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Yahoo voice servie / Please don't take yahoo voice service-IT SUCKS BIG TIME

1 Mauritius

Please please never ever opt for yahoo service voice.It is waste of money and time.I have paid money for the service and till now i am waiting for the service.I will paste my chat with yahoo agent-that sucks more.They have raised ticket but no definite time to resolve.

Blake: Hi, you are now chatting with Blake.
tarun kumar: Hi
Blake: Hello. Thank you for contacting Yahoo! Premium Voice.

I'm glad you've joined us. How may I help you?
tarun kumar: i have done made payment fo phone out
tarun kumar: 3 days back
tarun kumar: but not received any mail
tarun kumar: about how to activate or hot to call
tarun kumar: it is very urgent
Blake: I understand that you are unable to use your Voice account to place calls. Is that right?
tarun kumar: right
tarun kumar: in my account the balance is showing $10
Blake: May I have the Yahoo! ID associated with the service?
tarun kumar: tarunkomail@yahoo.com
Blake: Please allow me 2-3 minutes while I check your record.
tarun kumar: k
Blake: Thank you for waiting.
tarun kumar: np
Blake: As I have checked, the account is currently active.
tarun kumar: k
Blake: Are you currently signed in of your Yahoo! Messenger?
tarun kumar: yes
Blake: Were you able to see your balance from there?
tarun kumar: means
Blake: May I know if you can see the Phone Out balance through your Yahoo! Messenger, Tarun?
tarun kumar: how to see
Blake: It is located on the upper portion of your Yahoo! Messenger.
tarun kumar: which menu
tarun kumar: i can't see
Blake: Please sign out of your Yahoo! Messenger.
tarun kumar: done
Blake: Please also close the Messenger application by clicking on X.
tarun kumar: done
Blake: Now, please open and sign back in of your Yahoo! Messenger.
Blake: Please make sure that you are log in using the Yahoo! ID ( tarunkomail ).
Blake: let me know when you are finish.
Blake: Let me know when you are finish.*
tarun kumar: done
Blake: Okay.
Blake: Using your Yahoo! Messenger, please click Actions on the main menu.
tarun kumar: k
Blake: Select Call a Phone Number option.
tarun kumar: yes
Blake: Please try placing calls using that option.
Blake: Let me know what happen.
tarun kumar: when i click call phone number
tarun kumar: i get image
tarun kumar: like sig up
tarun kumar: with rates
tarun kumar: below button tellme more and no thanks
Blake: Are currently signed in of your Yahoo! Messenger using the Yahoo! ID ( tarunkomail )?
tarun kumar: ys
tarun kumar: yes
Blake: Are you currently at home?
tarun kumar: yes
Blake: May I know the version of Yahoo! Messenger you are using?

To check for the version, click the "Help" tab on your main messenger and select "About Yahoo! Messenger".
tarun kumar: 9.0.0.2162
tarun kumar: look, after payment
tarun kumar: i got mail saying that
Blake: Thank you for the information.
tarun kumar: i will receive one mail after 24 hour
tarun kumar: but i have not receiven any mail till now
Blake: I see. Thank you for that added information.
tarun kumar: k
tarun kumar: it is very very urgent
Blake: May I ask you to please uninstall and reinstall your Yahoo! Messenger.
tarun kumar: hmmmmm
Blake: Please completely uninstall your current Yahoo! Messenger before installing a new one.
tarun kumar: but how taht will solve my problem
Blake: Please also delete the Yahoo! Messenger folder completely.
Blake: Once done, please get Yahoo! Messenger from this link: http://download.yahoo.com/dl/msgr9/us/ymsgr9us.exeo.com
tarun kumar: k
Blake: After which, please restart your computer before signing in of your Yahoo! messenger for the update to take effect.
tarun kumar: k
Blake: If in case no changes occur after doing the option that I have provided, please contact us back.
Blake: Thank you for your patience and cooperation.
Blake: Would that be all for now?
tarun kumar: simple question
tarun kumar: why i have not received mail
------------------------------------------
Deejay: Hi, you are now chatting with Deejay.
Deejay: Hi! Welcome to our Yahoo! Premium Voice Live Chat service. I'm glad you've joined us. How may I help you?
Deejay: Hello Tarun!
tarun kumar: Hi
tarun kumar: i had made payment for phone out
tarun kumar: but i am not able to make call
tarun kumar: it has been three dyas i have made payment
Deejay: I understand you are unable to make a call using your Yahoo! Voice Phone Out, right?
tarun kumar: yes
Deejay: May I have your Yahoo! ID?
tarun kumar: 15 min before i chate with one agent
tarun kumar: i am giving u log
tarun kumar: Blake: Hi, you are now chatting with Blake.
tarun kumar: Hi
Blake: Hello. Thank you for contacting Yahoo! Premium Voice.

