XM Labs--Sivitrol--Colon Cleanse / fraudulent unauthorized credit card charges
August 18, 2009
I am disabled and bedridden, therefore, I depend on Online Shopping very much. I have never had any problems until I came across the infamous XM LABS and their methods of scamming people. I ordered a dietary supplement, Sivitrol, and was told that I could have this trial sample for $1.00; instead I was charged on my credit card an amount of $29.90. Ap-proximately 8 days later, there was an unauthorized charge on my credit card of $139.97. When I called my credit card company, they advised me that this charge was for an ongoing Membership. I NEVER AUTHORIZED XM LABS FOR THIS LAST CHARGE. I HAVE SINCE FOUND OUT FROM MY CREDIT CARD COMPANY THAT THEY ARE AWARE OF XM LABS' SCAMS BUT CAN ONLY GO AFTER THE COMPANY AFTER I HAVE CONTACTED XM LABS IN WRITING, WITH A COPY TO MY CREDIT CARD COMPANY, TELLING XM LABS THAT I NEVER AUTHORIZED THEM TO CHARGE MY CREDIT CARD WITH $139.95; THAT THEY NOT CHARGE MY CREDIT CARD WITH ANY OTHER CHARGES; AND THAT THEY CANCEL AND REFUND ME THE UNAUTHORIZED CHARGE OF $139.95 FOR ONGOING MEMBERSHIP.
When I checked the web, I found out too late that many other people have been scammed the same way that I have been. PLEASE, IF YOU HAVE BEEN SCAMMED BY XM LABS, SEND IN A COMPLAINT TO THE COMPANY AND REQUEST A REFUND. SEND A COPY TO YOUR BANK AND/OR CREDIT CARD COMPANY SO THAT THEY CAN THEN DEAL WITH THIS COMPANY IN A MORE EFFECTIVE WAY THAN WE, AS INDIVIDUALS, CAN. SEND A COMPLAINT ALSO TO THE FBI/BBB. WE MUST NOT BE COMPLACENT--IF WE DO SOMETHING ABOUT THIS "SCAMMING" COMPANY CALLED "XM LABS", WE WILL HAVE DONE SOMETHING POSITIVE IN TRYING TO GET THIS COMPANY OFF THE MAP, SO TO SPEAK, PLUS THE ADDED BONUS OF GETTING YOUR MONEY BACK FROM YOUR BANK OR YOUR CREDIT CARD COMPANY. I URGE YOU TO ACT NOW!