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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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C
8:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo finance

Hi, I have been using Yahoo finance for many years, but your aggressive advertising is making the site unusable for me. I am forced to see ads that are irrelevant and forced to listen to things I didn't ask for. I understand your need to generate revenue from advertising well enough, but this has just gone too far now so will be switching to Google for now. I hope the service improves because I will come back, but for now I have had enough.

regards,

Charles French.

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M
2:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! about logging in

Hey I just wanted to say that for 4 days now I have been trying to log in with my yahoo account. I know the password but yahoo doesn't let me log in. The only thing that happens is that were you type the password, it turns yellow .please help me, I need my account back as soon as possible . I forgot my Snapchat password and the only way to get it hack is through my yahoo account .

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10:13 pm EDT

Yahoo! news article that involve muslims

in the news there is a lot of political correctness towards Muslims but no political rightness. The news articles seem in favor and support Muslims. I was reading an article where there was an anti -Muslim protest in Peel and it was frowned upon that this protest should occur. I don't hear to much about anti- Christian or anti western civilization protests. No the Muslims don't demonstrate peacefully that they hate us they act out there rage in violence.

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Y
9:50 pm EDT

Yahoo! email

I'm getting very tired of making up new passwords because one of my devices won't recognize my new password.
I write my passwords down in a notebook. I enter what I wrote down (as I made the new password.) Then I have to log in to my devices with the new password but it won't recognize the new password.
This makes me want to delete my Yahoo account. The problem is, it is my primary account. I hope you can help me log into my account without having to constantly change my password.

What do you mean?! Select a category.
Where is the Yahoo Email category?
Company Website? Individual!
Getting madder and more frustrated by the second!

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Apple tech
, US
Jun 30, 2017 6:27 am EDT

Yahoo is the best and most versatile corporation in terms of the service provider and in terms of customer care.They solve the customer problem in an efficient manner and never set back behind as most of the companies do.
ipad Customer Service

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Apple tech
, US
Jun 29, 2017 6:09 am EDT

Yahoo is the leading service provider in the world and giving the best support to the customer issue more efficiently.Any user facing any kind of technical issue related to iPhone or Apple products than directly contact me via the website.
Apple Support

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M
1:15 pm EDT

Yahoo! my account

I am currently locked out of my account due to the service that yahoo has provided for passwords which is account key and that is hooked up to my cell phone number which is not in service so due to that fact there isn't any other way that I will be able to log in to my account [protected]@yahoo.com please get back to me at [protected]@gmail.com.

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7:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Yahoo! - news is usually disrespectful

Dear Yahoo, Thank you for your service although I am dismayed at the news articles that are negative and disrespectful of President Trump that appear when I open my Yahoo page. I will continue to ignore them or change my page to something else. You would be well served to be more politically fair and present fact, not attitude and bias. Best regards, +D. Tufaro

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M
6:20 am EDT

Yahoo! negative daily reminder

The "be proud of who you are" and multi color logo is something I do not want to see every time I open a web browser. To be reminded of what I consider a poor choice in life, a negative outcome, a curse to those afflicted. See it how you may - to me it's negative and should not be advertised on first page of the Yahoo web browser every day. PS. Its offensive that that group took the notion of rainbow colors hostage and made it their own. Puke on them.

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Y
8:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! unknown person trying to sign into my email account.

To whom it may concern.

Please be informed that since today morning dated 24/06/17 @ around 0800 someone is trying to sign in into my email acc. which is : [protected]@ymail.com.

I would like a feedback at soonest on this scam who is trying repeatedly to do so.Also I do have a notification alert on my phone which shows if someone had sign in into my email account.

Please respond to my complain at soonest.

Thank you.

Regards,
Yoganathan

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J
5:59 pm EDT

Yahoo! homepage offensive content

I can't believe you would put the story entitled "Comic's Trump Bit Is Hard To Watch Now, " as the number one story on your homepage. I clicked on it and was immediately confronted by profanity and offensive content. The NetFlix promo contains the F word and jokes about masturbating. Do you realize that people of all ages might click on the so called story? I wish Yahoo had more class than to include R rated content on the featured "story" on the homepage.

