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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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A
10:53 pm EDT

Yahoo! website word press with lies and defamation and false and inappropriate content about me

https://davidbrightbreaksthesilence.wordpress.com/2016/09/26/the-glass-house/

lies and aggressive comments that affect my health and image. I am currently in court with David Bright and have won against him. My lawyer has asked me to write to you first before taking any further action. The content by David Bright on this website is false and misleading and highly damaging

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S
7:17 pm EDT

Yahoo! customer service

The service I received today was absolutely terrible I called yahoo number [protected] to recover my account I was told to buy a Google Play card to Google Play cards in order to get the hackers off my account I was also told I will be receiving a refund I asked how and I was told either credit card debit card or delivered to my door within 5 hours I asked for a number in Texas to verify that I will be receiving my refund was given the number one eight six six 978 87497 and was told a totally different story which was no I was being told I take the card back to Walmart and ask for refund on the card of course I called Walmart and Walmart said that was not true so I left the complaint on the yahoo.com and someone returned my phone call seeing if my problem was solved and I told him no I asked numerous of times for a company email or number to speak to someone that knew what they were talking about because I received three different stories I would like either someone that deals with the company directly to call me not a technician not a technician supervisor someone in Yahoo company.

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Update by Samantha Davis
Sep 29, 2018 7:19 pm EDT

I would like a call please

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S
11:51 am EDT

Yahoo! yahoo extortion spam email

Yahoo extortion spam
What is yahoo doing to block the accounts of [protected]@yahoo.jp, (aka [protected]@yahoo.jp, [protected]@yahoo.jp etc) who is using yahoo email address' to try & extort $10000s (bitcoin) cash from people using the threat of knowing & abusing old passwords
( Passwords which were probably gained from previous hacks of yahoo email accounts & address books ?)

You can see their are many other complaints from other users on this site in past month
https://www.complaintsboard.com/yahoo-b116144/page/2

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R
2:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! people trying to blackmail

hello I have been receiving email from [protected]@yahoo.jp, he keeps threatening me and wants 4000$, please is these some way you can close this account as its fraudulent, being blackmailed by people hiding behind computers needs to stop, if you would like I can send copies if need be, thank you for the help, my email is [protected]@benelec.com.au thank you again

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8:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! loan and refund was not received

I had email this peson about a loan application, as I was in need of money. Iam from Fiji Islands and I had contacted this person who said he was able to provide loans amounting from three thousand to three million dollars. Given how persuasive he was I was drawn to his scam and followed every procedure. As I paid the fee of $290 to Alisi Mei whom he said was the agent here in Fiji. After which he said that I contact another person named Joseph Davis, who said for me to pay $870 again before I get the loan. After much consideration I said enough because I finally realized that I was incurring a loss rather than getting a loan.As I asked for a refund he has been silent ever since.
Below is the persons address:
- [protected]@yahoo.com
- [protected]@yahoo.com

They told me they were prominent personnel from France. Please help me catch this scammers so that other people aren't lured into there scheme.

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S
8:45 pm EDT

Yahoo! wowmall sponsored advert in mail

Purchased unwittingly a product advertised as a Breitling watch at a warehouse sale ar RM 299.
Had it delivered via DHL to my doorstep and paid COD for item.
On opening package the item was not a Breitling lookalike but a NACD watch similar in looks.
Please refrain frm allowing such sales into our systems. A thorough check of such sales outlet operating under different guises cause immense issues for your trusted users of Yahoo Mail.
All correspondence to Wowmail have fallen on deaf ears. Saddening
Siva Sivalingam

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M
11:12 am EDT

Yahoo! help on the phone

I'm having issues getting into my yahoo because my old phone broke and I had to get a new number, but the other email that is set up isn't one that's activated anymore. So I called and they wanted to know subscriptions I had, I named off quiet a few that i knew it was linked up with but they still needed more. I'm sorry but it's been a month or so and I can not remember every thing that is hooked up to it!

