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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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1:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! complaint: yahoo fantasy baseball. yahoo public 131857

I have paid for 2 Yahoo Pro Fantasy Baseball Leagues and have been locked out by Yahoo. 1 league is YAHOO PUBLIC 131857 and YAHOO PUBLIC 153087.
These were Pro 20 leagues. I spent a total of $40.00
I would like to be reimbursed my money some how or unlock my accounts to continue to play. If this is not the right department for this issue than please forward this to the right department or contact me. Note: I have not done any kind of cheating or talked inappropriate. Please contact me to resolve this issue. I have invested money to this Yahoo game so it's important that this gets solved soon. If not, I will take further action. Thank you so much and I look forward to hearing from a Yahoo Rep.

Mitch Veatch [protected]

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Update by Jay14
Aug 11, 2017 1:52 pm EDT

Yahoo has took my money and have and locked me out of a sports game. Need to be contacted about resolving the issue. Any help to contact Yahoo would be great. Thanks mitchveatch@yahoo.com

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7:15 am EDT

Yahoo! can't delete my account

I made a decision to delete my yahoo account based on getting lots of spam, plus the service is terrible. I have never had problems with logging into the account, always use right password and ID, but every time I put the same information to approve the page deleting it doesn't accept it.

I just have no words to say. Looks like I have to hire a lawyer to delete those tons of spam.

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9:55 pm EDT
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Yahoo! annoying video ads with sound

I usually go to Yahoo News and Finance to read articles. Lately, there have been constant video ads with loud volume playing with no apparent place to put the ad on mute. This is extremely distracting while I am at work, at the library/ at home with a sleeping baby next to me. It has been such a turn off that I have just been googling articles to read and going to other sources that don't force me to listen to a loud ad.

If you're going to force a video ad on me, can you at least do what Facebook does and put the default sound at mute with the option to turn on the sound? I go to the site to READ articles, NOT WATCH videos.

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kirstendenney@yahoo.com
, US
Oct 20, 2017 9:33 pm EDT
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Not to mention that it made me nearly leap out of the shower when I thought I was alone and a man's voice suddenly came clearly out of the living room. This should be ILLEGAL!

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9:55 pm EDT
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Yahoo! yahoo finance

there is annoying audio commercials that pop up without me clicking link. Inaudible video commercials are annoying enough. I will not be returning regularly again until this is disabled. I am very unhappy because I've relied on Yahoo for over 30 years. Now I will be looking for another financial website to visit on a daily basis. The most annoying thing is a loud audio video ad that completely disrupts my reading articles.

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5:22 am EDT
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Yahoo! home page

A recent change now provides me with a "reaction" to the home page news stories when browsed on my iPhone. Whenever I flick across the different stories I see what the last person to comment has to say about it.
So far most of these reactions have been racist, violent, insulting, swearing (although with swapped letters to avoid detection) or amazingly dumb and Ill informed.
There seems no way to hide these?
Firstly, I'd prefer not to see the comments as they are not useful and have nothing to do with the news.
Secondly, children will see these while simply looking at the news so also get to read the the messages at the same time.
Please can you give an "opt in" option to see these or at least monitor the reactions before displaying them on your front page.
Preferably remove them altogether or move them to a separate discussion area requiring a login?
Thanks

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Anita Bawnghit
, US
Aug 10, 2017 6:11 am EDT

It's free. Live with it or quit

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Andyknighty
, US
Aug 10, 2017 6:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Or make a complaint to the right people, defend what's right, make a stand, point out where things can be improved, try to make life better for everyone, don't be a passive observer and make a difference...
My mistake is that I meant to complain to Yahoo and I seemed to have complained to a random forum instead of them (so failed on my first point above).
I will "quit" this forum as you suggest and try again with those who can help.

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9:01 pm EDT
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Yahoo! news article: jogger pushes women in front of bus

Highlighting this article on your home page and offering customers the opportunity to see a woman being pushed to her death just defies belief. The thought process behind this can only be: an innocent person's terrible death is entertaining and will generate hits for Yahoo. This is not simply unethical, this is monstrous. That your corporation would encourage people, especially the children who will happen on this article when wanting to view their email, to approach human life in this way can only show that those making the decisions for Yahoo are devoid of any morality at all and should be kept from promoting this attitude in others. Something like this should be grounds for revoking any licence to print "journalistic" stories altogether. This may be the internet, but Yahoo should be held accountable, like any news agency, for encouraging an inhuman ideology.

