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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

ComplaintsBoard
A
5:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! send emails

Dear Yahoo,

Imposible to send my messages since 2-3 days ago ...
have tried many times but in vain ...
my message contains 30 fotos, all of very few KBs,
let' say of 320 or 350 KB ...
after pressing "send" it remains in my "rough"
notebook ... after closing my computer, next day
the message is kept there and waits for me to open
and resend and refail ...
It is not the first time to use this process ..

The note that comes to me, in a white square, is :
"sorry, there is a problem with your yahoo mailing"
or so ...

Is there any problem with my account indeed ?
I don' think i am doing something wrong ...
If i do i apologise in advance ... if possible
please check and let me know ...

Thank you so much

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R
5:25 pm EDT

Yahoo! scam email

Yesterday an email poped out on my phone’s screen and I was bothered then when I saw it at a glance about deactivating my acct and it came from yahoo. It so happened that I just remembered that email just now so when I checked it I realized it that it’s a scam. As you can see on the attachment, it says that I have to update my email giving something like html to open to update my account or else my account will be deactivated. Pls allow to review my complaint, this might be able to help other yahoo account user. I know you can do it! Thanks!

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3:10 pm EDT

Yahoo! email refreshing issues

When accessing a Yahoo email account from Google Chrome, every time you try to refresh the page (either by clicking the refresh circle or by pressing 'm') the account time-outs and you need to log back in. Oddly, it does not do this is you refresh chrome (by pressing fn f5 for instance). I've been testing this extensively for the past half hour and it boggles my mind.

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11:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! I received this fishy response to an email I received this morning.

KIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s2048; t=[protected]; bh=Stert5sCjbXnAszm8+2JDeLNp1HD7S0sdJOqnrnml8g=; h=Date:From:Reply-To:To:In-Reply-To:References:Subject:From:Subject; b=Gv9PxJR4AOwt6h5wFSPsWssnGx8+5m5u2yP12nwMv5pkt5y9t4ecBNBiaUREYh7LxabqEvgIutv/QbWP57slVs8+Pp5KVO5CYFSzsbl9NnjJX5yU4eub7yjkHJgq7wk/Vb1ndCKmT/eRoPIk0vde8Apn2SHGLUi8XprlcuEm96IpANdTyoKYQj45Xy0yY9rrr1BwbHpEl6KNgpl1gXNHXDUl0tkQRdkP3/dXJbED+liC1pbHBQPm4KRJXPixHYD+eKMSzqxDx4gsb/Yp6M3xRjsTM2WxFkt0TpCU60mE0GStxAGFRz88K/3uAJt7K6mPhWAMVWyof+M7wvDjAM9jSA==
X-YMail-OSG: pONLzH8VM1nZKcFjkl55_NyjLdFhhn68E45X_Gx1Fij2Ft4pQN9qtjs.iMSWI75
DJfgtuKY9nIw_v8D5dbxQBwwWtj_3SSwhUsEj9YVuf7js5Waq65ZMrkmiozX6Z9uMjblWXc5iEHZ
ICcCVHBi1l1QV2imqD06boYHYsawE14mk6PwvedcXY7cB9a4QLNN.TcJWMi3Gs_a7Np_BqnAGZbO
8r1V.1Z0VfCuBK_8SgDx_tRz0HZutPYWhuEP_RBiV9cIBLSKh8mYDgpHrNFtsSLbkVw3x_ANJS05
DGpqsFgJ8LEGknGwdnnpVHHC7OSCfSg6oGildrj0W.XfTNMzAxgFe9RPYAQGBIHERdKdJKGovUsf
987hdKsDxOavh4qqE7HAwuV06H.QhaBxDDTGjuAG93Xinq15GDCgGn0Gh_kUgZWQ9feqOdpLiGy4
kS6j5aYFJfvf2t1ubatvlzeyjSG9skd6qxkUc1oxnMb0hg0NrfWfQ6Oo-
Received: from sonic.gate.mail.ne1.yahoo.com by sonic317.consmr.mail.ne1.yahoo.com with HTTP; Wed, 11 Oct 2017 16:40:43 +0000
Date: Wed, 11 Oct 2017 16:40:42 +0000 (UTC)
From: Merle Eintracht
Reply-To: Merle Eintracht
To: Service
Message-ID:
In-Reply-To:
References:
Subject: Re: Notice of payment
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_527794_[protected].[protected]"
X-Mailer: WebService/1.1.10726 YMailNorrin Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36
Content-Length: 2623

