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Yahoo! review: caution everyone! arrogant and unresponsive company! 248

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Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

It is after several weeks of incessant e-mails and long distance phone calls to Yahoo! Offices in U.S. from Australia that I finally decided to write to you. I have been a small business customer of Yahoo! And I own and operate my web domain through the company. My company domain is www.gameplanconsultants.net.

A few weeks, my Yahoo account was deactivated. I have made at least fifteen calls to the U.S. at different Yahoo! numbers but no one can tell me why the account has been deactivated. Instead, I get a form reply directing me to the Yahoo! Website indicating the terms of service. A couple of Yahoo! people that I managed to get hold of told me that the deactivation “may” be initiated by the Billing Department, but no one is available to talk to me in the Billing Department. My Yahoo! Bills were automatically charged to my VISA account, and there has never been a problem with paying Yahoo!

I have my business mail through the Yahoo! account but have been unable to access it for several weeks. The company has my address book with all my important business contacts as well as all my business correspondence. In a complaint filed with the Better Business Bureau of Silicon Valley, I had requested that the company at least send me a file containing my address book and e-mails, and I would happily move to another web hosting site. I have not done anything whatsoever to violate the terms and conditions of my contract with Yahoo! The company is arrogant and unresponsive, and a thief. What they have done is analogous to a landlord evicting you without any notice and confiscating your property despite your paying all the rent on time and abiding by the terms of the rental agreement. I would strongly caution everyone against doing business with this company, or even to use any of their free services. You never know when they will shut you down. The damage caused to my business by Yahoo! easily runs into thousands of dollars. Unfortunately, being so far from Silicon Valley, I cannot sue the company yet. The rest, please beware.

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248 comments
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ceedeeyesreadymix
, IN
Sep 01, 2018 11:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Received a email, might be a spam.
Attached the screenshot of the email from scurtis@standleeforage.com to ceedeeyesreadymix@yahoo.com

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Rodriguez A Ernesto
, US
Sep 01, 2018 3:27 pm EDT

This article is why I am done with Yahoo, to have a picture of President Trump on a Harvey Weinstein Article is slanderous. Watch out you don't get sued. I am done with you all.

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karoyston
, US
Sep 02, 2018 1:25 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been uploading pdf files in a yahoo group file for over a year and now cannot upload. I have tried on three different computers

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Ameet.patel1987@yahoo.in
, US
Sep 02, 2018 6:46 am EDT

With Subject: Re: Organize and restore emails : Email is unexpectedly missing or lost [ref:1N00000V9HejQAF:ref] I had sent multiple emails to yahoo mail team on email id: customercare@cc.yahoo-inc.com since 6days but no update or restored my deleted folders.

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kanagasabai
, MY
Sep 01, 2018 9:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

its been 2 weeks i cant see my old mails in yahoo mail

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rahul beedi
, US
Sep 02, 2018 3:54 am EDT

i have old email id the mail id locked what should i do i have created same id again all my mails are gone rahulbeedi@yahoo.com

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IDST Bangalore
, US
Sep 01, 2018 12:18 pm EDT

Dear team my mails are miising i didnt deklete it but it is missing from 15 sep to 27 sep 2017
i need it so badly

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Lucy81
, US
Sep 01, 2018 5:28 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I can't sign into my account via any way possible. I'm not receiving any code via my phone and this email account stores lots off personal information..I tried everyday possible to contact yahoo.

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Don woods
, US
Sep 01, 2018 11:28 am EDT

Tony gilmore, of white plains New York is a pain! This is not a cyber crime so don't call the fbi or the police we must hold a meeting! Also about Alex Newman from greenburgh.

