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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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S
4:17 am EDT

Yahoo! not able to access older mails, not able to send the emails. all these problems are being faced while using desktop and not mobile.

From last two days I am not able to access my account. I have to send number of emails daily but I am not able to. Next problem is if I open any email or want to delete something else appears on the screen. No attachments are being downloaded.
Apart from this, no emails are being marked as read.
I have 10 PC's and every employee is facing the same problem. Because of this failure, my work is being delayed.

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L
leesok
, PG
Apr 30, 2018 7:49 pm EDT

I have lost my email access; lesok_nelson@yahoo.com;
I want my email back, whoever, hijacked my email should be stop.

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H
11:18 pm EDT

Yahoo! yahoo groups and yahoo mail

In the last week, emails I and others in my groups have sent to the group are not being delivered or are bouncing. There have also been issues with some members accessing emails or deliveries to emails being undeliverable even though the address is active.

There doesn't seem to be any communication from Yahoo regarding this latest glitch, and it really is frustrating.

I'm getting calls from members to find a new group system.

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12:12 pm EDT

Yahoo! mail blocked

My mail box is blocked since several days. i have recently had job issues and hence i use to send 100-200 applications everyday from my yahoo id devanshi.[protected]@yahoo.com. but now yahoo has blocked my mail box stating if i have to send mails i have to pay them! i have all the mail records from Brayn, Chelsea and Jane who have given me no solutions inspite of begging and explaining my issues.

will yahoo take an account of this? will yahoo bear my loss?
there are interview calls and i am unable to answer any of it!

this is unbearable now. Please help and take strict actions.

any fruther loss, yahoo has to bear it all

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E
2:59 pm EDT

Yahoo! yahoo mail

I cannot believe your forcing the entire world to use a specific web browser to access your email service. That is wrong. I am considering closing every account throughout yahoo because of this. I will not be forced to choose a browser that I done ever use and will not ever use.
I am informing all my friends that use yahoo about this. A possible 1000-2000 user loss for yahoo is hanging in the balance. I am personally deleting my account if this has not been resolved in 30 days and I will smear the yahoo name and reputation in the mud.

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J
2:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! your news items

all i see on yahoo home page is leftist complaints about the President. I think he is great. Pro jobs, pro life, pro America. How about some straight news instead of socialist commentary? How about all the people happy about more money in their pockets? How about progress on North Korea, how about Nato and UN countries paying more of their own way?
Living one's life full of hatred, and scorn and ridicule seems to be the democrat way. I want the USA and the President to succeed. Many millions of us voted for him and would do it again in a heartbeat...I can certainly get my news elsewhere. leftist drivel...

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A
12:53 pm EDT

Yahoo! difficulties with my email account, most of features either non functional or open void pages.

Dear Manager,

Thank you in advance for your great efforts to satisfy all your customers around the globe. For the last 3 days I've been facing difficulties to see all my email messages, Inbox tab keeps showing me only new messages for the day (like 10-20 messages). Plus, compose button works and I can type a message but, can't send it, send button is unclickable (doesn't work). Setting tab is unclickable too, so is delete message button. My signature at the bottom of the send page doesn't show. Other tabs on the left side ( like Unread, Starred, Drafts, Sent ) open pages when clicked but shows nothing. Kindly check and advise, thank you .

Dr. Adel Ebaid

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Update by Adel Ebaid
Apr 21, 2018 12:54 pm EDT

Most tabs are nonfunctional ...

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U
6:36 am EDT

Yahoo! yahoo links

I am in Greece and use us.yahoo.com for my yahoo mail

Wrong links come up from page us.yahoo.com in all three browsers, a gr.yahoo.com comes up most of the time. I have to copy the link I want and even so, many times instead of the us. the gr. comes up .

example: 4/21/18 2:31pm greek time

I click on "dark matter may be primordial black holes" ( link location copied here https://www.yahoo.com/news/m/9cd0ebbf-ef91-36d4-b94c-e601a3df8671/ss_dark-matter-might-be.html)

and I get the main page in greek ( copied where it landed : https://gr.yahoo.com/?p=us )

If I use the https://www.yahoo.com/news/m/9cd0ebbf-ef91-36d4-b94c-e601a3df8671/ss_dark-matter-might-be.html in another tab, I get the page I want.

very annoying . It had happened when first the greek yahoo was set up, and now after the announcement of change of company.