[protected]@yahoo.ca

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4:34 pm EDT

Yahoo! adverts in my in box

I am receiving adverts at the top of my inbox every time I look at it. I DO NOT WANT THEM. I have tried every device you offer to remove them and to log out of future items but nothing works and all your links take me back to the same place. Nothing works. The same adverts keep turning up even though you say you will act on my telling you they are offensive to me. I have opted out and still they keep coming. STOP THEM!

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10:43 pm EDT

Yahoo! news feed

Please. Can the content on the news feed get any more salacious? May we please get some relevant news--real news? I'm embarrassed to see it, and I'm not the only one. I seriously don't care about reality "stars, " unsavory stories, and whatever else is supposed to attract my attention because it's gross. Either rise above stupid clickbait or I quit using Yahoo.

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9:16 am EDT
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Yahoo! email

Starting the beginning of August, yahoo e-mail keeps timing out and crashing. Looks like you are putting in an upgraded version. I tried to switch to the new version but switched back because its performance wasn't any better. Please wait to roll out an upgrade when "you have your act together". Yahoo mail is basically unusable to me now and it is the only personal e-mail service I use (don't use gmail yet).

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1:04 pm EDT
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Yahoo! yahoo finance page

I really love this page and have been an avid user for about 5 years. However I think this week I will have to begin using CNN and others. Here is why.

I have been getting a Bell Canada Survey and a Microsoft Update Request generated from you page at least 15 times a day since Monday. I have also had this bell request in previous weeks and the only ways to escape them are to either fill out this bogus survey or to close the Yahoo pages entirely.

I cannot believe that you are actively trying to monetize your site like this and will be writing a similar complaint to Bell Canada who I am sure did not commission this ad either. Both companies need to take a more active approach to ensure your users are not irritated to these lengths.

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12:20 pm EDT
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Yahoo! yahoo search engine (news feed)

When I go on the Internet my Yahoo page comes up giving me the latest news etc. When I click on a news item and start to read it another item (IndiaOnClick) over takes the spot and I have no way of going back to the story I want to read. I don't know if this is just Yahoo selling the advertising but if I can't read the news story I will need to get another search engine. Thanks.

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12:38 am EDT

Yahoo! yahoo mail

My id: [protected]@yahoo.com
I have certain mail groups. All these days when I type the group name in 'To' field while composing a mail, it automatically used to provide the complete mail list in that group. For example, in my group "religious-2", I have 68 persons listed. But today it shows only 23 persons.
Hence I am unable to send mails to the groups.

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12:02 am EDT

Yahoo! yahoo message boards and censoring.

I recently tried posting comments on the Yahoo message boards regarding the article "Trump denies he called the white house a dump"posted on Aug 2, 2017. I tried posting comments at around 1145 PM, Aug 2, 2017. This is the full context of my post which was consistently denied, and not posted.

'Everybody knows Trump has a big mouth. And everybody knows he regularly sticks his foot in it. But I also believe that the MSM (and other 'news outlets') regularly report a bunch of garbage to purposely embarrass Trump and make him look bad. C'mon folks. You DO NOT become a billionaire with worldwide business ventures and global investments by being stupid! Only a fool would believe that!'

What is going on with the censorship on these message boards? This post has no obscenities, no abusive language, and no hurtful content! I tried posting it numerous times to no avail. This is NOT the first time this has happened. It is a reoccurring theme. Please respond with an explanation. I'm curious as to why this is consistently happening!

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7:08 pm EDT

Yahoo! yahoo news

I have been a yahoo mail user for more than 10 years. In the last few years the so called "news" I am bombarded with when I log-out of my email account is absolutely disgusting. I do not wish to see endless stories of rape, horrific violence, and nonsense, hence I do not buy tabloid papers, nor watch that kind of news.

I keep informed as I wish too, and support many initiatives for positive human development. I do not expect nor appreciate the barrage of horrific information that Yahoo sends my way, nor understand why this is present, necessary or of any use to anyone.

Yahoo PLEASE address this situation and improve it immediately, for the sake of yourselves, your subscribers and really the whole of humanity. The effect of this cannot be underestimated. It's overdone, everywhere.

It would just be great to have an email provider taking a different route and providing it's subscribers with positive input and influences, just like the thought for the day on the Tube, trailblazing.