------=_Part_527794_[protected].[protected]
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

Who on earth are you?"Fake news?"
Merle Fanny Eintracht=C2=A0=20
"Love Life"

=20

On Wednesday, October 11, 2017, 2:57:21 AM GMT-7, Service wrote: =20
=20
Dear Absa Client

A successful payment authorization was made to your account.
Please complete enclosed with your preferred funding method
and be instantly credited. =20
------=_Part_527794_[protected].[protected]
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

Who on earth are you?"Fake n=
ews?"Merle Fanny Eintracht  "Love Life"

=20

=20

On Wednesday, October 11, 2017, 2:57:21 AM GMT-7, S=
ervice wrote:

Dear Absa Cli=
ent

A successful payment authorization was made to your account.
Please complete enclosed with your preferred funding method
and be instantly credited.

------=_Part_527794_[protected].[protected]--

Settings

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Update by Merle Eintracht
Oct 11, 2017 11:57 am EDT

Fishy e-mail reply

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T
12:16 am EDT

Yahoo! email

Date of the incident: Right [censor]ing today, check the date yourself, I am done doing that for you.

Full description of the incident:
I am as angry as I sound. I sent attachments by email to my client, the attachments are NOT, I repeat, NOT the [censor]ing same as mine on my screen. Not once, 3 times. Don't give me [censor] like it must be an error. I changed to Gmail, and it worked just right, no problem.

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Update by Tommie Leung Leung
Oct 11, 2017 12:20 am EDT

The error includes the following:
-Wrong format
-Some lines fly around and decided to sit somewhere else in the document
-Some lines fly around and decided to fly away, straight up gone

I opened the file on my own laptop, everything is fine.
I opened the file attached to the email, everything is [censor].

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R
8:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! product fraud

has been 2-1/2 months & 6 complaints to customer service for bargain club sale night sight hd glasses order # 2735974 advertised on your web page.

i have paid for the product and talked to their customer complaint operators who confirms my payment & promise to send tracking info in 24-48 hrs but never received anything.

order august 26/17 Cust. # 2735974 prod name night site 2 hd glasses $59.90

seller; bargain club contact # [protected].

mastercard paid to bargain vault Invoice #[protected]

resolution: request refund.

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Update by ronald jeroy
Oct 10, 2017 8:38 pm EDT

called support@bargainclub.sale complained to customer service still no satisfaction

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6:05 pm EDT

Yahoo! flickr

To day i got more then ten times while using FlickR the following message:
Yahoo will be right back. Thank for your patience0. Our engineers are working quickly to resolve the issue.
Well i wonder wether there are still engineers in your Cy!
Compared to the competition you are far below.
Its time for you to wake up.
I want a high ranking officer in charge of quality to call me back
Sorry but FlickR is really a messy site

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2:45 pm EDT

Yahoo! when the top story comes up on main page

When U Go To Main Page Now & A Comment Is Displayed Under The Top Story It's Like The Comments From A Russian Person Trying To Brainwash The American Public Still & I Was Just Curious If Ur Positive Ur Company Is Not Hacked In Any Way. Below I Put The Latest One As Example It's Where The Comments w/Envelope @ The Bottom
Thank U & Sincerely, Leslie✌

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1:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo mails from financial and elsewhere are not being received

Dear sir,
I have been trying to get CAS of my all mutual funds from my yahoo mail, but not receiving. Even today i tried to get online four times and thrice from cams customer care who confirmed me that they have sent successfully, but I did not receive from either side.
Also I tried to get pass word to install et money application through my yahoo mail but failed. Then i tried to get the same through gmail and I got instantly
It seems there is some technical of Yahoo server side or elsewhere. Kindly look into the problem and arrange to provide me solution to receive of my all mails.
Thanks
COL. K L JASPAL