[protected]@yahoo.com

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D
Diane Jones1
, US
May 23, 2018 9:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Lets be honest, you were / are a kart and donkey economy 30 years ago, yahoo is still suitable for y'all

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I
5:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! cannot access my yahoo mail id

Hi, my name is Mr Imran Jagirdar. My yahoo mail id is [protected]@yahoo.com.
I cannot excess my account as I have mention my mobile no which is old one. know don't remember that mobile no. please provide me my yahoo id passward or excess my account as I have old friends & relatives contact. I need to operate.
My current email account is ([protected]@gmail.com).
Please request.
I hope you will find & reply on my current Gmail I'd.
Can check my pics.
Thanks & regards,
Imran Jagirdar.
[protected]@gmail.com

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D
1:19 pm EDT

Yahoo! email account

I have been trying for one week - [protected]@yahoo.com - and I can't access my emails because of your [censor]ing 'secure my account' page which blocks me seeing my emails! I want this [censor]ing feature removed so I can get to my [censor]ing emails!

I also sent an email three days ago for help with this problem to your tech people and still have not received any help!
What the hell is the matter with you people-

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12:30 pm EDT

Yahoo! mails from yahoo email id to yahoo groups are rejected

My e-mail is [protected]@yahoo.ca. I have whitelisted Yahoo and related pages in Adblock. Also I went back to Classic Yahoo mail.
All my mails to many Yahoo groups ( I'm the moderator of these) are being rejected . If I post the mail directly in the Yahoo group site, it seems to arrive at me e-mail . But this is not very convenient. As it was before, I would like to post mails to Yahoo groups from my e-mail .

I' m very frustrated. Please look into these.

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Update by Pas Pasupathy
Apr 19, 2018 4:28 pm EDT

Here is a jpg file of a typical reply I get to my mail to a Yahoo group from MAILER-DAEMON@yahoo.com

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Update by Pas Pasupathy
Apr 19, 2018 4:22 pm EDT

This is typically what I receive:
====
MAILER-DAEMON@yahoo.com Today at 2:27 PM
To
pas_jaya@yahoo.ca
Message body
Sorry, we were unable to deliver your message to the following address.

:
Unable to deliver message after multiple retries, giving up.

--- Below this line is a copy of the message.

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.ca; s=s2048; t=[protected]; bh=ySXsCI1Iw6NR0ZAEi1mCLdi51Go7AFc634bqMgP1Hxo=; h=Date:From:Reply-To:To:In-Reply-To:References:Subject:From:Subject; b=cYqNc/VL6xOgvwgl+uasSPt81dGAb0wUJIa2b4OSx9w4Ysw/LnzK3l6kP9M+yOvh84hJjRojw4jKUAjht9hUmIHdfBzVyEBuhRDu6DPBUCg0V5GN15coO14iajgGWEBwFGo/DdLtlzSf3mWmW44ChCKckicwOQ6SI/3CH40eQ9moEz0fTqokOt8ah/FPXWluY6IprmsdX3G6UTTAz5F8OtG6MtMYecah3p5T3vsyr9h2RM5rQxOXlj4liNFEgNx/jdRBzZRcrlLGjyQBCrevdYYfdiGcHn6jP8lBOBOYHDe6EyovARz34eYKjgxhaLHLBAtjLzuarVN2HcJPYhUlKQ==
X-YMail-OSG: C3.0AHgVM1l0T6NqIZhDyTq_dGpoc4l3C0TuzZgd4GLc0wire4VxFWYR0BiGyD7
RJctcou9uvATxy8ntFS_6_3VxCqXKOWm8esKVBQBqESWT5lZxu7e8P_fd4EuHmK7yMhyKya564uF
cdlvZRzZfcMDijJMZATZyyY8xx718ZiHGC6LUis0ir05NUW.I0DltAB0rpqAc0OD0bykea2QRR74
lL6xhoDe_Oc5GGQodLw4hmefWdSwary7me0KTvyrP.bJRSf9hgVZQHvVz7U6YKJLFi7XHWsQPfRE
nGqeZHsw9HseFaYKmwyEsBF52QAlJJq7sa90YxwughkbbGYTbWeM5BRu9vx4cdRww2vIx_CUqqkB
kXCrbrl_axPhN7WDbtZ4btyJLdONgkNH8L6KLexn4z.5IdThjhEsjSmG4rYM1azwk1I0wWkiJFrO
MUSygC57MqyftYRLKbggLRQg7CcdCZvRKnsoklbSwdbBB6wP7heGvXs8MLzRZHJHvkYf9xCnmfJI
OYR1argmkrq2gRvtQAIswDJAP1hC67ZpGnutGm23zJ2Aw6kg0SfbOhR2H539WLbDuNRbCP1mi21X
8EDMYyo_dBLK.jRWIBA--
Received: from sonic.gate.mail.ne1.yahoo.com by sonic313.consmr.mail.ne1.yahoo.com with HTTP; Thu, 19 Apr 2018 18:27:09 +0000
Date: Thu, 19 Apr 2018 15:26:53 +0000 (UTC)
From: "Pas S. Pasupathy"
Reply-To: "Pas S. Pasupathy"
To: Yahoogroups
Message-ID:
In-Reply-To:
References:
Subject: =?UTF-8?B?Rnc6IOCuhuCuqeCuqOCvjeCupCA=?=
=?UTF-8?B?4K6a4K6/4K6Z4K+NOiDgrprgr4bgrqTgr40=?=
=?UTF-8?B?4K6k4K614K6p4K+NIOCuquCuv+CutOCviOCupA==?=
=?UTF-8?B?4K+N4K6k4K6+4K6p4K+NISAtNiA=?=
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_2676963_[protected].[protected]"
X-Mailer: WebService/1.1.11782 YMailNorrin Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.117 Safari/537.36
Content-Length: 2012