Thank you,

Annoyed Customer

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J
9:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! email message from: mail admin

I have copied and pasted below the email message I received today, Wednesday, June 21, 2017.
After you read it, please let me know how am I or any Yahoo! Mail user can tell if this is a legitimate email and statement from Yahoo! Mail.
As we Yahoo! Mail users, do not have Yahoo! Mail's policies, and this may in fact be a legitimate policy of Yahoo! Mail.
I and I am sure any other Yahoo! Mail user, do not want to open up what we may believe to be a legitimate email from Yahoo! Mail, that in fact turns out to be a virus email, that then infects our computer/computer system with a virus.
I would have addressed this directly with Yahoo! Mail or Yahoo, but they wish to remain unreachable via email and phone.
Yahoo! Mail's help/answer section does not for most issues I have with Yahoo! Mail, including this issue, give or supply the answer/solution to the issue/matter. Nor does Yahoo! Mail's help/answer section allow us upon not finding the answer to our issue/matter, to send an email on to Yahoo! Mail for Yahoo! Mail to read and respond back to us with an "official" Yahoo! Mail answer.
Please send any answer to the above issue I have described, including the email I received that I have copied and pasted below, to my Yahoo! Mail email address: [protected]@yahoo.com
Thank you.
JW
Below is the copied and pasted email I received today.

Mailbox Quota Exceeded

Mail Admin
Today at 3:02 PM

To

Recipients

Message body
This is an automatic generated message from this Webmail server that constantly monitors the size of your mailbox.

This is to bring to your notice that You have exceeded the maximum size set for your mailbox.
It is very important you increase the size now to avoid the closure of this account.

Click here and follow the instructions on your screen.

Warning: failure to increase the mailbox size right now will definitely result in permanent inability to log in to your mailbox.

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L
4:20 pm EDT

Yahoo! tumblr

So I resently see you guys bought Tumblr out...well their is alot of in apporpiate underage pics that need to be taken care of...if you can't take care of the underage problem...I will be happy to contact some people that will be gladly to take care of this problem...once again I'm complaining that their is to much underage, disturbing pics ...pls if you have any questions lmk

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8:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! mobile web page

Dear Yahoo,

I was looking at your new user page featuring and article about Bill Cosby's accuser the evening of June 20th about 9:10PM. All three of the comments/tweets featured below the picture headline were some version of "This woman is ugly and Bill Cosby was crazy to sexually assault her". This isn't an article about a public figure it's about a woman who is (probably) a victim of a crime and otherwise a private citizen. You are subjecting her to broad public humiliation by featuring these comments.

I can understand that you can't screen all your comments, but by choosing to place certain comments on your front page you are aiding and abetting your troll friends. When its on the homepage and above the fold, its no longer free speech, its your speech.

Put a filter on the comments you feature. There are only 3 at a time. I think you can handle that.

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1:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! connection for [protected]@yahoo.co.uk

Dear Yahoo
I use an IPad and recently my connection with the server is srewed
I cannot download from the server, I have problems in receiving and in sending mails, If you cannot solve this problem let me know so I can make arrangements : change, close down. I am missing contracts will you refund them? I have used yahoo for so long and now you let me down. My friends say put it on Facebook but I would first like th know your answer.
Regards
DTRead

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D
Danish1
, GB
Jun 22, 2017 7:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have a similar problem. My Email is very slow to download when I open the application. It use to be 10 times faster is there a reason for this and can Yahoo make the Mail option as fast as it was. We I have not changed the provider and I have always used an Ipad

ComplaintsBoard
A
4:40 am EDT

Yahoo! yahoo mail.

Dear Sir/Madam,
I received the following email (in mail and also attached) in my spam. I want to know whether it is really from Yahoo.

What do I do?
======================

[protected]@gmail.com

Dear Valued User,

Our records indicate that you recently made a request to disconnect your account.

We will process your request when due.

You will loose all your emails, files, folders associated with your account

If you have not done this and have no information about the request process, kindly cancel the request below.
Stop Request

Thank You for choosing YahooMail Services.

©2017

======================

Looking forward to your co-operation.

Alfred
([protected]@yahoo.com)

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K
10:17 am EDT

Yahoo! tab crashed reload

For the past few weeks yahoo's site has been crashing on my phone. "Tab has crashed reload". It appears to be all the ads you are forcing through the mobile website. This happens multiple times during the same search. No other sites give me this error. Yahoo Get your act together or your future is doomed. Been a user for 18 years and I have no problem switching due to this issue. I beg you to figure out this issue and fix it.

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G
8:43 am EDT

Yahoo! yahoo.com home page

I absolutely hate the new Yahoo home page that I just started getting on my iPhone. The previous home page where I could scroll across or scroll down was so much better. I have been using the Yahoo home page for as long as I can remember and this new screen is horrible. I may have to find a better home page to use. Go back to that screen or give us a way to select the one we want.

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A
A
Anita Bawnghit
, US
Jun 18, 2017 6:22 pm EDT

Problem
Exists
Between
Keyboard
And
Chair

A
A
Anita Bawnghit
, US
Jun 18, 2017 10:26 am EDT

Sounds like a pebkac error.