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1:08 am EDT

Yahoo! yahoo mails from financial and elsewhere are not being received

DEAR sir,
I have been trying to get CAS of my all mutual funds from my yahoo mail, but not receiving. Even today i tried to get online four times and thrice from cams customer care who confirmed me that they have sent successfully, but I did not receive from either side.
Also I tried to get pass word to install et money application through my yahoo mail but failed. Then i tried to get the same through gmail and I got instantly
It seems there is some technical of Yahoo server side or elsewhere. Kindly look into the problem and arrange to provide me solution to receive of my all mails.
Thanks
COL. K L JASPAL

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9:24 pm EDT

Yahoo! aabaco yahoo small business

I have had my small business websites with yahoo since 1999, recently Yahoo allowed a third party to shut down one of my websites without my knowledge or permission while still charging me for service. This third party is claiming they shut my site down because I didn't respond to an email, which they sent to an unknown email address, to verify that my information in my account was the same. After all these years, I have never had to do this before. If my info changes, I contact Yahoo Small Business. If I had received the email, because I never heard of this third party (ICANN), I would not have opened it. I asked for credit for the time period my site was shut down and no one will comply. They are bouncing me around from one company to the other and have added on yet another company (Tucows), I believe for me to contact. Which of course like the others will not answer the phone. I have since done some research and found that I'm not alone, there are other victims. I'm reporting all companies involved to the Better Business Bureau and that's just a start. Please beware of Yahoo, ICANN, & Tucows.

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9:28 am EDT

Yahoo! email hacked and asking for money to be transferred

We own a small hotel business in yazd, iran. Most of our customers are foreigners, non-iranians.
Our mode of communication is by email & we have been doing this for the past 4-5 years.
Unfortunately lately someone has hacked into our account & asked our customers to transfer the money by western union to his account.
his email id is [protected]@yahoo.com (the only difference with our email being the extra 'l').
till now around 300$ has been stolen & we are hoping it will be stopped.
We are going to change our yahoo password now.
regards

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5:49 am EDT

Yahoo! hacking of yahoo mail account

To
The Officer-in-charge
Yahoo Customer Care Unit 07.10.2017

Sub: About hacking of mail account and requiring recovery

Sir/Madam,
I, Dr. Ramesh Chandra Das, Associate Professor of Economics, Katwa College, WB, India, want to draw your kind attention with respect to the fact that my yahoo mail account ([protected]@yahoo.co.in ) has been hacked on the 5th day of October, 2017, at 5.20 pm (nearly) by some cyber criminals. They have used my mail ID and sent many emails to my network showing that ‘I am in serious trouble, frustration like that and needs your favor..’. Those (of my friends/colleagues) who have replied to this email, the next reply mails from the hackers claimed money of Rs. 40-45 thousand citing that I (Ramesh Das) is in hospital with his daughter. One of my close allies then, cleverly, asked them to send your bank details so that he would transfer the same amount. The reply mail then shows the account of a person named Mr. Zoramsangi of Mizoram (copy of the mail attached).

Besides, the data from May, 2016 to October 5, 2017, have been deleted from my mail inbox.
After repeated changes in my pass word I could not process any mail till the late night of the same day. On 6th of October, around 11 am I opened my yahoo account and immediately changed my pass word. Now it is the issue that I am able to send emails from my account but no mail is entering to my inbox. I then opened the settings, Accounts and found that there is a mail id probably created by the criminals in my name with Hotmail service and all mails have been directed to be forwarded into this Hotmail account. I replaced it and added my own old yahoo account and one gmail account. In spite of that no mail entered into my inbox. My yahoo account has many connections with large number of academic persons in India and abroad.