------=_Part_2676963_[protected].[protected]
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: base64

Cgog4K6G4K6p4K6o4K+N4K6kIOCumuCuv+CumeCvjTog4K6a4K+G4K6k4K+N4K6k4K614K6p4K+N
IOCuquCuv+CutOCviOCupOCvjeCupOCuvuCuqeCvjSEgLTYKaHR0cDovL3MtcGFzdXBhdGh5LmJs
b2dzcG90LmNvbS8yMDEzLzA1LzZfNC5odG1sCgoKICA=
------=_Part_2676963_[protected].[protected]
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

=
=E0=AE=86=E0=AE=A9=E0=
=AE=A8=E0=AF=8D=E0=AE=A4 =E0=AE=9A=E0=AE=BF=E0=AE=99=E0=AF=8D: =E0=AE=9A=E0=
=AF=86=E0=AE=A4=E0=AF=8D=E0=AE=A4=E0=AE=B5=E0=AE=A9=E0=AF=8D =E0=AE=AA=E0=
=AE=BF=E0=AE=B4=E0=AF=88=E0=AE=A4=E0=AF=8D=E0=AE=A4=E0=AE=BE=E0=AE=A9=E0=AF=
=8D! -6http://s-pa=
supathy.blogspot.com/2013/05/6_4.html

------=_Part_2676963_[protected].[protected]--

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10:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! complaints about yahoo brazil (www.yahoo.com.br)

Dear Yahoo Network Managers.
I am Brazilian and capitalist. I do not know how exactly Yahoo's international policies work. I also do not know if you keep track of the recent political events in Brazil. My complaint is simple. I've lived in the US and I know that most Americans, if not all, are not Communists. Recently almost all political news released by Yahoo Brazil has strong communist tendencies. I do not know who is responsible for hiring communist journalists who write news only in favor of political parties with strong communist tendencies. I know I´m just an ordinary citizen living in a third world country, but I know exactly what Yahoo Brasil is trying to do. As you probably know, Brazil has many corrupt people and I wouldn´t be surprised if Yahoo Brazil directors might be receiving money from parties like PT, PC of B, PSOL to favor their communist politicians. I just think this goes totally against American ideals and spirit. This complaint can be easily verified in the daily news published on www.yahoo.com.br.

A good day to all,

Leonardo Martins

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M
7:37 pm EDT

Yahoo! accessing my email

What is wrong with yahoo email? It would be good if a simple statement acknowledging there's problem. I can't open any yahoo mail 😡. Not happy Ok so now I am told my messages is too short...😡 I hope you get my point now!

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C
9:26 am EDT

Yahoo! I have been trying to check my email for 15 hours now

Everytime I try to log in all is does is go to advertisements for oath. I log in it goes there again. I go to yahoo help again it goes there. I go to yahoo mail it goes there. I go to manage accounts. It goes there. 5 times it seized my phone and I could not even make a 911 call because the oath had control of my device. I had to take out my battery for 10 minutes and then put it back in and same thing happened many times over the last 15 hours. I changed my password about 3 or 4 times that only worked once. Then this oath says in order to be able to get to my email I have to pay them and give them a percentage of my business. I've watched the video 12 times because it would not let me go back. Then it would not let me into my mail and still wont. I think I need to just switch to Gmail and contact a lawyer to protect myself, my company and my interest as well as my health.