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satha sivam
, US
Sep 01, 2018 11:26 pm EDT

Received an email regarding disabling my yahoo mail account from https://login.yahOo/account/cancel-request which I did not ask for .please do the needful
Thanks
Sathasivasubramanian

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captwilby
Los Angeles, US
Sep 01, 2018 11:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Why am I getting bombarded with these emails Yahoo reminder is constantly reminding me to purchase something on a daily basis five times a day I want this to stop

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ertre
, US
Sep 01, 2018 7:28 am EDT

ur [censored]ing answers page won't let me ask a question
ur [censored]ing help page took me 25mins to actually send it I
still havent recieved anything back from the help after 2 weeks!
so ur whole [censored]ing website sucks!

blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah!

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Erasers
, US
Sep 02, 2018 1:30 am EDT

This guy, lives in search for change in greenburgh New York, which is a group home I am afraid Alex Newman hated someone so much because he is strong bad and mean he might beat someone up!

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Bernie Maquilan
, PH
Sep 01, 2018 9:41 pm EDT

I cant access my yahoo account. I didnt forget the password but the account has been locked out and it keeps on asking for a number or other alternate email address. I have been going through the account recovery steps again and again but none of the other options are working.

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Cathy Meyers
, US
Sep 01, 2018 3:49 pm EDT

You have a like button, why not a "dislike"? I am so sick and tired of the Kardashian news. I don't want them - ANY of them on my home page. Why can't I CONTROL MY OWN HOME PAGE?!?!?!?!?!

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matasarub
, RO
Aug 28, 2018 12:32 pm EDT

Hello!
I just lost all the emails from my Sent folder.
I don't know how it happened - I know I didn't delete them myself.

All I can say is that I swapped between the new and the old email apearence.

the email is matasarub@yahoo.com

Thank you for your help!
Bogdan
[protected]

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Peed of
, GB
Aug 28, 2018 7:12 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm disgusted by the way the I cannot even use the comments section on the news
The cursor is all over the place the format keeps changing.

Can you guys please get your act together and sort these issues out.

Thanks

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Puven
, MY
Aug 29, 2018 6:48 am EDT

I can access to my mail but can't get any messages in my inbox my email add m_puven@yahoo.com

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Amoldhwl
, IN
Aug 28, 2018 1:12 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

the time when i removed my number and time showing on my pc is didfferent.

the difference is of 1 day.

Kindly refer attachment.

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Lil Little
, US
Aug 29, 2018 2:48 am EDT

I have an account I have used for 20 yrs.where I keep my scanned ID&certificates.I didn't notice recover . I lost my all ID.To recover new ID, government needs a copy.Now I cant access yahoo.Phone&email recoveries 've been deactivated some mths ago.I can provide phone# &mail accounts, old security questions, certificate data

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Harbinger
, US
Aug 28, 2018 8:51 pm EDT

I wished to opt out of certain options Yahoo / Oath system is NOT GDPR compliant. For example, Opt in versus Opt out. When I tried to complain on-line, in order to do so, I HAD TO ACCEPT THE DEFAULT ILLEGAL SETTINGS.
Does nobody in authority check these new GDPR processes?

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Steve Sanders
, US
Aug 28, 2018 9:25 am EDT

It seems all the stories in the news feed requires a subscription to finish reading them. This seems like another consumer rip off. I know that not using Yahoo as my home page will do no damage to your company but I am sure I am not alone. Continuing this practice will have an affect in the future. Too many choices to put up with your nonsense.

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MightyJJ0017
, US
Aug 27, 2018 4:49 am EDT

My mail is jjhurreea@yahoo.com with correct password and recovery mail is jjhurreea@uom.ac.mu but this mail has been deleted, so i have no way of entering my mail.

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albert vernol
, AU
Aug 20, 2018 9:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

since yesterday I can not open my email address, it all started as I was visiting a friend and try to open, I did not received anything on my phone and could not open my email.
now we are the next day and still nothing...What is going ON ?