You are thus requested to officially make enquiry so that I can protect myself and the persons in my circle from any future inconveniences. Also help me or you do from your part to recover the lost inbox items. Thanking you

Dr. Ramesh Chandra Das
Katwa College
Ph. No. +[protected]
[protected]@yahoo.co.in
[protected]@gmail.com

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Update by Ramesh Das
Oct 07, 2017 5:51 am EDT

Please do the needful as soon as possible. I need these data very urgently as I am now in the final stage of editing three books whose contents and links are within the inbox.

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12:07 pm EDT

Yahoo! blocked out of my yahoo email account

Hi my name is Steve Ferguson

I have been unable to access my Yahoo account since I was asked to re-enter the password and forgot it. The questions it asks in order to reinitialize my account are not valid either ( Your youngest child's nick-name- I don't have any children! ) and your childhood friends surname- I never gave a name for this so no matter what name I write its incorrect!) How can I get into my account? I receive billing information and many other important emails through this account.

Steve Ferguson
[protected]
[protected]@yahoo.ca

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10:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! email

I am constantly being spammed and sent disgusting emails. I have tried unsubscribing over and over again and it won't stop. Worst offenders are:

Sidet Presearch
4924 Balboa Blvd #482, Encino, CA 91316 - [protected]@helpfory.com Unsubscribe requests go to Ultralwor.net and say unsubscribe has been accepted, but they don't stop.

Also getting spammed by - [protected]@assistgray.com

Is there any way you can make them stop? They send me 100's of erection, Russian girls, sexy Ukrainian brides and all other sorts of vile disgusting emails.

Can you please make them stop? I don't want to have to change my email.

Heidi Huettinger
[protected]@ymail.com
[protected]

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W
W
wooleyden
, US
Oct 20, 2018 7:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I believed one or more person who work for Yahoo intrude into my email and phone
This person many years ago told victim to send him money. But recently may be 1- 2 half years before
become work for yahoo. I can tell his name last name so you can check put that he was really work for Yahoo recently He is able to see information on my phone, text messages He is able to hear the conversation on my phone

Please response my complaint
mobiletanaki@yahoo.com
[protected]

P
P
Pwebb
, US
Jun 26, 2018 9:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Helpfory.com reads yahoo mail...I received an email saying my Yahoo account was going to be deactivated in 1 hour from opening the email if I don't reply to them.

J
J
Jordan Lund
, US
Jun 15, 2018 5:24 pm EDT

scott78a Replying to them also confirms to Yahoo that they are someone you are in correspondence with and so they are more likely to deliver to your inbox. That's why they always do the "if you don't want these emails, forward it to..." It's to get Yahoo to whitelist their address.

@Yahoo - if anyone is reading this... I really need the ability to delete emails based on a rule. This is something you can do in Outlook. "Email is from x, delete it." Don't move it to a folder, don't mark it as spam, just delete it.

@Yahoo - It would also be great if I could filter or block email based on IP address. The latest helpfory email came from 192.95.50.175 in Barcelona, Venezuela. There's no reason for anyone in Venezuela to send me email.

If I could set up a filter for:

http://lite.ip2location.com/venezuela-bolivarian-republic-of-ip-address-ranges

And dump those emails too, that would be great!

This can be done in a Linux tool called iptables, I've successfully used it on my servers. I'm not sure why you guys don't do something similar. Russia - blocked. China - blocked. Italy - blocked. And so on.

S
S
scott78a
, US
Jun 15, 2018 2:54 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Just got an email from them about my upcoming email account suspension;-) I was going to reply with an "F you!" but thought better and found this thread. Do not ever reply to them, doing so just lets them know your account is active and that's when they start spamming you.
At least the email is in my spam folder and I surmise any further ones will hit it as well.

D
D
Diane Jones1
, US
May 23, 2018 9:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

any advice on stopping spam from esources always in my yahoo box!

R
R
Ronald H Hoffman
, US
May 17, 2018 8:46 am EDT

Unable to block contact@helpfory.com. Anybody found any way to stop?

