Menu
Yahoo!

Yahoo! review: bad service 12

P
Author of the review
2:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

dear sir/madam,

i am a regular user of yahoomail. Recently, yahoomail has started showing me erratic messages and errors which are not true. Its also posing a problem while logging in. Its also taking a load of time while logging in. its showing some error 15 while l try to compose an email or read my inbox message. its causing me a whole lot of trouble and confusion. can you please resolve my problem and suggest me what to do. my email id is:
[protected]@yahoo.com
else
[protected]@gmail.com
with regards,

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Yahoo! reviews & complaints

Yahoo! - don't trust them! 201
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Yahoo! - to get my prize 228
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Yahoo! - sms - your mobile number won one million pounds 103
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
12 comments
P
P
prefer educated writers
, US
Jun 01, 2016 9:34 am EDT

Yahoo has now proven their inability to spell incorrectly; and equally as bad, they cannot put a story on one page. You have to open two pages to read the story; the second page repeats the beginning of the story on the first page. For some reason they believe that pictures are more worthy than words; and even their pictures are wrong. if you can follow the caption. Who is running Yahoo, the kindergarten class that just graduated from pre-school.

B
B
Bluibun
, US
May 24, 2016 5:28 am EDT

In toady's Lifestyle section. The news feed visible to anyone who logs into the home page is "Don't F**k with this women" ! Seriously do you not know that parents, schools etc. use Yahoo as their home page? I would expect a little more from Yahoo as to what is front and center. Clicking on the story is one thing, but have you now resorted to "F**K" to drawer people in to read your articles?

So sad!

R
R
Reviewer14619
,
Nov 20, 2015 4:23 pm EST

Yahoo Mail has now decided to require AD BLOCK programs be shut off in order to access email accounts. I an not going to do that therefore looking for new mail server.

B
B
bushnov
walnut creek, US
Jan 06, 2014 8:29 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have been a Yahoo Mail user for the last 15 years. I was generally satisfied with its performance. Now it has become unreliable, slow, and user unfriendly. Like other unhappy Yahoo Mail users, I have no way to contact Yahoo and seek an answer to my questions regarding its downgraded performance. I do not wish to switch to other email provider, as it will be very hard for me to inform all of my contacts of such a change.

What is my recourse in this situation?

Thank you,
VBL

N
N
Nalingon
, LK
Jul 30, 2013 10:52 pm EDT

I am having pe4formance problems with Yahoo Mail at yahoo.co.uk.
I am a very long term user of Yahoo and am utterly disappointed that the new version is so bad. I am also unhappy that I was FORCED into using what was a very good service.
1) very slow to log in & sometimes very slow to log out
2) to view MUST be on full screen as many buttons are on the extreme right, awful when using Windows on 10 inch laptops - User UNFRIENDLY, wrotten Design.
3) Can only scroll down using the bar - who designed this rubbish?
Then to complain:
4) all the sights assume I have a problem in using the functionality of the product. They lead me here and there but don't enable me to make this complaint. Again thoughtless, inexperienced designers.

A
A
Alex Pole
Brooklyn, US
Jul 23, 2013 12:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I in business trip, on YAHOO I can open one email, but not second ONE in diferent time! yahoo IS VERRY BAD, I HAVE ALL WAYS PROBLEM WITH YAHOO AND NEVER WITH GMAIL. ALEX

D
D
ddadan72
, ID
Mar 14, 2011 3:24 am EDT

Hope you can fixed our e-mail...
that is happened to our e-mail beta, because we could not open our email...
I want my last performance yahoo email, before yahoo mail beta...
We are really dissapointed with new performace / yahoo Beta...
so many trouble...
hope you follow up this thing.
Thank you.

D
D
Deathtoyahoo
Naples, US
Jan 18, 2011 8:52 pm EST

There is no adult suppervision at Yahoo. They have more issues than any other service. I am so done with these pathetic idiots who have no clue how to fix their problems.