I'm glad you've joined us. How may I help you?
tarun kumar: i have done made payment fo phone out
tarun kumar: 3 days back
tarun kumar: but not received any mail
tarun kumar: about how to activate or hot to call
tarun kumar: it is very urgent
Blake: I understand that you are unable to use your Voice account to place calls. Is that right?
tarun kumar: right
tarun kumar: in my account the balance is showing $10
Blake: May I have the Yahoo! ID associated with the service?
tarun kumar: tarunkomail@yahoo.com
Blake: Please allow me 2-3 minutes while I check your record.
tarun kumar: k
Blake: Thank you for waiting.
tarun kumar: np
Blake: As I have checked, the account is currently active.
tarun kumar: k
Blake: Are you currently signed in of your Yahoo! Messenger?
tarun kumar: yes
Blake: Were you able to see your balance from there?
tarun kumar: means
Blake: May I know if you can see the Phone Out balance through your Yahoo! Messenger, Tarun?
tarun kumar: how to see
Blake: It is located on the upper portion of your Yahoo! Messenger.
tarun kumar: which menu
tarun kumar: i can't see
Blake: Please sign out of your Yahoo! Messenger.
tarun kumar: done
Blake: Please also close the Messenger application by clicking on X.
tarun kumar: done
Blake: Now, please open and sign back in of your Yahoo! Messenger.
Blake: Please make sure that you are log in using the Yahoo! ID ( tarunkomail ).
Blake: let me know when you are finish.
Blake: Let me know when you are finish.*
tarun kumar: done
Blake: Okay.
Blake: Using your Yahoo! Messenger, please click Actions on the main menu.
tarun kumar: k
Blake: Select Call a Phone Number option.
tarun kumar: yes
Blake: Please try placing calls using that option.
Blake: Let me know what happen.
tarun kumar: when i click call phone number
tarun kumar: i get image
tarun kumar: like sig up
tarun kumar: with rates
tarun kumar: below button tellme more and no thanks
Blake: Are currently signed in of your Yahoo! Messenger using the Yahoo! ID ( tarunkomail )?
tarun kumar: ys
tarun kumar: yes
Blake: Are you currently at home?
tarun kumar: yes
Blake: May I know the version of Yahoo! Messenger you are using?

To check for the version, click the "Help" tab on your main messenger and select "About Yahoo! Messenger".
tarun kumar: 9.0.0.2162
tarun kumar: look, after payment
tarun kumar: i got mail saying that
Blake: Thank you for the information.
tarun kumar: i will receive one mail after 24 hour
tarun kumar: but i have not receiven any mail till now
Blake: I see. Thank you for that added information.
tarun kumar: k
tarun kumar: it is very very urgent
Blake: May I ask you to please uninstall and reinstall your Yahoo! Messenger.
tarun kumar: hmmmmm
Blake: Please completely uninstall your current Yahoo! Messenger before installing a new one.
tarun kumar: but how taht will solve my problem
Blake: Please also delete the Yahoo! Messenger folder completely.
Blake: Once done, please get Yahoo! Messenger from this link: http://download.yahoo.com/dl/msgr9/us/ymsgr9us.exeo.com
tarun kumar: k
Blake: After which, please restart your computer before signing in of your Yahoo! messenger for the update to take effect.
tarun kumar: k
Blake: If in case no changes occur after doing the option that I have provided, please contact us back.
Blake: Thank you for your patience and cooperation.
Blake: Would that be all for now?
tarun kumar: simple question
tarun kumar: why i have not received mail
Deejay: Thank you.
tarun kumar: in short
Deejay: May I have your Yahoo! ID please?
tarun kumar: tarunkomail
Deejay: Please allow me a few minutes to check on the account.
tarun kumar: if gothrough the log
tarun kumar: u can understant
Deejay: Thank you for waiting.
Deejay: I will need to escalate the issue to our Engineering department so that they can further facilitate the issue.
Deejay: They will get back to you for resolution through your email.
tarun kumar: but i need right away
Deejay: They will investigate the issue further.
tarun kumar: becouse i am already delayed and i can't wait
Deejay: Unfortunately, you will need to wait for the response of our Engineering department.
Deejay: I will also follow it up for you every now and then for them to facilitate the issue as soon as possible.
tarun kumar: do u know the problem
tarun kumar: ?
Deejay: Unfortunately, it is a internal problem with the system.
tarun kumar: what
Deejay: You will just need to wait for the feedback from our Engineering team.
tarun kumar: there is no internal problem
Deejay: It is an Internal technical problem with your account in the system that is why they needed to check the issue.
tarun kumar: can u give me ticket number
Deejay: You will be sent one through your email as well after this chat.
tarun kumar: lsiten i am in urgent need to call
Deejay: Unfortunately, we cannot do something about it as of now but to wait for the response.
tarun kumar: how long
Deejay: Within 48 hours.
tarun kumar: i am waiting from more then 70 hr
tarun kumar: till now nothing has happened
Deejay: I will also follow it up for you every now and then for them to facilitate the issue as soon as possible.
tarun kumar: but do u knwo the problem
Deejay: I do apologize as well for the inconvenience.
tarun kumar: let meknow if u know the porblem
Deejay: Like I have said, it is a internal technical problem.
tarun kumar: after payment, i have not received activation mail
Deejay: It is the Engineering team will facilitate the problem.
tarun kumar: if it is not resolved by tomorrow then i am going to put entire chat in blogs
Deejay: Please wait for the response of our engineering team for their feedback and resolution on your issue.
Deejay: Okay.
tarun kumar: it is total 100% bad service
Deejay: I apologize for the inconvenience.
Deejay: Is there anything else I can help you with?
tarun kumar: nothing u can help me out

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