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R
9:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! recoverable id and number

I deleted my phone number from recovery options in my account settings but when i try to "recover my password" it still allows me to use this phone number along with my recovery email addresses. How to make sure the phone number doesn't show up there as i only want to use other emails as a recovery option?
It is huge loophole in yahoo mail.
plz address the issue

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M
5:38 pm EDT

Yahoo! your coverage of independent news

You allow posting of information on your news site that is not headline true, this is wrong and irresponsible. This is not one time but many that I have allowed to go on questioned but this one takes the cake. If this indeed happened to her he was never a federal judge at that time. This is what I tried to send to the independent then I see on your web page for news it is gone but it remained for at least an hour that I am aware om your news site. Even Craigslist does a rudimentary check on items before they published. Yahoo is much bigger. I am creating a document storage of all the items that going on off your news site that your company is ultimately responsible for. This whole headline article is bad news reporting and is prejudging a person. Wrong, wrong. regardless if a friend(s) said something it is still hearsay and it is wrong to report headlines that are without merit. Nothing has been collaborated!

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D
5:19 pm EDT

Yahoo! yahoo news feed

Why does every story in my newfeed have a liberal slant to the Supreme Court hearings? I would like to think that your newsfeed would be fair and balanced, but literally every other story about the current hearing is from a liberal based website with negative comments about conservatives. I would expect you to present both sides. I have used Yahoo for many years and you are my favorite search engine, but I will switching to something else soon. I am tired of the liberal agenda in your newsfeed.

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A
1:54 am EDT

Yahoo! threatening email/blackmail

Dear Yahoo,

I have received an email from a yahoo based email address (). He is asking for bitcoins. Email is reproduced below for necessary action at your end please. I do not have any yahoo email address. But below email was sent to me at my official email.

""I know 963534 is your password. Lets get straight to the point. You don't know me and you are probably wondering why you're getting this e-mail? No one has compensated me to check about you.

actually, I setup a software on the X streaming (porn) web site and do you know what, you visited this web site to experience fun (you know what I mean). When you were viewing videos, your browser started functioning as a RDP having a keylogger which provided me access to your display and web camera. after that, my software gathered all your contacts from your Messenger, FB, as well as email . After that I created a video. First part shows the video you were watching (you've got a fine taste ; )), and next part shows the recording of your web camera, yeah it is u.

You have two different solutions. Why dont we explore these types of possibilities in details:

Very first alternative is to neglect this e mail. In this instance, I am going to send your tape to every single one of your contacts and thus think about the humiliation you will get. Not to forget in case you are in a romance, precisely how it would affect?

Number 2 option should be to give me $4000. Let us describe it as a donation. Subsequently, I will instantaneously delete your video. You can go on with daily life like this never took place and you never will hear back again from me.

You will make the payment via Bitcoin (if you do not know this, search for "how to buy bitcoin" in Google).

BTC Address to send to: 1DtBWdZQcgBRdQtPma5w1jfDUP2fWvABJS
[CASE SENSITIVE copy and paste it]

If you have been wondering about going to the law enforcement, surely, this email cannot be traced back to me. I have taken care of my actions. I am not attempting to demand so much, I wish to be rewarded.

You now have one day in order to make the payment. I've a unique pixel in this e-mail, and at this moment I know that you have read this e mail. If I do not get the BitCoins, I will, no doubt send your video recording to all of your contacts including family members, co-workers, and so on. However, if I do get paid, I will destroy the recording right away. If you need proof, reply Yes then I definitely will send out your video recording to your 11 contacts. It's a non:negotiable offer, so please do not waste my personal time and yours by replying to this message. ""

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J
9:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! valid email being bounced

Yahoo has started over the last week to bounce all email coming from mail-01.yourhosting.link / 209.147.116.195.

If you go to MX Toolbox you will see this domain/IP is NOT on any blacklist and it has been monitored for over 6 months and has never appeared on any blacklist.

The bounce message claims:

421 4.7.0 [TSS04] Messages from 209.147.116.195 temporarily deferred due
to user complaints

However, this is coming back to 7 different domains and there are no traces that any complaint was ever filed.

Additionally, it is not resetting it is getting worse.

We need more details as to why this is going on, or we will have to start recommending to clients to stop using Yahoo Mail.

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M
8:34 pm EDT

Yahoo! false information about me on your website.