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S
8:31 am EDT

Yahoo! mail

My email sean.[protected]@yahoo.com is not letting me sign in. I try to recover password and it only gives me the option to send a text to a phone that I no longer have. The other option it gives me is to email the account that I dont even have access too. I will attach a photo of that because its ridiculous. If I need access to an email why would they send an access key to the account I cant access. There is no other way for me to get into the account but I REALLY need my email back. You can email me back at [protected]@hotmail.com

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7:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! news is biased and political

I am extremely disappointed with Yahoo's continuous news those is both biased and political. The news is designed to be non-biased and should never be biased against another political party. I have tried very hard to overlook it but it is not truely news if it is one-sided. I know I am not the only person to complain about this as I have seen millions of others complain about it as well. It shows lack of professionalism and proves Yahoo is not a news source that is reputable. If this continues I will drop my email account and refrain from using Yahoo all together.

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3:35 am EDT

Yahoo! yahoo! powered

I am a very careful down-loader, I make sure everything I am doing is safe and no harm will come to my pc, I have autism which affects the way I do things severely, I will check over and over before I do something on my pc, and I absolutely despise yahoo's search engine and anything to do with it that isn't yahoo ask or yahoo mail, I am very very perturbed and angry to find that, yes, your program is downloaded onto my pc WITHOUT my permission, I took extensive measures to keep it off, and now suddenly, there it is, like the virus it is, right in my programs on my task manager with no safe way of removing it because its irremovable without having to un hide my protected system files and doing so could result in DESTROYING my computer which is a LOANER from my school I am working with, they did NOT send me this pc with Yahoo! Powered, if I am held accountable for your software's actions, your developer of the software's actions, things will not be pretty for any of us, help assist me to remove your malware, sincerely, a very angry student.

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S
11:57 pm EDT

Yahoo! temporary error: 19

Dear Yahoo Team,

I am getting the below message for many days and unable to use my yahoo email. Kindly look into it ASAP.

Regards

Yahoo ID: [protected]@yahoo.com

-----------------------------------------------------------------------------
We're experiencing some technical difficulties...
We're sorry, but Yahoo Mail can't load due to a temporary error. You can try again shortly or visit our help pages for ways to troubleshoot the issue.

Temporary error: 19
Visit Help for troubleshooting instructions

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Update by shabir phone
Apr 18, 2018 12:06 am EDT

We're experiencing some technical difficulties...
We're sorry, but Yahoo Mail can't load due to a temporary error. You can try again shortly or visit our help pages for ways to troubleshoot the issue.

Temporary error: 19

Kindly resolve the above mentioned error ASAP.

thanks

Shabir_phone@yahoo.com

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R
9:55 am EDT

Yahoo! [protected]@yahoo.com

I used to get my emails very quickly. I have had my personal account for years! [protected]@yahoo.com. Since then I added a work email. [protected]@yahoo.com. Neither one of them are getting emails quickly anymore. I was supposed to receive an email from Walmart last night on my personal account. I still have not received it. I am so frustrated I'm about to cancel all my yahoo accounts! Can you please fix it.

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J
10:57 pm EDT

Yahoo! yahoo mail / no response, no effective resolution

Sir Matter of Concern

I am sorry to inform you once again that, after composing mail, I did not
find provision to enlarge font/ sentences, Highlight paragraph.,

While forwarding, mail, reply mark like < appears before each line.,

I repeat, I am aged 70+. I am tired of representing this issue again & again

I am using window 10 version for my Laptop & window version 7 for my Desktop

Jagdip H Vaishnav
Mumbai - India
[protected]

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Update by Jagdip Vaishnav
Apr 17, 2018 6:37 am EDT

Sir

I deeply regret & inform yahoo mail new version merely
troubles customers

[1] When one clicks on" forward/Reply " it do not work
[2]When click upon "Setting ' it do not work
[3]There is no provision to enlarge fonts /high light sentences
[4] Messages do not get saved automatically, after some time
[5] Despite receipts are included in contact list, it do not appear
while sending messages
[6]There shroud be provision on top so one can search website
[7] Some times " reply/forward"works but marks like < appear
against each line of mesage
[8] If one wants to enlarge message box, if click on middle of right
hand >mark, it do not work

I am representing this issue since last 15 days, but no response.
I am shocked such working of a company which is US based
I am aged 70+

Jagdip H Vaishnav
Senior Citizen
Mumbai-India
[protected]

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N
8:49 pm EDT

Yahoo! email

Hi. My name is nixon paul. I have two email ids 1. [protected]@yahoo.com and 2. [protected]@yahoo.com. i forgot the passwords for both ids. Also the phone numbers are not in use now. Recently when i try to open my bennypaul69 id which was always open, the screen shows the msg that "Yahoo will be right back" our engineers are working on it. It is now two weeks the same.
Please advice me how i can change my passwords to new one and why the yahoo mail is not working ?
Contact me on 91 [protected] or [protected].
Regards

Nixon Paul

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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Phone number

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