P
P
Pissed off at yahoo
, US
May 12, 2018 10:03 pm EDT

First of all it can't be blocked. It's an invalid email address. Second of all I have complained to yahoo about helpfory.com and they won't do anything about them. I believe yahoo is generating those emails and most of the vulgar $ex spam. I've also reported to spam@uce.gov and havent heard anything back from them in almost a yr. As far as I'm concerned I'm done with yahoo and using my Gmail instead.

M
M
mike2108
, US
May 09, 2018 3:52 pm EDT

I use Yahoo mail and get spam regularly. The big problem is that even though a sender's address is BLOCKED in the Yahoo options, I'm still receiving spam emails from them. contact@helpfory.com is in my list of BLOCKED but that doesn't seem to be working.

C
C
C.M Padget
, US
Apr 03, 2018 1:16 pm EDT

Go to settings on the right-hand side of the screen.
After hitting it choose "more settings".
On the left-hand side choose "security and privacy". Once you choose that option the page should have an option to block the email address.
To block an addresss hit "add" and enter the email address.

K
K
kakay
, US
Apr 11, 2018 10:23 pm EDT
Replying to comment of C.M Padget

I have done that numerous times to block emails from contact@helpfory.com and it doesn't work. They just keep on coming.

T
T
Thomas Lefler
, US
May 05, 2018 3:16 pm EDT
Replying to comment of C.M Padget

I've done all of that, doesn't work.

C
C
C.M Padget
, US
Mar 30, 2018 11:52 pm EDT

Report to spam@uce.gov

It is the government email address to report SPAM. If enough people report it they will investigate it and put a stop to it.

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12:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! getting in my account

I'm trying to get into my account that u hadn't looked at in a few months. So I forgot what password I changed it to which shouldn't be that big of a deal since I used only 3 passwords for anything, and I have then memorized. For some reason none will work so I tried going through the steps to help reset it, but it says I need to send a code to a number I don't use anymore; and it so t let me change what number to send it to. It then says it'll send a vertifacation code to the email I'm trying to get it. Do you realize how stupid that was why would you send it to the email I'm trying to get it instead of just letting me change it. That way I could send it to my another email I use and also get into this one. My account bunny.[protected]@ yahoo.con is the account I'm trying to get into please figure something out . Contact me using Kenyatta.[protected]@ gmail.con

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10:20 am EDT

Yahoo! receiving spam in my inbox

I have never had as much spam come to my inbox like I have in the past month or more. I can't tell you how many years I've had yahoo as my mail provider but it's been a huge amount of time . I have been paying for it for many years also. Perhaps the sale of Yahoo was not a good thing after all. Oh well I guess I can go with another provider if this continues.

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10:02 am EDT

Yahoo! email and account access

For about two weeks my inbox in the yahoo app does not show all my emails. I can only see new emails in the unread box and then when I read them they don't show up in the inbox so I can't delete them. I've tried to sign into my yahoo account and the key icon doesn't work so I have to try to use the phone text but the instant I switch to my message to get it and return to the screen to input it your system throws me out and I have to start the entire process all over again. If you're going to force me to use a two step process would you at least make it possible for me to do so?

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12:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! news article

On July 8, 2017 Emily Campbell wrote an article entitled "These Mysterious Photos Will Startle you..." through Teddy Feed that Yahoo published in which she referred to the "colored children" in a school photo.

I had hoped we were beyond referring to African Americans as "colored" but I guess not.

I suppose Yahoo will say it was paid placement and they had nothing to do with the article but I think that's a total cop-out. If Yahoo hyperlinks to something or posts something, you are responsible for its content.

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9:33 am EDT

Yahoo! unable to get my draft letters on screen and some times non of my email will appear

Please can you check my email server out as it is possibly slow or broken as I cannot use my email to send letters as many bounce back and I get blank pages for my incoming mail some times : I all so have found I cannot get my draft mails on screen or my spam (which I have now trashed )
PLEASE FIND OUT WHY MY YAHOO MAIL IS SO SLOW AND NOT AVAILABLE AS IT USED TO BE . [protected]@yahoo.co.uk

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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Phone number

+1 (800) 318-0612

Website

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