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10:44 am EDT

Yahoo! mackeeper

August 2, 2017 @ 11:30 AM. I see yet another sponsored ad for MacKeeper on the Yahoo home page. MacKeeper is a well-known malware distribution platform. They are very aggressive with advertising and targeting those who post anything negative about their product, but as an administrator of Macintosh systems at a college in Canada, I can tell you I see a lot of students with this software on their systems and invariably they need help removing it. There is a Macworld magazine article that explains how to remove this software without going into why you would want to, as the parent company (formerly Zeobit, now Kromtech Alliance) tends to sue anyone who claims their software is no good. Their software is not malware, but it does little good for your Mac in my opinion and I believe it is often bundled with malware that is installed at the same time, taking over your Internet searches and causing pop-up ads. The software is often deliberately not very good at uninstalling itself, so you generally need help getting rid of it.

I currently use Malwarebytes for Mac to remove this blight from student computers.

Please do not accept ads from this company. Their whole business model is based upon deception.

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9:21 pm EDT

Yahoo! email

why the hell can i sign into my email with my password. this just started this afternoon...i checked my email then signed out and tried to sign back in and now my account and password aren't being recognized...i have important documents in my email that come daily, Ive had this account for years...someone is going to face legal action over this unnecessary problem

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CharlesRBB
, US
Aug 03, 2017 8:33 pm EDT

I have tried several times to get into my account. I get a message stating there seem to be some thing going on in my account and I was asked to verify and identify myself by sending a code to my phone, Well I don;t have that phone number any more and there was no place for me to update my phone number. I put in the old phone number and then I clicked that I didn't have access to that phone. I am stuck because I have some important emails coming to that email address and I can't access it to get it. I am going to switch to Gmail. They are right Yahoo is being to suck... you can keep my email address and perhaps one day you can fix your problems. I, m so damn mad right now. so you can have crbellame email address I am finish with yahoo

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Anita Bawnghit
, US
Aug 01, 2017 10:28 pm EDT

No one is facing legal action. You gave up your rights when you agreed to the terms of use when you signed up.Plus it's a free service. What are you going to sue for? And why would you put anything important on yahoo? It gets hacked multiple times a year.

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11:14 am EDT

Yahoo! untrue news articles on yahoo home page

Please review news stories and validate them, before allowing them to be presented on the Yahoo Home Page as REAL news. If you find a media outlet such as CNS news or InfoWars to be consistently spreading lies, please stop running their stories on your Home Page. Showing lies as news is irresponsible. Thank you.

Here are some additional websites that are known to publish untrue stores:
AmericanNews.com
BigAmericanNews.com
ChristWire.org
CivicTribune.com
DCGazette.com
DailyCurrant.com
EmpireNews.com
MediaMass.net
NationalReport.net
NewsBiscuit.com
News-Hound.com
NewsMutiny.com
PoliticalEars.com
RealNewsRightNow.com
TheUsPatriot.com

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5:12 am EDT

Yahoo! inappropriate, insensitive content on yahoo news

On 30 July 2017, I saw an article showing a severed arm that might belong to a victim of a plane crash. https://sg.yahoo.com/news/human-remains-found-mont-blanc-may-belong-air-191453143.html

The photo might disturb some viewers who know the victims of the crash.

I hope yahoo could have a button to report such articles (not just comments), and ensure that their content does not offend any of their readers, regardless of the article source, before sharing them.

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6:59 am EDT

Yahoo! customer service

Incident date - Today 28th - Jul - 2017
I am trying to gain access to my Yahoo! email address that i have not accessed in a year. I have forgotten my password and the recovery email address i have listed is incorrect (I put "[protected]@yahoo.com", instead of the correct "[protected]@yahoo.co.uk").
I called the customer care team to try and rectify this and the agent did not understand my complaint. I have worked in telecommunications and know how to communicate clearly, this did not help. The agent insisted it would cost me money to rectify the problem, which cannot be correct. If this is correct this is an outrage, that it would cost money for some simple technical assistance, (changing .com to .co.uk).
The agent refused to escalate the call and palmed me off by saying my request was complete, which it is not.
I would like to know if the information i received was correct and if it is common practice to charge money for this kind of service.

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5:22 pm EDT

Yahoo! yahoo news on my mail,

I am disgusted by what I am bombarded with every day whenever I want to open my mail. Constant stream of storys on rape, violence, murder, suicide, paedophilia. Is this what you call "need to know news"?
Nothing on politics, the enviroment, education, science. No just a constant stream of sick depraved sensationalism. Its enough to make you think theres some kind of conspiracy behind yahoo's so called "news" team to toxify & pollute peoples minds with fear.
Its got to the point where I have to cover the mail part of my screen if I open yahoo to click through to mail without being subjected to this [censor].
How do I set my yahoo so I do not get subjected to your gutter press when trying to access my email?
Or how do I set your news to display topics worth viewing, such as education, science, enviroment, politics etc?

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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