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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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A
5:33 pm EST

Yahoo! I can't access my email

Hi I have an email ( [protected]@yahoo.com )
I forgot my password and so I'm trying to recover it but the problem is that when I'm asking to get a code it says will send the code to the same email I trying to recover, , , how come if I can access the email already why I trying to recover from the start why I can't use my phone number or another email or something else, u want to sent recover code to the same email I try to open

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5:25 am EST

Yahoo! marketing & junk mails

I have been with yahoo all my adult life, I use yahoo for my business & personal use, but recently about one year I have been getting marketing & junk mails every day & I can't stop them, the more I try the more they reappear, I send them to my spam box but it is useless .I really am sick & tired of these emails, they are always of the same format but different contents & different messages. What is the point of spam box anyways if it does not stop them.
My emails are :
[protected]@yahoo.com & [protected]@yahoo.com
can you please urgently do something about them or I will change may account because my gmail is very secured & don't have problem with it

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S
Sulphur7
, US
Jan 19, 2018 9:11 am EST

Just use gmail.

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G
1:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! my account setting

I have being using your Service since long time. I'm satisfied with this and inducing others to use, but unfortunately I have lost my YAHOO Account named [protected]@yahoo.com
Briefly I will say that recently got Reset my Mobile Phone in which my Account was in Operated,
There for found the Option from Yahoo Account that Checked your Account Key on your Account.
I understood that my Yahoo Account will open on PC but there was option as same on Mobile,
I was advised to go on your Alternate Account (MSN) on mention of our Opening Account Form,
From that Time I had been using Your Yahoo Account and I don't used other Account till now. Because of it my all Data ID and Password forgotten.
You please may Check all my ID's Detail which I was filled in your Form then started Your Yahoo Account,
It's my request, Now do anything to open your Yahoo Account for my sake.

Your Sincerely
Muhammad Asif Khan

DETAIL
Yahoo Account : [protected]@yahoo.com
D.O.B : 19th June 1974
Nationality : Pakistani
Mobile # : [protected]

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B
10:01 am EST

Yahoo! re: bulk porn mail

Posted: Dec 12, 2017 by Beverley Watson
Subject: bulk porn mail

Will you PLEASE do something about the level of porn emails being sent through yahoo. It's got MUCH worse recently, I have had over TWO HUNDRED in less than a week.

Main culprits are:
http://www.freehookupeasy.com
http://www.hookupeasytoday.com

Clearly the same company.

I'm sick of being offered things by Canadian Pharmacy as well, to say nothing of all the supermarket vouchers and iPhones I have supposedly won as a valued customer.
How are these people getting my email address?

And is there a way to block these so they don't even get to my Bulk Mail box?

Updated by Beverley Watson, Dec 17, 2017
The company has now changed its name...

To Stop getting our newsletters click at the link:
http://www.findsexdatetoday.com/unsub.php

Click this link, and stop getting emails from us A3qrZO_Zgu5kjDIxlakhWcwbGwuHNQTpUwAKMJAYY8w

Do you actually read any of the emails posted to this page?

Complaint comments Comments (2) Updated: Jan 11, 2018 Complaint country United Kingdom Complaint category Other

Comments Sort by: Date | Rating

N 9th of Jan, 2018 by Bruce F +1 Votes

It's crazy that I mass-Block and delete dozens every day and even more show up later. Unsubscribing is a joke.

Blocking and Deleting these mass emails doesn't help because they have fake email addresses. Do something!

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1:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! my antivirus says u r infected when I try to read yahoo news

What is goin on here..I hv Yahoo as my home page because it is real good but now I am hvin 2nd thoughts..I bring up my home page n it disappears with an error problem loading page n then my anti virus brings up a window telling me they hv safely aborted connection to xmlplaimedia.com because it was infected with HTML:redirME-int[trj]..Here r the details of that..xml.plaimedia.comnlp/index.php?s1:c071017ydxsuofe4aa&KW=4444444&url=http://s0u.kiho.gdn/...What the hell is this all about?..It just started and only comes up when I bring up my Yahoo home page..I hv plenty of protection on this computer and it catches everything n mega scans r all clear so if this keeps up it leaves me no choice to Boot anything that I hv on here to do with Yahoo n find another home page..TOO BAD if I hv to do that...TY Diane

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7:38 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo email