Dear Sirs,

Could you remove this report immediately which is false and has no basis at all. If you require any further information please let me know.

Is Mohanthas Narayanasamy a real attorney? | Yahoo Answers
https://answers.yahoo.com/question/index?qid=20080909073814AARdXIs
Sep 9, 2008 - I very much doubt it too. Googled this guy, got a pic on facebook but cant access the profile. For some reason he also has uploaded a ...
You visited this page on 8/13/18.

I await your urgent response.

Mohanthas
Complainant
mohan.[protected]@gmail.com

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A
2:02 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Yahoo! - extortion scam emails

Since September 6, 2018, I have been sent 19 emails that try to get me to deposit money in a bitcoin account. Each email gives a different account. They have my old password to use as a threat. These are the originating email addresses and they go right to my spam folder. What is Yahoo doing about this stuff? [protected]@yahoo.jp [protected]@yahoo.jp...

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M
11:51 am EDT

Yahoo! retaining my password

to whom it may concern:
My name is michael chouinard one of me yahoo account was hacked, i fixed the trojans. but trying to get in my account [protected]@yahoo.com the phone number that was connected to account [protected] is no longer(it crashed). I've been arguing with your dept. all weekend, a supervisor andrea was suppose to return my call never happened i was telling them i have passwords my questions that i filled when i started the account they keep telling me not on part of recovery. Personly your account key was suppose to be top security they still hacked. Now i set another account tazdad06709 @yahoo.com saturday, problem is i need first account desperatly because i have important documents from mr. cooper my mortgage company to try to save my house, and i don't see how you can keep my documents in custody. So if i have to i will go through b.b.b. and consumer protection and to the media because personally that would make you guys scamers you can call me at my new number [protected] a s a p i'm through playing games. Thank you angry customer michael chouinard its now been 5 days i haven't talk to the rep. from mortgage co. (number in the email)

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I
3:46 pm EDT

Yahoo! fake mail, I am complaining about receiving fake mail

This is Second, third email which I received from unknown sender id that if I do not click their UPDATE button they will block my Yahoo account. I am also not receiving incoming emails. below is the email with its sender id. kindly response me and do necessary needful actions also confirm me if it is from yahoo.
--------
Mail

24 Sep at 7:31 PM

We've stopped all important incoming mails on your account. We might close your account if not upgrade to our new version.

Kindly check here to UPGRADE now.

Thanks.

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11:01 am EDT

Yahoo! email

Dear sir, i am a regular user of yahoo e-mail for last 18 years, recently i have been facing a problem. Whenever i Block some sender's email using the Option given, i still receive the emails from the same user. what may be the reason i keep getting emails from such already blocked email address . Is there is bug in your system or i am doing something wrong? please help !

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K
1:26 pm EDT

Yahoo! yahoo website

How can you allow a picture of a woman practically naked to be on your homepage? Do you know how many children see this? The woman is barely covered up, with pieces of plastic covering her nipples.

Can you explain to me how and why a "news article" like this get put on the front page? Do you not have anyone editing your content? This isn't the first time racy pictures or explicit content has been posted.

Shame on all of you.

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4:33 pm EDT

Yahoo! email

I have yo say that your support service is very poor. I have been unable to access my email account for the last 24 hours but there is no means of activating any customer support. The online directives are irrelevant. When I have tried other 'avenues' I have been redirected to BT.com whose chat line service, after half an hour, tell me that they cannot help as I am a Yahoo customer.

I have had to identify 'other' as the category as email is not specified.

Nor do i want to log in to 'socials'!

Not impressed.

castle.[protected]@talk21.com

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5:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! email intrusion

I am an actor, on 9/14 I received a request on L A Casting from [protected]@castingconnections.com asking about my availability for a two day shot. I answered sayin I was available for both days. Laura Hartman casting director was " Nice subject line: subject "[censored]" I did not place that on my e-mail, and it shows that [censored] was not part of my e-mail. By the way, they contacted me for the job, but there reply to me was the job was filled. Now the question is if my e-mail didn't show that subject word, and there's did, who inserted it. I intend to follow up on this with anyone that will listen.

Pat Lyons. thanks you lost me work.

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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