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salesqualityadvisors
, IN
Aug 21, 2018 3:43 am EDT

Dear Sir

our mail id is not able to receive and send mail

id
operations@qualityadvisors.in
sales@qualityadvisors.in
accounts@qualityadvisors.in
jaiprakash@qualityadvisors.in

It is continues problem

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sajjad2252
, PK
Aug 20, 2018 4:08 pm EDT

I am not receiving any email on my mail address. Due to this i am facing much loss of time and potential. I request you to kindly tell me what the hell is going on, and resolve this issue
Email address under problem:
hussainsajjad1993.@yahoo.com

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Muhammad Umair Arif
, PK
Aug 20, 2018 12:49 pm EDT

Good Morning,
My email account has been hacked and I cannot reachable for my account. Please recover me my account I have some important emails in my account. I will be very thankful to you. My email is saharkhan87@yahoo.com. For asking any thing you can contact on this email umairarif2001@yahoo.com. I will be wait for better and quick responce.

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Prashant Sharma
, US
Aug 21, 2018 1:10 am EDT

dear sir yahoo id not open
This site can't be reached

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A A Films Mumbai
, US
Aug 20, 2018 8:06 pm EDT

my static ip is. 103.68.16.121 blacklist from your site please free my ip as soon as possible . issue is i open yahoo web site but not open email

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Shannu Raj
, IN
Aug 20, 2018 3:32 pm EDT

Hi team

My mail id is not working from past 2 days.., my profile is not opening i am not able to check my mails or any of the details from my account...
the account shows like
"Oops! unable to load messages. please try again later"

mail id - info.djshannu@yahoo.com
contact num - [protected]

kindly check and do the needful.
Regards
SHANNU RAJ

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gunsagar
, US
Aug 21, 2018 12:23 am EDT

I was trying to open mail but can't open it . This issue is from 3 to 4 days.

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Khurram Sheeraz
, US
Aug 21, 2018 6:42 am EDT

hello sir i m hvaing a mail id of sheeraz_khurram@yahoo.com is not open from past 3 days...plz fix this issue as soon as possible..

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advertisers
, US
Aug 20, 2018 3:24 pm EDT

Hi:Ive noticed in the past few weeks that when I GO ON A WEB SITE THAT SEVERAL ADVERTISERS WILL COME ON (OVER) THE ONE THAT I CHOSE.HOW CAN I SET MY COMPUTER SO I DONT GET THIS?dhei752160@yahoo.com.ill be on menards and whatever im looking at will have several other advertisers come on about the subject matter that I am searching for

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Ahmad Nasir
, US
Aug 20, 2018 10:07 am EDT

News comes from one single source i. e New straits times.

Biased news

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contrefort
, CA
Aug 20, 2018 5:35 pm EDT

Hi!

My yahoo username is Contrefort.

1/3 of the time I log my browser get "jack" by a "red Page" asking me to send all my password...

This page come only when Im log in my yahoo account.

Can u help me prevent this fishing scam please?

thanks
Jean-Sébastien Houle
jeancbastien@gmail.com

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Rjvoci2
, US
Aug 20, 2018 9:27 am EDT

RSS feeds for feeds.reuters.com, hosted.ap.org politico.com, are consistently unavailable on my home page

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EVCY cy
, US
Aug 20, 2018 8:58 pm EDT

Dear Yahoo Team,

Your new yahoo mail updates really confusing me, why do you remove function for change languages, for your info i'm already used to English language but current email use malay. I hope that you can provide solution for me cause it really sucks.

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Priyanka Mehra
, US
Aug 20, 2018 12:41 pm EDT

Dear sir,
I haven't access my yahoo account from last couple of year. But now after log in i am not able to access my mailbox. Log in is occuring properly but issue is in mail access.so sir requesting you to please resolve this issue ASAP.I have an important mail in my yahoo account.

Best regards
priya mehra

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pananthu
, IN
Aug 20, 2018 5:19 pm EDT

in the mail page, I choose a mail and click to delete. but it does not delete ?

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Srushti Jain
, US
Aug 20, 2018 8:33 pm EDT

Hi Team,

I am not able to use my yahoo mail. The website is not at all functional. only the page is loading with today's mail, other date mails are blank. also the buttons and search bar and hovers are disabled or something. Please figure this out soon. I have important work to do.

I hope you resolve it to earliest.