Hi,

I am an account holder on yahoo email in India. I have seen a problem after logging into my yahoo email account. Let us say I have 10 emails in my account and I want to delete 5 of them. I have click on the respective check boxes of these five emails. Then accidentally or intentionally if I choose to open either of selected or non selected emails. Then all the ticks for the 5 selected emails disappear and I have to tick the check boxes again and be careful not to click on any of the subjects of either email. Imagine if someone has selected 50 emails for deletion and if he clicks on the subject of either of these emails . Then it is so irritating to tick the check boxes of these 50 emails again. I feel if the emails have been ticked and user decides to open a ticked email. Then the tick only for that email should be removed. If the user chooses to open any other email apart from these 50 ticked emails. Then the tick of these 50 emails should be retained. I have experienced this multiple times and it is very annoying to me as an user. For me this behaviour is a bug. I do not know whether for Yahoo it is a bug or a feature.

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12:45 am EST

Yahoo! comment board censors

Article: Congressional Black Caucus chairman: Trump's slogan code for 'make America white again'

Comment:
Patrick M33 minutes ago
[censor] suck

This would never appear on most comment boards. I assume that the censor agrees with the remark. When I attempted to complain via flag, I was blocked by "error has occurred."

I urge you to fire the censor.

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10:57 pm EST

Yahoo! yahoo mail... ads keep popping up on right... so annoying ready to quit yahoo for good...

that right column with ads there that block being able to read the email completely... and when you click to remove it...its only for a few seconds so you have to keep clicking and clicking it... dont you have anyone working there that thinks like a customer instead of how to get more revenue... of which you are continuing to lose anyway cause you site continues to have multiple problems...OH excuse me... you can apparently get the ads removed permanently by blackmailing your customers ...have to make yahoo the default search engine... nice...

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5:53 pm EST

Yahoo! mail

So I made a yahoo email account as a second email but I rarely used it. I made an instagram account with that email but when I forgot the password, I tried to reset. But then I found that even after I logged into my yahoo account I was unable to access my mailbox. This has been going on for a few months now. I just want to be able to reset my instagram password. Please fix this.

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11:01 am EST

Yahoo! yahoo mail

i am not able to do anything but read my emails, i can't delete, or respond or compose and e-mail. this has been going on for days. how do i fix it? today is 1/11/19, and, why is it that unless i write a whole lot more, you guys won't help me? i can only look at emails, i can't respond, i can't delete, i can't do anything with my emails. enough characters?

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3:39 pm EST

Yahoo! the news website

Hello,

I find it completely annoying that in order to read an entire article I have to click on "read" to finish the article.

Every time you click on a news story, it only gives you a paragraph. Then you make us click on something else. It makes me stop reading anything on your site.

Even this is frustrating. I made my case very simply, but you made me use more words than you really needed. Who's to say that you will even read or care what I think.

Why, oh why, do you make us do that!

Thanks
Denise

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B
3:38 am EST

Yahoo! login issues

Help me, I cant log into my account. I remember the password, but it keeps insisting I use my old phone no. To log in, which got stolen and I dont have access to it anymore.

Please how do I resolve this? how do I log in with my password once again

thank you.

The account in question is: [protected]@yahoo.com

please send a response to : [protected]@gmail.com

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T
Theo Haralambous
, CY
Jan 17, 2018 1:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

FOR A MONTH now we have difficulty loging in to yahoo the last 3 days it is worse than ever

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C
10:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! choice home warranty email

Choice home warranty's/ chwplan.com email spam shows an unsubscribe link that just loops back to its advertising not allowing you to unsubscribe. This should be illegal! If you have a link to unsubscribe it should allow you to unsubscribe! I also do not like yahoo's complaint site that says my complaint wasn't long enough and may not be investigated! Makes me want to drop my yahoo email account. Why does my complaint need to have more content? Are you protecting these spam sites? Do you feel like your customer's are the problem when they make a complaint? Is costumer service really your priority? Do I need to complain to the FCC or research what agency I need to complain to to get results since you now wasted my time making sure I had enough words in my complaint to make you take it seriously?!?! Fact is I should just drop my yahoo account because I know you don't care! Why do I have to write an essay to get you to fix a spam email?!?!? I've decided to copy this so I can paste it and resend it every day until you are as annoyed as I am about spam!

