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YAHOO INDIA Complaints - Small business services / Charge my card after cancellation, refused to refund

1 India

Dear Sir,
We had created a website thro Yahoo Small Business India during Nov 2008. As we were not happy with their services we had requested them to cancel our website from nov 2009. Accordingly we wrote to Yahoo Small Business India and we received their confirmation regarding cancellation of our webdomain. But to our great surprise they had debited from our Credit Card for Rs.3307.90 Dt: 08-11-2010 as renewal of webdomain charges. We request you to kindly take up the matter on priority basis and give us the credit immediately. REGARDS, INDUSTRIAL REFERENCE, MUMBAI
TEL; 022-[protected] / 04


From: Yahoo! India Small Business <[protected]@cc.yahoo-inc.com>

Date: Fri, Nov 13, 2009 at 7:35 PM
Subject: Re: Fw: Fw: pl. cancel my webdomainservicesinyoursmallbusinesscoloum-Refund the moneywithimmediateeffect. (KMM97376830V21053L0KM)
To: industrialreference <[protected]@vsnl.net>

Cc: "P.V.Murali Murali" <[protected]@gmail.com>


Hello,

Thank you for writing to Yahoo! India Small Business.

With regards to your mail, as per your request the domain name
"industrialreference.in" has been closed. The domain will not be renewed
and will not be charged on your credit card.We would like to inform you
that cancellation of the service will stop all the service from Yahoo!
India Small Business

For further assistance please write to us or call [protected].

Thank you again for contacting Yahoo! India Small Business.

Regards,
Syed
Senior Customer Care Specialist
Yahoo! Customer Care

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