V
V
VANA7
Quincy, US
Dec 06, 2010 9:57 pm EST

JUST FISHING WHAT I COULD NOT BEFORE. AS I WAS SAYING, I GAVE MY TELEPHONE NUMBER BUT NEVER GOT A CODE FROM YAHOO TO FIX MY PROBLEM, I KNOW MY ANSWERS, THE CODES I WROTES AND EVERYTHING I DID IN ORDER TO SET UP A NEW PASSWORD AND/OR SIGN IN IS AND WAS RIGHT SO, WHY YAHOO DOES NOT ALLOW ME TO AT LEAST CREAT A NEW PASSWORD?HOW CAN A RECOMEND YAHOO'S SERVICE SINCE THEY DO NOT DO THE BASICS. NOW I HAVE A NEW E-MAIL, IT IS ANACORR@YAHOO.COM. I SENT MESSAGES TO DIFFERENT LOCATIONS TRYIND TO GET SOME TECHNICAL HELP FROM YAHOO BUT THEY JUST IGNORE, SO, WHAT DO I DO YAHOO? WHY YOU JUST IGNORE MY MESSAGES AND MY CONTACTS?
I HOPE THIS TIME TO HEAR FROM TECHNICAL SUPPORT.

VANA(SILVAPECK@ROCKETMAIL.COM/ANACORR@YAHOO.COM)

V
V
VANA7
Quincy, US
Dec 06, 2010 9:49 pm EST

I AM FRUSTRATED BECAUSE I HAVE THIS YAHOO E-MAIL ACCOUNT FOR OVER 20 MONTHS (SILVAPECK@ROCKETMAIL.COM) WITH NO PROBLEM SIGNING IN BUT STARTING LAST WEEK, SINCE THAN I AM NOT ABLE TO SIGN AND CHECK MY E-MAILS. MY PASSWORD RIGHT BUT BECAUSE IT WAS NOT WORKING I DID WHAT THE YAHOO HELP MENU SUGGESTS, SINCE CLICK ON '"I FORGOT MY PASWWORD" TO "I FORGOT MY YAHOO ID". I DID ALL THE MESSAGE ASKS, I WROTE THE CODES GIVEN BY THEM(YAHOO) MAKING SURE IS WAS RIGHT BUT I ALWAYS WOULD GET A MESSAGE BACK SAYING IT WAS WRONG. IN ONE OF THE MENUS THEY ASK TO ANSWER A SECURITY QUESTION, BUT IT STILL CAMES AS WRONG, AND I DON'T UNDERSTAND BECAUSE I KNOW THE ANSWER FOR THE QUESTION WAS WRONG. SOMETHING ELSE THAT I TRIED WAS TO GIVE MY CEL NUMBER WHICH BY THE WAY YAHOO HAS IN THEIR FILES THEIR FILES BUT THEY NEVER SENT ANY MESSAGE OR CODE FOR TO FIX THE SITUATIONRIGHTDON'T REMEMBER MY U

Y
Y
young13
Orlando, US
Sep 23, 2009 3:19 am EDT

I agree I am a long time yahoo! user and I am f$%*ing frustrated. What is really going on I can't contact or email them. This new format they been trying to push on me is pissing me off. NOW I CANT FIND PHOTOS THAT I THOUGHT WAS IN MY E-MAIL (WHERE I THOUGHT IT WAS SAFE FROM BEING WIPED OUT) YAHOO! COME ONE I AM REALLY ABOUT TO GO TO GOOGLE FOR MY EMAILING NEEDS samrg13@yahoo.com/samrg353@yahoo.com

K
K
krunal navin
, IN
Jul 30, 2009 2:21 am EDT

My mail id is k_chhadva@yahoo.co.in is give horrible problems these days tahek long time to login, log off & even reading mails but hen it shows page cannot be displayed some techinicajl problem

sent much feedback but no reply plz hehp me in this my alt mail id is kuni2001@hotmail.com