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B
8:19 am EST

Yahoo! yahoo account

My account [protected]@yahoo.com was hacked today 5th January 2018, my password was changed, recovery email changed. i cant have access to my account completely. I need your help in any way to recover the account. my alternative email is [protected]@gmail.com. My phone number attached to the email was [protected] before it was changed. Kindly assist me to recover the mail.

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11:23 am EST

Yahoo! yahoo customer service ask me to pay £200 to install my email security

I called this number: [protected] at 16:30pm 04/01/2018, telling them I had an error code: temporary 9. A guy asked me to pay £200 to secure my account. When I refused, He said, I am not the only one who needs to pay this amount, billion of yahoo users has already paid. I then said, let me think about it, and he told me he can't do any help, as I needed to decided right away.

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8:26 am EST

Yahoo! emails received

Why does it always (99%) take SO LONG to send pictures from my Samsung phone to my Yahoo Mail Acct.?! This shouldn't be! Very frunstrating! Didn't use to have this problem a couple yrs. ago! Sometimes takes hours to get pics sent over, and sometimes it takes 1-2 hrs. To just get PLAIN EMAILS to my Inbox! And, to tell someone that their complaint is "too short" and may not get resolved in a timely manner?! Very POOR customer service from Yahoo! Ridiculous. I'm very unhappy with Yahoo right now. Friends have had this same problem (listed) that I have, with yahoo! Is this Long enough now?!

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2:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo email

I was typing an email in my yahoo account when suddenly the screen took me to a signin screen. Occasionally yahoo asks me to sign in again. (Would be nice if they did that after an email was sent, not in the middle of typing one, but whatever.) they asked for my id and password. I gave it. Then they said there was unusual activity and they were locking it for my protection. They won't unlock it. All of my information I have saved over the years (Since 1996, over twenty years) is gone. I had legal information saved in folders. Gone. "for my protection." the link they give to unlock and change my password doesn't work, because they say the information doesn't match what's in their records. Well, I never asked for my account to be locked for my protection, and i'm sorry if whatever information you have from 1996 doesn't match what I use in 2018. I just want my account unlocked. It shouldn't be that freakin' hard.

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8:59 pm EST

Yahoo! internet portal

doesn't take much to figure this problem out, just go to your yahoo home page and try to contact someone at yahoo with a problem. nothing but an endless loop of BS. no possible way to contact anyone. i'm trying to find out about a possible security issue and there is NO POSSIBLE WAY TO CONTACT ANYONE. pathetic. but i guess a one time loop program is WAY cheaper than paying a human to actually try and resolve an issue.

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8:34 am EST

Yahoo! yahoo in general

I am so tired of pulling up yahoo and all you see are anything and everything fake news. It is like no one who works for yahoo, even Mark Cuban, has a life other than to alway portray bashing news against Trump. All of your stories regarding Trump are fake news. Yahoo takes someone's story and edits them to appease themselves. Stop doing this as it will eventually take you down with CNN (Clinton News Network). Get a life and move on. Trump is our President and when I keep hearing this garbage, it convinces me that we have the right man to do the job in office. Keep it up as all it is doing is boosting more support. Whomever posts all of this stuff, which is probably several people, have serious hate issues which is what the liberal democrats are all about.

Lisa

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5:27 am EST

Yahoo! yahoo fantasy baseball cheating

I believe an individual who was in my fantasy baseball public league for the 2017 season cheated and as a result his team won the championship. I looked at his fantasy sports profile and he has been winning leagues consistently. In our league he made trades with one other team 12 times throughout the season but no trade with any other team. I did a fantasy profile check of the team he exclusively traded with and BINGO, that team has been in several of his other leagues. He's not real good at it as he uses the team name JP1 or JP2 and the other team uses the opposite name JP2 or JP1. The 2017 league was Public League 1649 and the two separate email accounts involved are [protected]@yahoo.com and [protected]@yahoo.com. I believe the same person is using the two accounts in order to cheat and not just baseball, but other fantasy sports as well after looking at both sport profiles and seeing that one team does very poorly and the other wins consistantly. Fantasy Leagues should be fair right? I'm not sure what your policy is regarding cheating but myself and many of my friends and family play fantasy sports on a regular basis and I'm pretty sure cheating is not welcome by those that participate. Thank you for looking into this matter for everyone who just might have this individual in one of their fantasy leagues. Respectfully, ~William Crabtree

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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