G
Author of the review
G
Ghost3067
,
Jun 18, 2017 2:43 pm EDT

What is that? And how do I fix it?

ComplaintsBoard
U
8:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Yahoo! website using photographs that were taken illegally by trespass

https://uk.news.yahoo.com/photos/carnage-as-explosion-blasts-through-home-while-woman-was-walking-dogs-1428401814-slideshow/

These photographs were taken by trespass into my garden. They are invasion of my privacy. The contents of my home could only be seen from private property.
I have complained to the news agency that took the photographs and they told me they would remove all the photographs from the web.
I would like to know how much Yahoo paid for the photographs as I entitled to the gains made by the agency by illegal activities

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Update by user1683664
Jun 19, 2017 4:00 pm EDT

I was trying to complain to yahoo about using illegal content. Instead I landed on this horrible web site which posted my complaint. They will not let me delete my post.

Resolved

Complaints board are bullies and will not let me remove this post

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T
2:16 pm EDT

Yahoo! constant yahoo messages about alleged attempts to sign into my yahoo account

Here they are!

From: "Yahoo"
To: [protected]@optonline.net
Date: 06/16/2017 10:12:41 AM
Subject: Sign in attempt prevented

From: "Yahoo"
To: [protected]@optonline.net
Date: 06/16/2017 10:12:41 AM
Subject: Sign in attempt prevented
Hi Dennie,

Your account is currently not enabled to sign in from apps, that do not meet modern security standards (ex. Older versions of mail and calendar apps such as Outlook). As a result, we prevented a sign in to your Yahoo account (dennieball).

Date and Time: Fri, Jun 16, 2017 10:12 AM EDT
Location: United States (IP Address: 24.47.168.6)

We strongly recommend that you switch to Yahoo's apps such as Yahoo Mail on desktop and mobile and remove your account from all other less secure apps.

If you still want to use an app that uses less secure sign in, go to https://login.yahoo.com/account/security#other-apps and turn on "Allow apps that use less secure sign in". This is not recommended and may leave your account more vulnerable to compromise. To learn more, please visit our help page: https://help.yahoo.com/kb/account/SLN27791.html

Yahoo blocked this sign in attempt, but if it looks suspicious to you or it’s not from an application that you’re using, go to https://login.yahoo.com/account/change-password and change the password for your account.

You are receiving this notification because [protected]@optonline.net is listed as a recovery email for dennieball.

Sincerely,
Yahoo

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Update by Thomas "Dennie" Williams
Jun 16, 2017 2:24 pm EDT

Quote from Yahoo: "You marked this complaint as not useful." What doesthis mean in the context of these messages?!

Update by Thomas "Dennie" Williams
Jun 16, 2017 2:21 pm EDT

I want all my incoming emails. My other email is indeed denniew@optonline.net so if you don't want a recovery email then eliminate it as a choice if that does not cause me a problem with your email system or mine!.
Dennie Williams

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P
10:36 am EDT

Yahoo! email

My account has been hacked this week and on my account page a fraudulent AT&T page appears for me to change my password. I do not have AT&T service of any kind. I was locked out of the account for a few days and more extensive branding of AT&T appeared on my email account page. I've had this yahoo email address for 20 years and it has much vital information.

I've always signed into my account through the Yahoo page, changed my password through Yahoo, but now I have this bogus AT&T page showing for password change.

I've repeatedly reached out to Yahoo customer care sections to tell them this and they keep telling me it's a AT&T account even though I've told them I don't have AT&T service and that's its a fraudulent AT&T page that is trying to create a new password so it can steal that information and lock me out of the account. I've read on Google where this has happened to other users. Yet, Yahoo customer refuses to help me and just refers to get help from my alleged provider AT&T, which I do not have service with! Yahoo customer service is worthless and sucks! I'm being forced to abandon a 20-year-old email account because of Yahoo customer service.

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K
2:38 am EDT

Yahoo! scam mail?

I Received this mail from Yahoo. Scammers trying to get my information?
Please advise.

Dear jan.[protected]@yahoo.com
we received a request to terminate your Account and the process has started by our Mail Team, Please give us 24 working hours to close your Account.
To cancel the termination request click https://login.mail.com/cancel.php?account=cancel %40yahoo.com&cc=504e1eb49cb515
All files on your yahoo mail including (Inbox, Sent, Spam, Trash, Draft) will be deleted and access to your Email address will be Denied.

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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Phone number

+1 (800) 318-0612

Website

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