! unethical behaviour

Yahoo Comment Moderators:

1. EXTREMELY BIASED, Deletes comments when another user gets bent all of shape when called out on lies and fake information pertaining to LIBERAL propaganda.

2. NO NOTIFICATIONS VIA EMAIL that action has taken place against a User.

3. Pushing an UNETHICAL AGENDA!

4. Proceeds to spam User's email account with Spam/Junkmail in response to opinions Yahoo employees disagree with

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S
7:27 pm EDT

Yahoo! news

Why are news headlines being twisted? A Yahoo UK News story adapted from the Guardian was given a new headline that emphasised Trump as taunting protesters, making him the central actor in the story: "Trump Taunts Protestors from Gulf Course".

The choice of this headline empowers Trump in the situation. Surely a better headline would have been "Trump Taunted by Protestors".

Does Yahoo News have a pro-Trump agenda?

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J
12:51 pm EDT

Yahoo! adverts

2 weeks ago I notified you that I no longer wanted to receive any adverts from a company called Jet2 holidays . This is because I have had a very unpleasant experience with them and as a result have under no circumstances any intentions to ever use them. Today despite me notifying you of this another ad from this company appeared on my home page. This I find insulting and demand an apology. Should this not be the case I would have to alter my home page
Mr Vincent
[protected]@btinternet.com

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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